Ascott Bonifacio Global City Manila

Hotels
•
Ascott The Residence
9.4 (1052 reviews)
Fifth Avenue corner 28th Street, Bonifacio Global City , Manila , PH

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service by staff
Great location and amenities
Cons:
Slow service during peak times
Bathroom needs updating

Categories

Cleanliness
9.23
Rooms are spacious and beautifully maintained, contributing to a clean atmosphere.
Service
9.7
Staff are professional, courteous, and attentive, although some service aspects were slow during peak times.
Location
9.64
Perfectly situated in the center, making it ideal for families.
Room Quality
9.39
Spacious rooms with good amenities that enhance comfort.
Amenities
9.22
Well-equipped with complete amenities, enhancing the stay.
Value for Money
9.18
Exceptional level of service justifies the price.
Food and Beverage
9.23
Good variety in breakfast and overall quality of food was commendable.
Overall Experience
9.6
Stay was enjoyable with great service and facilities, despite minor service delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:44

Property Description

Luxurious Accommodation with Modern Amenities
Ascott Bonifacio Global City Manila offers a luxurious stay with free WiFi, outdoor pool, and sauna. The air-conditioned rooms feature city views, flat-screen TV, and en suite bathroom with free toiletries.

Convenient Location
Located near The Mind Museum and medical facilities, with easy access to Makati Business District and the airport, the hotel is ideal for both leisure and business travelers.

Excellent Services
The hotel provides 24-hour front desk, concierge services, and in-house restaurant serving international cuisines. The friendly staff, fluent in Filipino and English, ensure a comfortable stay for guests.

Experience luxury and convenience at Ascott Bonifacio Global City Manila. Book your stay now for a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

9.4
Based on 1052 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.64
Room Quality: 9.39
Amenities: 9.22
Value for Money: 9.18
Food and Beverage: 9.23
Overall Experience: 9.6
P
Paulina • couple • gu
9
I would stay there again.
Pros:

Friendly staff!
They were very accommodating.
The room was very spacious!
Delicious Buffet.

2026-10-29 • via Nuitee
J
Jen • family_with_children • au
1
2026-10-29 • via Nuitee
J
Jen • couple • au
2
Due to location, I kind of like the place but overall, my experience went from good to very bad. The hotel still hasn’t
Pros:

The location

Cons:

The room has smell when you enter. I daily spray my perfume just to get rid of the smell (it does for a few hours and the smell is back again). The smell is not nice, like a room smell that hasn’t been cleaned for ages.

2026-10-29 • via Nuitee
C
Czarina Dominique • family_with_children • sg
8
2026-10-29 • via Nuitee
J
Jen • couple • au
1
Horrible experience! I hope they return my money back soon!
Pros:

Nothing apart from the location. They haven’t refunded the money back to my card until now! It’s been 27 calendar days since I checked out. The hotel wants me to liaise directly to their bank to close it! Like how ridiculous is that?! They’re the merchant who put on hold on my money as deposit and they expect me to chase their bank for it?!

Cons:

Nothing apart from the location. They haven’t refunded the money back to my card until now! It’s been 27 calendar days since I checked out. The hotel wants me to liaise directly to their bank to close it! Like how ridiculous is that?! They’re the merchant who put on hold on my money as deposit and they expect me to chase their bank for it?!

2026-10-29 • via Nuitee
N
Nahush • couple • sg
10
Great place to stay in BGC
Pros:

Spacious and well kept property. Great staff. Great food options.

2026-10-24 • via Nuitee
S
sofoklis • family_with_children • cy
10
Pros:

Everything

Cons:

Nothing

2026-10-23 • via Nuitee
A
Adahlia • family_with_children • sa
10
2026-10-20 • via Nuitee
L
Lucy • solo_traveller • gb
10
A great place to stay, very comfy and would definitely come back.
Pros:

The room I was in had a laundry machine which was a great facility for travellers to have. The bathroom was clean and bed was incredibly comfortable. Great stay overall

Cons:

N/A

2026-10-19 • via Nuitee
C
Christine • couple • ph
9
2026-10-16 • via Nuitee
M
Mohamad Muzakkir • couple • gb
10
2026-10-15 • via Nuitee
A
Anders • solo_traveller • se
9
2026-10-14 • via Nuitee
A
Aldawodi • couple • sa
10
2026-09-14 • via Nuitee
B
Bailey • couple • au
10
2026-09-07 • via Nuitee
J
Judith • couple • ph
10
2026-09-03 • via Nuitee
J
Jerome • extended_group • gb
9
2026-09-02 • via Nuitee
H
Hilda • solo_traveller • ph
7
Great Location , Not so good Room
Pros:

The location is truly excellent! From the hotel you can easily go anywhere in the area whether towards Burgos Circle or High Street. A lot of nice restaurants nearby. I also like the breakfast, it is not so big spread, but there are variety of options to choose from. I especially like the egg station and the menu option. It's also great that they have a big water dispenser available inside the room.

Cons:

I didn't like the room 2404, because of the poor layout. It's like a narrow strip that starts from the kitchen and ends at the bed. The dining table is aimlessly tucked on the side near the TV. I'll be honest you dont get to appreciate that its an apartment style like because when you arrived in your room all you see is the bed. And you cannot even open the curtains because you see right the living rooms of the people from the next building. I don't know if this is because I booked through Booking.com platform because last time, the room that was assigned to us again was the worst room of the entire building. And when I complained for a change I was told that's what's assigned to me. So didn't bother to request for a room change.

2026-08-29 • via Nuitee
A
Adam • couple • pl
10
Pros:

I loved the menu in their restaurant
Great location
Very good breakfast
Extremely nice personnel
Big bathroom with very nice bathtub

2026-08-27 • via Nuitee
G
Gregory • couple • ph
10
2026-08-23 • via Nuitee
G
Gregory • couple • ph
10
2026-08-23 • via Nuitee