Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Beautiful facilities
Delicious food
Cons:
Safety concerns in the neighborhood
Cleanliness issues
High prices for room extensions

Categories

Cleanliness
8.58
Some issues mentioned with cleanliness, such as leaks and maintenance problems.
Service
9.99
Staff received high praise for their attentiveness and friendliness.
Location
9.09
Most reviews highlighted the nice location but some concerns about safety in the neighborhood.
Room Quality
9.54
Rooms generally noted as clean, spacious, and well-decorated.
Amenities
9.57
Excellent amenities mentioned, including the rooftop bar and fitness center.
Value for Money
8.53
Concerns about pricing for additional nights mentioned.
Food and Beverage
9.58
Highly rated breakfast and food quality at the rooftop bar.
Overall Experience
9.55
Overall positive experiences with a few specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:25

Property Description

Luxurious Amenities
Indulge in the outdoor pool, spa, and wellness centre at The Singular Santiago for the ultimate relaxation during your stay.

Elegant Rooms
Experience comfort and style in the well-equipped rooms featuring heating, cable TV, and minibar. Some rooms even offer stunning city views for a memorable stay.

Convenient Location
Situated near top attractions like Forestal Park and GAM Cultural Centre, The Singular Santiago provides easy access to explore the vibrant city of Santiago.

Book your stay at The Singular Santiago now to enjoy a perfect blend of luxury, comfort, and convenience.

Important information:

The Singular Hotel protects its guests information according confidentiality policies.

Please note that one child under 4 years stays free of charge when using existing beds.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Aug 31, 2026 until Wed, Sep 30, 2026
Swimming pool: Closed from Mon, Aug 31, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

9.3
Based on 974 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.09
Room Quality: 9.54
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.55
K
Kimberley • extended_group • au
10
2026-10-15 • via Nuitee
B
Brent • solo_traveller • ca
10
Pros:

Great area, loved the room, great lunch at rooftop bar, great staff

2026-10-14 • via Nuitee
E
Eduardo • couple • pr
9
Pros:

Exceptional Staff. Martin the Concierge and the rest of the team go the extra mile to assist the guests.
Very nice lobby bar for cocktails and relax time

Very clean and comfortable rooms.
Looking forward to our next visit.

2026-10-11 • via Nuitee
M
Michael William • couple • gb
9
Excellent hotel, great location excellent staff I’d recommend completely
Pros:

Excellent staff

Cons:

Nothing

2026-10-10 • via Nuitee
C
Colin • couple • au
10
Awesome stay close to restaurants and the city
Pros:

Beautiful old style building with modern ammenities. Staff were incredibly helpful. Great rooms.

2026-10-09 • via Nuitee
U
Ursula • couple • br
10
2026-10-08 • via Nuitee
T
TAAGUEDES • solo_traveller • pt
9
2026-09-19 • via Nuitee
P
Pedro Pablo • solo_traveller • cl
10
Pros:

El restaurante es increíblemente bueno. Excepcional.

2026-09-18 • via Nuitee
C
christian • solo_traveller • br
10
Tudo
Pros:

Tudo

Cons:

Nada

2026-09-15 • via Nuitee
C
Christine • solo_traveller • de
9
2026-09-13 • via Nuitee
G
Giuseppina • couple • au
10
2026-09-13 • via Nuitee
C
Cecilia • solo_traveller • cl
10
Maravilloso !
Pros:

The Singular es mi Hotel favorito, desde que estuve en Patagonia. SIngular Santiago se tranformo en mi lugar favorito para ir a cenar con mi familia desde que llegue a Santiago 2019 , siempre una atencion amable de todos ! sin lugar a dudas mi lugar favorito! Cuando vuelva a Chile sin dudas ire nuevamente !

Cons:

todo perfecto

2026-09-09 • via Nuitee
L
Luele • couple • br
9
Amei porém estava em obras… barulho!!
Pros:

Localização. Conforto. Simpatia dos funcionários. A comida do restaurante é ótima !!!

Cons:

Primeiro pergunte se o hotel está em obras pq acabei de chegar de lá e fui acordada COM UM BARULHO TERRÍVEL, liguei para a recepção, eles “sra, a reforma é no 9º andar, vc está ouvindo do 7º?!” …. Eu “além de ter passado mal a noite toda, tenho que justificar o barulho que me incomoda?! Esse quarto SUPERIOR era para estar bloqueado”…. Eles “já pedi para eles parem mas podem voltar a trabalhar meio dia?!” …. Fiquei desacreditada do que ouvi, não tiveram sensibilidade nenhuma nem pararam de trabalhar, diminuíram o trabalho…. Liguei novamente … eles “a sra continua a ouvir?! Mas eles têm que voltar Às 11hrs ok?!” …. Sério! Eu não sabia o que falar, falei da falta de respeito e desliguei a ligação. Um hotel 5 estrelas onde o hóspede não tem prioridade…..

2026-09-09 • via Nuitee
J
Joao • solo_traveller • br
9
Ideal
Pros:

Confortável. Acolhedor.

2026-09-07 • via Nuitee
J
Joao • couple • br
9
Aconchegante
Pros:

Bem decorado, colchão excelente, confortável

2026-09-04 • via Nuitee
M
Manuel • couple • do
10
Pros:

The location

2026-09-03 • via Nuitee
L
Leonardo • couple • br
10
2026-09-02 • via Nuitee
I
Isabel • solo_traveller • ar
8
2026-09-02 • via Nuitee
M
Michael • couple • us
10
One of my favorite stays of all time! 5 stars all around.
Pros:

Beautiful historic hotel in downtown Santiago. Staff was incredibly kind and attentive. The room was fantastic and spacious and the bed was very comfortable. The food was spectacular at the rooftop restaurant and at breakfast. The service was exceptionally all around and it was very reasonably priced. I would definitely stay at Singular Santiago again without a second thought. Well done!!

2026-09-02 • via Nuitee
S
Suina • solo_traveller • cl
7
2026-08-31 • via Nuitee