Best Western Hotel Plaza Matamoros

Hotels
•
Best Western
8.9 (401 reviews)
9th And Bravo St. #1421 , Matamoros , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Good breakfast
Comfortable amenities
Cons:
Hot water issues
Limited food options
Small room on occasion

Categories

Cleanliness
8.55
Several reviews mentioned the rooms being clean, though one review noted the need for improvement in hot water availability.
Service
9.25
Consistent positive feedback on staff friendliness and helpfulness throughout several reviews.
Location
9.25
Multiple reviews praised the central location of the hotel as a major positive.
Room Quality
8.75
General satisfaction noted with room comfort, despite some mention of room size issues.
Amenities
8.75
Guests appreciated the pool and gym, although some described limitations.
Value for Money
8.75
Overall value perceived positively, but specific improvements could enhance the perception.
Food and Beverage
8.75
Breakfast options were generally deemed satisfactory, though some wanted more variety.
Overall Experience
9.15
Most guests reported a very positive stay experience, recommending the hotel highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:03

Property Description

Convenient Location
Located just 200 metres from the historic centre of Matamoros, the Best Western Plaza Matamoros offers easy access to local attractions and amenities.

Comfortable Accommodation
Each air-conditioned room at the hotel is well-equipped with modern amenities such as free Wi-Fi, cable TV, a coffee machine, and free bottled water. Enjoy city views from most rooms and make use of the desk, safe, and clock-radio provided for your convenience.

Dining Options
Indulge in authentic Mexican cuisine at the hotel's El Patio restaurant or opt for the convenience of room service. If you prefer to explore, there are plenty of cafés, bars, and restaurants in the vicinity to choose from.

Experience comfort and convenience at Best Western Plaza Matamoros. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for MXN 178 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 401 reviews
Cleanliness: 8.55
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.15
A
Alexander • couple • us
10
2026-07-03 • via Nuitee
C
Carolina • couple • mx
6
2026-07-03 • via Nuitee
O
Osvaldo • solo_traveller • mx
10
2026-07-03 • via Nuitee
N
Natalie • solo_traveller • us
10
2026-06-29 • via Nuitee
L
Laura • solo_traveller • mx
10
Buen lugar para descansar
Pros:

Es un lugar comodo y la habitación estaba limpia.

Cons:

No habia mucha variedad para el sesayuno

2026-06-26 • via Nuitee
C
Cirilo • solo_traveller • mx
10
Excelente hotel tengo mas de 20 años hospedando en los BW
Pros:

Limpieza y ubicacion para el consulado

Cons:

Las almohadas

Las almohadas muy duras

2026-06-26 • via Nuitee
Y
Yessica • family_with_children • mx
10
Buen alojamiento, cómodo, céntrico y a buen costo.
Pros:

El desayuno fue delicioso al paladar de mi familia y yo, nos gusto la ubicación ya que estábamos cerca del centro y pudimos realizar cosas de nuestros intereses.

Cons:

En si todo estaba bien.

2026-06-17 • via Nuitee
A
Alexander • couple • us
10
2026-06-08 • via Nuitee
A
Alvaro • couple • mx
9
I would stay here in the future
Pros:

Clean, I loved the Mexican classic atmosphere, very close to the US consulate and downtown

Cons:

Nothing to say here

2026-06-07 • via Nuitee
R
RENE • extended_group • us
10
Perfect stay.
Pros:

The location, cleanness, and costumer service.

2026-06-06 • via Nuitee
J
Juan • solo_traveller • mx
10
Pros:

El desayuno, y la atención de los encargados del restáurate, todo muy rico.

Cons:

Todo excelente.

2026-05-30 • via Nuitee
S
Samuel • family_with_children • mx
10
Unas vacaciones muy relajantes y cómodas.
Pros:

El desayuno estaba delicioso.

2026-05-29 • via Nuitee
C
César • solo_traveller • mx
10
Pros:

La atención del personal

2026-05-26 • via Nuitee
A
Antonio • solo_traveller • us
8
2026-05-18 • via Nuitee
K
Kurchavzcyk • family_with_children • mx
10
Excelent everything
Pros:

Excelente!!

Cons:

Everything was so kindly

2026-05-15 • via Nuitee
E
Escudero • solo_traveller • us
10
Pros:

The rooms are very clean

2026-05-07 • via Nuitee
M
Martinez • extended_group • mx
9
bueno
Pros:

1

Cons:

1

2026-04-27 • via Nuitee
M
Marco • couple • us
10
Pros:

Great location and walking distance to explore

Cons:

No fridge or microwave in room would be better if they had them in the room one or the other

2026-04-27 • via Nuitee
L
Lupita • solo_traveller • mx
9
2026-04-23 • via Nuitee
L
Lupita • solo_traveller • mx
10
2026-04-23 • via Nuitee