HOTEL MYSTAYS Kumamoto Riverside

Hotels
•
Mystays Hotel Group
8.2 (1692 reviews)
Chuo-ku Koyaima-machi 4-12 , Kumamoto , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Food Variety
Cons:
Parking distance
Smoking room issues

Categories

Cleanliness
8.31
Customers mentioned that the hotel was clean and well-maintained.
Service
8.48
Staff received positive feedback for their helpfulness and kindness.
Location
8.42
Noted as a great location near transportation and attractions.
Room Quality
7.97
Rooms were described as clean and comfortable, though some mentioned issues with temperature control.
Amenities
8.2
Amenities such as a coffee machine and good TV setup received positive remarks.
Value for Money
7.86
Generally viewed as good value for the price, despite some complaints about the rooms.
Food and Beverage
8.31
Breakfast offered a good variety and was well-liked by guests.
Overall Experience
8.08
Overall satisfaction with the hotel was high, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:25

Property Description

Convenient Location
Located just a 4-minute walk from Karashimacho Tram Stop, HOTEL MYSTAYS Kumamoto Riverside is situated in the heart of Shimotori arcade, making it a perfect base for exploring the city and its attractions.

Modern Amenities
Guests can enjoy free WiFi, flat screen TVs with video-on-demand, and air-conditioned rooms with en suite bathrooms and complimentary toiletries. The hotel also features drink vending machines and a gift shop for added convenience.

Delicious Dining Options
Start your day with a healthy breakfast buffet at the Grand Cafe on the ground floor, offering a variety of dishes to suit every palate.

Book your stay at HOTEL MYSTAYS Kumamoto Riverside now and experience comfort and convenience in the heart of Kumamoto city.

Important information:

Please note that construction work of Corridor Air Supply and Exhaust Fan Replacement Work on Guest Room Floors will be carried out from 11/06/2026 to 25/06/2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.2
Based on 1692 reviews
Cleanliness: 8.31
Service: 8.48
Location: 8.42
Room Quality: 7.97
Amenities: 8.2
Value for Money: 7.86
Food and Beverage: 8.31
Overall Experience: 8.08
A
Ana • solo_traveller • es
9
2026-06-12 • via Nuitee
T
TOSHIHIRO • couple • jp
6
2026-06-12 • via Nuitee
J
jongkook • solo_traveller • kr
5
2026-06-12 • via Nuitee
K
KAZUTOMO • solo_traveller • jp
8
2026-06-11 • via Nuitee
R
Reiya • couple • jp
10
2026-06-11 • via Nuitee
S
Shoko • couple • jp
6
良かった
Pros:

ロケーションが良かった。地理的に便利でした。

Cons:

トイレ、浴室への入口が高い。出入りするのがちょっと大変でした。

2026-06-11 • via Nuitee
H
Happy • solo_traveller • my
10
Pros:

Good location

Cons:

The toilet is abit high level

2026-06-10 • via Nuitee
Y
YAMAMOTO • couple • jp
8
2026-06-09 • via Nuitee
O
Onni-Mithra • couple • fi
10
2026-06-09 • via Nuitee
F
Fairuz • solo_traveller • my
8
Pros:

The view from my room and near bus terminal sakura machi and kumamoto castle

Cons:

Nil

2026-06-08 • via Nuitee
N
NAGAMINE • family_with_children • jp
10
2026-06-08 • via Nuitee
R
Rayne • solo_traveller • nl
8
2026-06-07 • via Nuitee
鈴木 • solo_traveller • jp
8
Pros:

繁華街までも徒歩で行けるので食事に出るのも便利でしたし、お部屋も清潔で良かったです。

2026-06-07 • via Nuitee
山本 • solo_traveller • jp
8
Cons:

お風呂の換気扇が埃で汚かった

2026-06-06 • via Nuitee
U
UCHINUNO • couple • jp
5
ふつう
Pros:

朝食が美味しかった

Cons:

お風呂の天井がカビだらけで、冷蔵庫の横の隙間などが埃まみれ

2026-06-05 • via Nuitee
E
Enguerran • solo_traveller • be
9
Pros:

Great location just in the city center, everything is within a walking distance. Great room and view.

2026-06-04 • via Nuitee
K
Keiko • family_with_children • jp
3
2026-06-04 • via Nuitee
K
Kerstin • solo_traveller • de
9
Schönes Hotel in guter Lager
Pros:

Hotel in zentraler Lage, extra größeres Zimmer gebucht. Sehr sauber und gut ausgestattet.
Parkplatz direkt beim Hotel, aber relativ teuer.

2026-06-04 • via Nuitee
S
Salomé • couple • fr
10
Pros:

Très bon rapport qualité/prix
Confort, nous avons apprécié avoir deux oreillers dans la chambre ainsi que tout le nécessaire qu’on retrouve habituellement dans un hôtel
La chambre est petite mais bien organisée
On retrouve du thé en sachet mais pas de café dans les chambres, mais une machine à café est disponible dans le hall et gratuite

2026-06-03 • via Nuitee
J
Joseph • couple • gb
8
2026-06-03 • via Nuitee