Aston Inn Gideon Batam

Hotels
•
Aston
7.8 (895 reviews)
Komp. Penuin Center Blok AA No. 1 - PENUIN Batam - INDONESIA , Nagoya , id

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Cons:
Odor in some rooms
Breakfast variety lacking
Noise issues

Categories

Cleanliness
7.01
Several reviews mentioned unpleasant smells in rooms; cleanliness could be improved.
Service
8.48
Guests appreciated the staff's friendliness and helpfulness.
Location
9.02
The hotel's location is frequently praised for convenience and accessibility.
Room Quality
6.97
Some rooms have odor issues; feedback indicates mixed feelings about room quality.
Amenities
7.5
Specific requests for amenities like more water and mini-fridges were mentioned.
Value for Money
7.96
Good overall value as location and service issue are appreciated.
Food and Beverage
7.51
Breakfast variety and quality received constructive feedback.
Overall Experience
7.98
Guests have positive experiences but pointed out areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:53

Property Description

Convenient Location
Located just a 3-minute walk from Batam City Square (BCS) Mall and A2 Food Court, ASTON Inn Gideon Batam offers a prime location for guests to explore the city easily.

Comfortable Rooms with Amenities
The air-conditioned rooms are equipped with modern amenities including a safety deposit box, flat-screen TV, minibar, and electric kettle. The en suite bathrooms feature showers and complimentary toiletries. Guests can also enjoy the added luxury of sauna and steam bath facilities.

Dining and Services
Indulge in a variety of dining options within a 5-minute walk at Plaza Top 100 and Astro Food Court. Additionally, guests can savor Asian and Western dishes at Cempaka Restaurant. The hotel also offers services such as airport transfers, laundry, in-house massage, and more for a convenient stay.

Experience comfort, convenience, and excellent service at ASTON Inn Gideon Batam.

Important information:

Please note that room service is only available until 23:00Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 12 years old and over stay for Rp 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 895 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 7.98
E
Esther • solo_traveller • my
10
2026-06-09 • via Nuitee
S
SEOW • solo_traveller • sg
8
2026-05-28 • via Nuitee
T
TAI • couple • sg
8
Pros:

Perfect location close to shopping mall, restaurants and massage shop.

Cons:

No fridges in room.

2026-05-27 • via Nuitee
E
Edmund YeoSM • solo_traveller • sg
4
Pros:

The staffs at the lobby are very friendly and helpful.

Cons:

This round we books 3 rooms but at first when we check in 1 of the rooms had a bad smell. We had them change another room for us. And remains 2 other rooms. At night we went back to the hotel after shopping i found my room also got a bad smell. At first I thought it was from the drain hole so i decided to cover it with wet paper to minimize the smell of getting out without asking for a changing room, cause the 1 room before we had changed they said have a full house during the weekend. And later I realized that the smell was from the tap water when I was taking a shower. What caused the water to have a bad smell? I can't imagine! Something happened to the water tank? I would not book this hotel anymore.... 😱

2026-05-25 • via Nuitee
K
k t • solo_traveller • sg
10
Pros:

The staff very friendly and breakfast also good

Cons:

Na

2026-05-24 • via Nuitee
J
Jed • extended_group • sg
8
Value for money
Pros:

Very good location

2026-05-18 • via Nuitee
D
Durkesh Jeevan • solo_traveller • au
8
2026-05-17 • via Nuitee
P
Peter • family_with_children • sg
7
NA
Pros:

Can be improved

Cons:

NA

2026-05-15 • via Nuitee
C
Claudia Santi • couple • id
7
2026-04-25 • via Nuitee
C
Chia • family_with_children • sg
10
2026-04-25 • via Nuitee
M
may • solo_traveller • sg
9
Pros:

Room was clean, bed is comfortable and the staff is courteous. Service was good.

Cons:

Everything was fine.

2026-04-22 • via Nuitee
N
Ng • family_with_children • sg
6
Pros:

Even though requested for early check in but hotel not ready and still check in at 2pm

Cons:

Overall acceptable, breakfast not much choice, room AC noisy and inconsistent

2026-04-19 • via Nuitee
A
a1dcb682766370c59d642d40210a1a23 • solo_traveller • sg
8
2026-04-18 • via Nuitee
0
084de230c18f706366c1b5bbe9955a48 • solo_traveller • sg
9
Pros:

Nice n clean

2026-04-16 • via Nuitee
7
78db823454797154ae040f826f8d7efc • solo_traveller • sg
10
2026-04-12 • via Nuitee
E
Elsa • family_with_children • sg
6
2026-04-11 • via Nuitee
J
Jolim • family_with_children • id
9
Pros:

Quiet and Clean

2026-04-06 • via Nuitee
M
Muhammad Fahmi • couple • sg
10
2026-04-02 • via Nuitee
J
Jason • family_with_children • sg
9
Pros:

Staff is friendly & helpful. Hotel location is very convenient. Walking distance to shopping centre, market, food & massage.

Cons:

Breakfast food and little saltist & taste average.

2026-03-31 • via Nuitee
N
Nur Hazirah • extended_group • my
8
Pros:

spacious room, comfortable bed and big pillows, clean, variety of breakfast buffet, near to eateries,Indomaret, Alphamart, BCS mall and Grand Batam Mall

2026-03-29 • via Nuitee