Paid
Children allowed
Pets allowed

Facilities

Breakfast available (surcharge)
Free WiFi
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Excellent central location
Helpful and friendly staff
Great mountain views
Comfortable bedding
Charming decor and cosy atmosphere
On-site parking/underground parking
Good bar/restaurant
Cons:
Rooms can be small and sometimes dark
Bathroom/shower is basic and compact
Perceived as expensive for the amenities
No in-room coffee machine / limited in-room amenities
Small elevator and limited help with luggage
Fitness centre outdated
Check-out time early (10:00)

Categories

Cleanliness
8.8
Generally praised across reviews (mentions like 'נקי', 'propre', 'clean and tidy'); no significant cleanliness complaints.
Service
9.2
Consistently positive: staff repeatedly described as very helpful, warm welcome, accommodating (help with kettles, friendly front desk).
Location
9.6
Universally lauded as excellent/central ('au coeur', 'perfect location', 'very central'), easy access to town and great mountain views.
Room Quality
7.6
Mixed feedback: comfortable beds and nice views noted, but several comments about small rooms, small bed for two, basic/small bathrooms and simple showers.
Amenities
7.2
Some positives (sauna, convenient parking) but notable gaps: no in-room coffee machine in many rooms, occasional lack of A/C, small elevator, and an outdated fitness center.
Value for Money
6.8
Multiple comments that the hotel feels expensive for the level of facilities (examples: high nightly rate without breakfast, bathroom compared to budget chains).
Food and Beverage
8.3
Generally good: several reviewers praise breakfast and the bar/restaurant (some call breakfast very good, others 'average').
Overall Experience
8.9
Overall very positive impressions: many guests describe a wonderful stay, would return and recommend, citing atmosphere and views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Timeless accommodation in the heart of Chamonix, at the foot of Mont Blanc: 72 comfortable rooms with views over the mountains, a Bar & Bistro, lounge, sauna, gym and more. Experience breathtaking views of Mont Blanc from the comfort of your room at Pointe Isabelle Hotel. Most rooms offer balconies to soak in the picturesque scenery, making your stay truly unforgettable. With a variety of dining options just steps away, culinary delights are always within reach.

Important information:

Please note that the indoor car park has a limited number of parking spaces, subject to availability. Parking spaces must be reserved before arrival. The car park has a maximum ceiling height of 6.6 feet.

When booking 5 rooms or more, different policies and additional supplements may apply. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LYS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. An extra bed for children 3+ years costs 30 EUR per night. A cot for children up to 2 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    A parking garage is available.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

8.3
Based on 1321 reviews
Cleanliness: 8.8
Service: 9.2
Location: 9.6
Room Quality: 7.6
Amenities: 7.2
Value for Money: 6.8
Food and Beverage: 8.3
Overall Experience: 8.9
G
Grzegorz • extended_group • pl
8
2026-10-29 • via Nuitee
C
Cécile • couple • fr
9
Hotel très bien situé au coeur de la ville !
Pros:

Hôtel très bien situé au cœur de Chamonix, nous a permis de visiter la ville très facilement.
La difficulté (lié à la ville et non à l'hôtel) : avoir un voiture > nous avons réussi à limiter les frais en nous parkant 24H (temps maxi) sur un parking gratuit à proximité et 24H restante sur un parking payant.

Cons:

Douche un peu sommaire (rideau et au même niveau que le reste de la salle de bain), mais cela nous pas dérangé pour un court séjour !

2026-10-26 • via Nuitee
R
Raphaëlle • family_with_children • fr
8
2026-10-25 • via Nuitee
الوسمي • family_with_children • kw
10
اقامه ممتعه حقا
Pros:

الموقع

Cons:

لايوجد

2026-10-25 • via Nuitee
G
Gaelle • family_with_children • ch
7
2026-10-21 • via Nuitee
C
Caron • couple • gb
8
2026-10-20 • via Nuitee
A
ABDALAZIZ • couple • kw
6
2026-10-18 • via Nuitee
B
Bruno • couple • ch
6
Pros:

L’emplacement et la superficie de la chambre.

Cons:

Petit déjeuner moyen, rappel 5 mn avant 10 heure pour.le Check-un et quitter la chambre car l’hôtel fermait.
Stress inutile ( petit déjeuner jusqu’à 10h et libérer là chambre à 10h )

2026-10-15 • via Nuitee
J
jlo1493 • solo_traveller • ni
10
Pros:

La ubicación genial. El personal muy amable. Cama super comoda. 10/10

2026-10-11 • via Nuitee
M
M.LEKEHAL • solo_traveller • fr
9
Pros:

L'emplacement et le services

Cons:

Le lit est trop petit pour 2 personnes

2026-10-10 • via Nuitee
A
ARUB • couple • sa
10
Pros:

الموقع والهدوء والنظافة والاطلالة

Cons:

لاشي

2026-10-08 • via Nuitee
H
Hyejung • couple • us
10
Great location, nice view and very helpful staff. We defiantly came back:)
Pros:

Warm welcome from front desk,very kind & helpful. We got the room with lovely view, bed was very comfortable and nice shower. Sauna was great! Great location too!

Cons:

Nothing😊

2026-10-07 • via Nuitee
B
brigitte • family_with_children • fr
8
Séjour vivifiant dans un hôtel de charme
Pros:

Tres bel emplacement en centre ville
Hôtel chargé d'une histoire familiale intéressante
Hôtel cosy
Tous les espaces communs sont très bien décorés et chaleureux
Parking sous hôtel très pratique
Belle vue de la chambre cote Mont Blanc
Tres bon petit déjeuner
TB literie

Cons:

Nous reviendrons mais au 3éme étage la vue sera encore plus belle

2026-10-07 • via Nuitee
N
Nizar • couple • sa
9
2026-10-07 • via Nuitee
T
Todd • couple • us
8
Loved our first trip to Chamonix and really enjoyed the Point Isabelle hotel.
Pros:

Location and overall experience.

Cons:

Fitness center needs updated and more complimentary options at that price point (ie coffee makers/hot water/extended fitness hours.

2026-09-18 • via Nuitee
E
Elodie • couple • fr
6
Cher pour ce que c’est
Pros:

L’emplacement

Cons:

Hors de prix pour la qualité des prestations.
Arrivée à partir de 16h, chambre rendue au plus tard à 10h. 250€ sans petit déjeuner. Salle de bain…. On se croirait dans un formule 1. Pas de machine à café dans la chambre.

2026-09-13 • via Nuitee
D
Denis • family_with_children • ua
9
2026-09-11 • via Nuitee
J
Jane • couple • au
10
A wonderful stay
Pros:

Fabulous location. The bar and restaurant below were exceptional. Very comfortable room with lovely view of the mountains

Cons:

Nothing

2026-09-10 • via Nuitee
A
Abdullah • extended_group • kw
10
2026-09-10 • via Nuitee
W
Wessam • couple • ae
9
Great vibes and perfect location
Pros:

Very central location. Staff is amazing and very helpful. Great vibes in general, very highly recommended

Cons:

Room is relatively small and there was some noise from the corridor but nothing major

2026-09-10 • via Nuitee