Áurea Convento Capuchinos by Eurostars Hotel Company

Hotels
Áurea
9 (3528 reviews)
Plazuela Capuchinos, 2 , Segovia , es

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfortable accommodations
Friendly service
Cons:
High cost of breakfast
Pool accessibility issues
Room cleanliness concerns

Categories

Cleanliness
8.46
Mixed sentiment regarding room cleanliness; some issues mentioned.
Service
9.93
Overall positive sentiment towards the staff; friendly and accommodating.
Location
9.47
Excellent location mentioned multiple times as a highlight.
Room Quality
8.42
Good quality rooms, but some reviews noted issues with comfort.
Amenities
8.95
Amenities generally praised, but pool closure on Sunday negatively impacted perception.
Value for Money
8.91
Fair value perception, but some mention of high breakfast prices affecting overall rating.
Food and Beverage
8.46
Food quality is good, but breakfast pricing raised concerns.
Overall Experience
9.43
Overall very positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:02

Property Description

Wellness Center and Spa Facilities
Áurea Convento Capuchinos, a former monastery turned hotel, features a wellness center offering massage treatments and a spa with an indoor swimming pool, Turkish baths, and more.

Historic Charm and Beautiful Gardens
Located in Segovia old town, this hotel boasts 2 large cloisters, gardens with a terrace, and a breakfast lounge, all set in a former monastery beside Plaza Mayor Square and the Cathedral.

Comfortable Rooms and Traditional Cuisine
Enjoy modern amenities in each room such as a flat-screen TV, air conditioning, and a minibar. Indulge in traditional dishes at the on-site restaurant, complemented by a relaxing ambiance and Canal Plus channels.

Book now to experience a blend of history, relaxation, and comfort at Áurea Convento Capuchinos.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the bar is open on Fridays and Saturdays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9
Based on 3528 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
Y
Yuliya couple ua
10
2026-08-29 via Nuitee
A
Antonia couple es
10
2026-08-29 via Nuitee
J
Jesús couple es
10
2026-08-28 via Nuitee
H
HERVE couple pt
10
2026-08-27 via Nuitee
E
Elisabeth couple ch
8
Beautiful hotel
Pros:

Beautiful hotel , perfect location , amazing service and most delicious breakfast with lots of healthy options

Cons:

We had a beautiful room with an extra-large double bed and were very happy with the room itself. Unfortunately, there were a few issues that affected the quality of our sleep.

The door to our room, as well as the door to the room next to ours, closes automatically and quite loudly. This meant that every time our neighbours entered or left their room, we were disturbed by the noise. In addition, there is quite a large gap between the bottom of the door and the floor, which allows a lot of noise from the hallway to enter the room.

Also, although the bed was very large and comfortable, it seemed surprisingly unstable. Every time my husband turned during the night, the whole bed would shake, which repeatedly woke me up.

These issues seem relatively easy to address and would be worth checking, as fixing them would make a real difference in ensuring guests can enjoy a peaceful and restful night’s sleep.

2026-08-27 via Nuitee
M
María Teresa family_with_children es
9
2026-08-27 via Nuitee
B
Bleiker solo_traveller ch
10
Pros:

Sehr freundliches und zuvorkommendes Personal.
Hotel liegt sehr gut. Die Innenstadt ist gut erreichbar.
Autoparking großzügig Groß

Cons:

Die parking Gebühren wurden bei Check in schon bezahlt.
Leider im System nicht vermerkt, so dass bei Check Out wollten sie es erneut einziehen?

2026-08-27 via Nuitee
C
Clodette family_with_children co
8
Pros:

Es un lugar muy lindo y con encanto
La vista

Cons:

Tengo una queja. Nos quedamos 3 noches con mi hijo en el hotel. Pedimos que nos guardaran durante una noche las maletas ya que no teníamos donde dejarlas, mi hijo volvía al día siguente una noche mas al hotel. Nos tocó sacar las maletas del hotel, contratar un servicio en la App Bounce, al otro día volver a llevar las maletas al hotel. Nos dijeron que no había espacio. El hotel es muy grande y tiene lugar de sobra, por el precio que pagamos lo mínimo es que nos hubieran guardado las maletas. Es un servicio básico que deberían prestar.

2026-08-27 via Nuitee
V
Vicente couple es
9
2026-08-26 via Nuitee
A
Aguilera Pareja family_with_children es
10
cómoda y tranquila
2026-08-26 via Nuitee
I
Ilaria extended_group it
10
Tornerò ottimo servizio
Pros:

Bella struttura

Cons:

Giardino

2026-08-26 via Nuitee
C
Carlos couple cl
8
2026-08-25 via Nuitee
M
Miroslav couple es
9
2026-08-24 via Nuitee
B
Bruno Arnaud solo_traveller ch
10
2026-08-23 via Nuitee
M
MARIA VICTORIA solo_traveller es
10
Pros:

El edificio restaurado es precioso

Cons:

Todo nos pareció muy bien

2026-08-23 via Nuitee
E
ELISABETTA couple it
8
Pros:

Bella struttura curata e pulita. Posizione ottima per visitare il centro storico.

Cons:

Niente. Anche se non gli darei 5 stelle.

2026-08-23 via Nuitee
D
Dominique solo_traveller es
6
Cons:

Very unfriendly and unprofessional staff in the breakfast area.

2026-08-23 via Nuitee
R
Rui couple be
9
Very comfortable right in the centre of Segovia.
Pros:

Breakfast was very good, the staff very friendly.

2026-08-22 via Nuitee
T
Thierry couple fr
10
Super hôtel pour visiter Segovie
Pros:

Proche du centre, le calme, le caractère ancien du bâtiment

2026-08-22 via Nuitee
F
Fatima couple es
10
2026-08-21 via Nuitee