Ascott Bonifacio Global City Manila

Hotels
Ascott The Residence
9.4 (985 reviews)
Fifth Avenue corner 28th Street, Bonifacio Global City , Manila , ph

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service by staff
Great location and amenities
Cons:
Slow service during peak times
Bathroom needs updating

Categories

Cleanliness
9.23
Rooms are spacious and beautifully maintained, contributing to a clean atmosphere.
Service
9.7
Staff are professional, courteous, and attentive, although some service aspects were slow during peak times.
Location
9.64
Perfectly situated in the center, making it ideal for families.
Room Quality
9.39
Spacious rooms with good amenities that enhance comfort.
Amenities
9.22
Well-equipped with complete amenities, enhancing the stay.
Value for Money
9.18
Exceptional level of service justifies the price.
Food and Beverage
9.23
Good variety in breakfast and overall quality of food was commendable.
Overall Experience
9.6
Stay was enjoyable with great service and facilities, despite minor service delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:44

Property Description

Luxurious Accommodation with Modern Amenities
Ascott Bonifacio Global City Manila offers a luxurious stay with free WiFi, outdoor pool, and sauna. The air-conditioned rooms feature city views, flat-screen TV, and en suite bathroom with free toiletries.

Convenient Location
Located near The Mind Museum and medical facilities, with easy access to Makati Business District and the airport, the hotel is ideal for both leisure and business travelers.

Excellent Services
The hotel provides 24-hour front desk, concierge services, and in-house restaurant serving international cuisines. The friendly staff, fluent in Filipino and English, ensure a comfortable stay for guests.

Experience luxury and convenience at Ascott Bonifacio Global City Manila. Book your stay now for a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 12 years old and over stay for ₱ 2,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 985 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.64
Room Quality: 9.39
Amenities: 9.22
Value for Money: 9.18
Food and Beverage: 9.23
Overall Experience: 9.6
V
Voyage23760223285 Business
10
Great service
Pros:

Ascot you were great ! Job the house keeping personal was really good and kept the room clean. The reception staffs and the restaurant staffs were also kind .

2026-07-24 via Tripadvisor
H
heimataurap Business
10
Top notch
Pros:

Everything from location to atmosphere was awesome.
Grateful for the attentiveness of the staff and made the experience a wonderful one

Big shout out to JOB my housekeeper-he is amazing with top service and always making sure i am taken care of

Thor-wonderful host very approachable and friendly

2026-07-24 via Tripadvisor
D
DonnaGr solo_traveller au
10
2026-07-24 via Nuitee
S
Sean solo_traveller au
8
2026-07-24 via Nuitee
J
jsysman Business
10
Home away from home
Pros:

The Ascott BGC is my home away from home. The location is great. The staff very helpful and the rooms are ideal. The 1 bedroom exec suite is my favorite. The gym is well equiped and the buffet breakfast offers good variety. I’m always amazed how quickly the staff learns my name. Overall an excellent value.

2026-07-23 via Tripadvisor
3
388joshw Business Singapore
10
Great stay!
Pros:

Have a most enjoyable stay here. Great location, safe environment, and wonderful staff. Special shout out to Les at the concierge!:-)

2026-07-21 via Tripadvisor
3
305candia Family
10
Thank you!
Pros:

It was a good experience staying in Ascott BGC, Manila. Bert our room cleaner did a great job! Staffs were friendly and accommodating. Thank you!

2026-07-21 via Tripadvisor
M
Ma Daisy solo_traveller gb
10
Pros:

Excellent

2026-07-21 via Nuitee
瑞祥 JUI-HSIANG family_with_children tw
10
2026-07-20 via Nuitee
A
Alain Maxwel Tresor couple ci
10
2026-07-20 via Nuitee
R
Roam567604 Business
10
Excellent experience at Ascott Manila
Pros:

Had an amazing experience at the Hotel. Staff were very professional and provided tremendous support to make my time at the hotel worthwhile. Special shout-out to Les for his professionalism and help during my time there.

2026-07-18 via Tripadvisor
T
Trek48904234579 Family Leeds, West Yorkshire, England
10
A place to come back to!
Pros:

Location is just brilliant and in walking distance to loads of restaurants.

We took the breakfast option which has an array of dishes from Pasta station, egg station, vegetarian section, pastries, cereals, juice bar, and much more…

Rooms were always clean and everything was just to our liking. We made use of the facilities such as swimming pool for the kids and for myself the spa. I met Pat (Spa receptionist) who helped me pick a massage (60min aromatherapy massage) and then I had the pleasure of meeting Jovy, my massage therapist - she was just phenomenal! I booked in for a 2hr massage the following day.😊

Thank you to the wonderful and super helpful staff at ASCOTT.

2026-07-18 via Tripadvisor
A
Alain Maxwel Tresor couple ci
9
2026-07-18 via Nuitee
S
S8792PZcatherinec Business
10
GREAT hotel!
Pros:

Every single member of the staff, from the doormen and bell men to the concierge to the reception staff to housekeeping and to the people hustling in the restaurant is friendly and warm and goes out of their way to ensure a great experience. One of my favorite hotels in the world.

2026-07-16 via Tripadvisor
S
scottandcarolg Family
10
Beautiful Hotel
Pros:

We traveled with a party of ten (2 couples with 6 children, ages 3-26) and booked one 3-bedroom suite and one 2-bedroom suite which provided a spacious and comfortable stay. This hotel is beautiful and luxurious, located right in the heart of BGC. After 5 nights in Boracay, we really appreciated the washer and dryer in the suites. We would not hesitate to stay here again, truly a 5-star experience!

2026-07-13 via Tripadvisor
5
541adriennec Family
10
⭐⭐⭐⭐⭐
Pros:

We had a wonderful dining experience at Scott’s Restaurant as we celebrated my mom’s 65th birthday. Everything was excellent, but what truly made our celebration memorable was the exceptional service from the staff.

A special thank you to Ms. Nina and Sir Ron for arranging the lovely birthday surprise with a complimentary cake. It was such a thoughtful gesture, and hearing the entire team sing “Happy Birthday” made my mom feel so special.

We also appreciate Mika for warmly assisting us to our table and JP for serving such a great cup of coffee with a smile.

To the rest of the Scott’s Restaurant team, thank you for being so accommodating, attentive, and friendly throughout our visit. Your outstanding hospitality made our family celebration even more meaningful. We’ll definitely be back and will gladly recommend Scott’s Restaurant to our family and friends!

2026-07-12 via Tripadvisor
M
Md190478 Family
10
service
Pros:

Massage therapy by Camille (therapist) was wonderful!
Ronald, the room attendant is very helpful and professional

2026-07-12 via Tripadvisor
M
Maria couple us
10
Coming from LA the best place to stay in Manila especially BGC. Everything is walking distance.
Pros:

Room spacious. Has all amenities needed like its your apartment. Kitchen, microwave, oven, washing/drying machine is the game changer. Bathroom, bed, closet are all spacious. Room smells so fresh and good all the time. Love the pastry store in the lobby especially their freshly cooked Ensaymada. The hotel is walking distance to everything.

Cons:

Lobby is small. But otherwise nothing I can remember

2026-07-12 via Nuitee
A
achi79 Family
10
Amazing vacation!!
Pros:

Kuya Les is Amazing!! He took care of me and my family during our 4night stay at Ascott!! He made our experience truly memorable!! I hope he is still here on our next visit!!!

2026-07-11 via Tripadvisor
M
Miriam Leonor couple es
9
2026-07-09 via Nuitee