HOTEL MYSTAYS Kumamoto Riverside

Hotels
•
Mystays Hotel Group
8.2 (1625 reviews)
Chuo-ku Koyaima-machi 4-12 , Kumamoto , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Food Variety
Cons:
Parking distance
Smoking room issues

Categories

Cleanliness
8.31
Customers mentioned that the hotel was clean and well-maintained.
Service
8.48
Staff received positive feedback for their helpfulness and kindness.
Location
8.42
Noted as a great location near transportation and attractions.
Room Quality
7.97
Rooms were described as clean and comfortable, though some mentioned issues with temperature control.
Amenities
8.2
Amenities such as a coffee machine and good TV setup received positive remarks.
Value for Money
7.86
Generally viewed as good value for the price, despite some complaints about the rooms.
Food and Beverage
8.31
Breakfast offered a good variety and was well-liked by guests.
Overall Experience
8.08
Overall satisfaction with the hotel was high, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:25

Property Description

Convenient Location
Located just a 4-minute walk from Karashimacho Tram Stop, HOTEL MYSTAYS Kumamoto Riverside is situated in the heart of Shimotori arcade, making it a perfect base for exploring the city and its attractions.

Modern Amenities
Guests can enjoy free WiFi, flat screen TVs with video-on-demand, and air-conditioned rooms with en suite bathrooms and complimentary toiletries. The hotel also features drink vending machines and a gift shop for added convenience.

Delicious Dining Options
Start your day with a healthy breakfast buffet at the Grand Cafe on the ground floor, offering a variety of dishes to suit every palate.

Book your stay at HOTEL MYSTAYS Kumamoto Riverside now and experience comfort and convenience in the heart of Kumamoto city.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.2
Based on 1625 reviews
Cleanliness: 8.31
Service: 8.48
Location: 8.42
Room Quality: 7.97
Amenities: 8.2
Value for Money: 7.86
Food and Beverage: 8.31
Overall Experience: 8.08
H
HAO CHUN • solo_traveller • tw
10
2026-05-30 • via Nuitee
C
CHIKA • family_with_children • jp
7
2026-05-28 • via Nuitee
A
Alvaro Ivan • solo_traveller • co
10
2026-05-28 • via Nuitee
C
CHEYI • family_with_children • tw
7
要CP值高可以考慮這間
Pros:

地點方便，位於熊本鬧區，走路就能到商店街及百貨
房間算大且整潔，兩個28吋行李可以打開放地上
電視可以看YOUTUBE跟投屏很方便，網路速度也很快(200M左右)
剛好遇到出門下雨，櫃台可借雨傘

Cons:

1.早餐並沒有像評論中說的那麼好吃
2.飯店停車位置有限，且無法預定位置隨意進出
3.廁所設計的非常糟糕，超大一階的台階(退房時看每間都這樣)，家裡有長輩跟小孩不要選怕摔倒
還有空間很小洗浴時會弄濕廁紙，衛浴設備也是較舊的設計，地板洗澡後會滑要注意

2026-05-28 • via Nuitee
L
Loes • couple • nl
7
Pros:

Centraal gelegen, aan de rand van het centrum. Erg schoon. Authentieke streekgerechten bij het ontbijt.

Cons:

Er mag gerookt worden op de kamers, voor niet-rokers is dat niet fijn. Weinig info beschikbaar voer toerisme. Cultuurshock van Japans ontbijt is vrij groot.

2026-05-28 • via Nuitee
P
Poublanc Guillot • solo_traveller • fr
8
2026-05-28 • via Nuitee
みな子 • solo_traveller • jp
2
Pros:

安かった。

Cons:

掃除が行き届いていない、
特に水回り
シャワールームに髪の毛あり、お風呂の排水もつまり気味。

2026-05-28 • via Nuitee
M
MINJUNG • family_with_children • kr
10
Pros:

일본에서의 8박 여행 중에 가장 깔끔하고 편리하고 넓었던 호텔. 주차비 1200엔이 추가로 있어도 가성비도 가장 좋았음

Cons:

없음

2026-05-28 • via Nuitee
Y
yoshimura • solo_traveller • jp
10
2026-05-28 • via Nuitee
中川原 • extended_group • jp
10
2026-05-26 • via Nuitee
T
Todd • extended_group • us
8
Perfect location; many dining options nearby; helpful staff; affordable parking nearby; very comfortable beds/futons
Pros:

Perfect location, loved convenient parking, loved laundry facilities

Cons:

Some small areas of mildew around the tub/shower

2026-05-26 • via Nuitee
W
wang • family_with_children • tw
8
2026-05-25 • via Nuitee
N
Nakamura • couple • jp
9
2026-05-25 • via Nuitee
T
TOMOMI • extended_group • jp
10
お勧めですよ
Pros:

母、娘と3世代での旅行でしたがお部屋は広くゆっくり休むことができました

Cons:

なし

2026-05-25 • via Nuitee
C
CHUNG HENG • family_with_children • tw
10
Pros:

價格便宜，房內該有都有

Cons:

沒有

2026-05-24 • via Nuitee
Y
Yeh • solo_traveller • tw
8
Pros:

地點非常便利，至下通／熊本城／車站共構商場，步行5-10分鐘

Cons:

浴室設備稍為舊式

2026-05-23 • via Nuitee
L
Li Jung • extended_group • tw
7
2026-05-23 • via Nuitee
悦子 • solo_traveller • jp
5
2026-05-23 • via Nuitee
N
NATSUMI • solo_traveller • jp
10
Pros:

お部屋が綺麗で、朝食もたくさん種類があって満足感がありました。

2026-05-22 • via Nuitee
S
S • solo_traveller • tw
8
2026-05-22 • via Nuitee