HOTEL MYSTAYS Kumamoto Riverside

Hotels
•
Mystays Hotel Group
8.2 (1828 reviews)
Chuo-ku Koyaima-machi 4-12 , Kumamoto , JP
+81 96-355-3110

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Food Variety
Cons:
Parking distance
Smoking room issues

Categories

Cleanliness
8.31
Customers mentioned that the hotel was clean and well-maintained.
Service
8.48
Staff received positive feedback for their helpfulness and kindness.
Location
8.42
Noted as a great location near transportation and attractions.
Room Quality
7.97
Rooms were described as clean and comfortable, though some mentioned issues with temperature control.
Amenities
8.2
Amenities such as a coffee machine and good TV setup received positive remarks.
Value for Money
7.86
Generally viewed as good value for the price, despite some complaints about the rooms.
Food and Beverage
8.31
Breakfast offered a good variety and was well-liked by guests.
Overall Experience
8.08
Overall satisfaction with the hotel was high, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:25

Property Description

Convenient Location
Located just a 4-minute walk from Karashimacho Tram Stop, HOTEL MYSTAYS Kumamoto Riverside is situated in the heart of Shimotori arcade, making it a perfect base for exploring the city and its attractions.

Modern Amenities
Guests can enjoy free WiFi, flat screen TVs with video-on-demand, and air-conditioned rooms with en suite bathrooms and complimentary toiletries. The hotel also features drink vending machines and a gift shop for added convenience.

Delicious Dining Options
Start your day with a healthy breakfast buffet at the Grand Cafe on the ground floor, offering a variety of dishes to suit every palate.

Book your stay at HOTEL MYSTAYS Kumamoto Riverside now and experience comfort and convenience in the heart of Kumamoto city.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KMJ

Location

Guest Reviews

8.2
Based on 1828 reviews
Cleanliness: 8.31
Service: 8.48
Location: 8.42
Room Quality: 7.97
Amenities: 8.2
Value for Money: 7.86
Food and Beverage: 8.31
Overall Experience: 8.08
天樺 • solo_traveller • tw
9
2026-09-19 • via Nuitee
S
shinya • family_with_children • jp
9
2026-09-19 • via Nuitee
A
André • extended_group • fr
5
2026-09-18 • via Nuitee
J
Junki • solo_traveller • jp
4
及第点
Pros:

繁華街が近いから買い物やご飯に行きやすい

Cons:

設備が不十分だと感じた、

2026-09-18 • via Nuitee
F
Fumiko • extended_group • jp
8
2026-09-17 • via Nuitee
M
Moemi • solo_traveller • jp
5
2026-09-12 • via Nuitee
M
mitiyo • family_with_children • jp
8
2026-09-11 • via Nuitee
T
Taito • solo_traveller • jp
8
2026-09-11 • via Nuitee
T
TOMOHIRO • solo_traveller • jp
8
2026-09-10 • via Nuitee
はらぐ • solo_traveller • jp
8
2026-09-08 • via Nuitee
I
Iron • family_with_children • tw
1
2026-09-07 • via Nuitee
T
Takashi • extended_group • jp
7
普通
Pros:

朝食が良かった

Cons:

特になし

2026-09-06 • via Nuitee
M
masuda • solo_traveller • jp
8
2026-09-05 • via Nuitee
舒齡 • family_with_children • tw
9
2026-09-05 • via Nuitee
K
KEITA • couple • jp
8
2026-09-04 • via Nuitee
N
Nakamura • couple • jp
9
2026-09-04 • via Nuitee
A
abe • solo_traveller • jp
10
Pros:

2階に氷がもらえる設備で有難かったです

部屋に畳が半分あり高級感の中過ごせました

Cons:

全くない

2026-09-03 • via Nuitee
H
hikaru • family_with_children • jp
8
2026-09-02 • via Nuitee
K
Katerina Preemann • solo_traveller • de
10
Pros:

Super Laage, sehr freundliches Personal. Wir sind begeistert!

2026-09-01 • via Nuitee
S
Shingo • family_with_children • jp
9
Pros:

スタッフみなさんがとても親切でまた泊まりたいと思えるホテルでした

2026-09-01 • via Nuitee