Crescent Bay Inn

Hotels
8.1 (440 reviews)
1435 North Coast Highway , Laguna Beach , US
949-494-2508
[email protected]

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Free
Children allowed
Pets allowed

Facilities

Free continental breakfast
Free high-speed WiFi (50 mbps)
Free Keurig coffee in lobby
Microwave and refrigerator in room
47-inch Smart TV (Netflix/Pandora login)
Work desk with ergonomic chair
Iron and ironing board
Hair dryer
Adjustable climate control
Rain showers
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Review Highlights

Pros:
Excellent location—steps from beach and close to town/trolley
Friendly, helpful staff and attentive manager (Sal)
Comfortable beds and generally well-appointed rooms
Affordable/Good value for prime location
On-site parking, microwave/fridge in rooms, seasonal shuttle
Cons:
Serious cleanliness report (bedbugs) reported by one guest
Occasional maintenance and amenity failures (TV, Wi‑Fi, sink drainage)
No reliable breakfast; limited food/beverage offerings
Some rooms dated or noisy (street level), limited ocean view in some rooms
Accessibility issues (narrow stairs, no grab bar) and small entrances

Categories

Cleanliness
6.5
Mixed: several guests reported the property was clean, but there is a serious report of bedbugs and other minor cleanliness/maintenance notes (sink drainage issues, some dated areas).
Service
9
Very positive: multiple mentions of friendly, helpful staff and an accommodating manager (Sal). One guest noted a staff communication/price-match issue and confusion about Wi‑Fi credentials, but overall service is a strong point.
Location
9.5
Excellent: repeatedly praised as steps from the beach, close to downtown/trolley and ideal for walking; consistently the strongest positive in reviews.
Room Quality
7.8
Generally comfortable and modern for many rooms (comfortable beds, high standard rooms for some), but several guests reported issues (no TV, sink drainage, limited ocean view in some rooms, small entrance, noisy street-level rooms).
Amenities
7.5
Mixed: practical amenities noted (microwave, fridge, coffee maker, parking, seasonal shuttle, laundry), but there are recurring problems with TV/Wi‑Fi, missing toiletries/tea bags and limited or unclear amenity availability.
Value for Money
8.5
Positive: repeatedly described as affordable or good value for a prime Laguna Beach location; guests found the price reasonable given location and comfort.
Food and Beverage
6.8
Below average: little to no food service reported—no real breakfast in practice, only tea/coffee mentioned and even that lacked supplies for some guests.
Overall Experience
9.2
Overall favorable for many guests: many positive stays and explicit mentions of returning; however a few strong negative experiences (bedbugs, major amenity failures, accessibility concerns) temper the experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Completely redesigned and refreshed boutique hotel in Laguna Beach, a five-minute walk from the beach and Crescent Bay Point Park. Rooms are clean, comfortable and relaxing with 450-thread-count Pratesi linens, rain showers, Oxygen O2 bath products, 47-inch Smart TVs, microwave and refrigerator, and free high-speed WiFi (50 mbps). Some rooms offer ocean views. 2026 & 2025 Certificate of Excellence Award by TripAdvisor. Check-in 3 PM, check-out 11 AM.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Check-in / check-out

    Check-in from 15:00:00, check-out until 11:00:00.

  • Minimum age

    Guests must be at least 18 years old to check in.

  • Pets

    Pets are allowed; charges may apply.

  • Payment

    Payment: pay at the property, pay online later, pay online now.

Location

Guest Reviews

8.1
Based on 440 reviews
Cleanliness: 6.5
Service: 9
Location: 9.5
Room Quality: 7.8
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 6.8
Overall Experience: 9.2
M
money • couple • gb
10
2026-11-04 • via Nuitee
D
Dylan • couple • us
7
2026-11-02 • via Nuitee
O
Olivia • couple • us
1
2026-10-31 • via Nuitee
K
Keely • couple • au
4
2026-10-28 • via Nuitee
R
Raphael • extended_group • fr
10
2026-10-27 • via Nuitee
김 • solo_traveller • us
9
2026-10-24 • via Nuitee
L
Lisa • couple • us
3
Pros:

Location was close to downtown.

Cons:

The bedbugs!

2026-10-24 • via Nuitee
T
Tim • couple • gb
9
Superb location
Pros:

Excellent location
Nice comfortable rooms
Well equipped

Cons:

Very tight parking
But very secure

2026-10-24 • via Nuitee
R
Ricardo • couple • br
8
Pros:

Atendimento do Sel

2026-10-18 • via Nuitee
B
Barbara • couple • us
8
40th Anniversary Celebration
Pros:

The location was great. Quick walk to the beach. The staff were excellent and very informative and friendly.

Cons:

The only issue with the room is the sink didn’t drain properly

2026-10-16 • via Nuitee
W
Wu • couple • us
8
2026-10-15 • via Nuitee
D
Dziurdzik • extended_group • us
1
2026-10-12 • via Nuitee
K
Konstantinos • solo_traveller • gr
8
2026-10-09 • via Nuitee
A
Alireza • solo_traveller • us
6
It’s a family run boutique hotel catering to repeat customers
Pros:

Easy access

Cons:

Parking on the street

2026-10-09 • via Nuitee
S
Silva • extended_group • us
7
2026-10-08 • via Nuitee
L
Liza • solo_traveller • us
6
Pros:

Good lighting in bathroom
Comfortable bed
Good location
Lots of plugs

Cons:

Tv and wifi didn't work
No full length mirror

2026-09-17 • via Nuitee
A
Arlei Duarte Filho • couple • br
10
2026-09-15 • via Nuitee
S
Sheila • couple • us
8
2026-09-14 • via Nuitee
P
Ponton • extended_group • fr
8
Hotel bon rapport qualité prix pour Laguna Beach
Pros:

Chambre vue océan. Accès facile à jolie plage. Accès à navette gratuite en juillet pour relier le centre, parking Ok, laverie à disposition.

Cons:

Un peu vieillot.

2026-09-13 • via Nuitee
I
isaac • solo_traveller • gb
10
Pros:

Staff were friendly and helpful. Parking is easy and it is within 1 min walk of the beach, or easy public transport from the centre of town. Rooms were of a very high standard, comfortable and modern

2026-09-12 • via Nuitee