Astrid Hotel

Hotels
8.4 (1385 reviews)
Via Fiume 17 , Florence , IT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good breakfast options
Cons:
Poor Wi-Fi
Outdated rooms and facilities

Categories

Cleanliness
8.11
Some reviews indicated cleanliness issues, while others mentioned the hotel being clean.
Service
9.08
Staff are consistently praised for their friendliness and helpfulness.
Location
9.12
Many guests highlighted the excellent central location of the hotel.
Room Quality
7.57
Several reviews noted rooms being small or outdated, affecting perceived quality.
Amenities
7.6
Wi-Fi issues and outdated facilities mentioned, impacting amenities.
Value for Money
8.56
Several comments suggest a good balance of quality and price.
Food and Beverage
8.61
Breakfast and brunch received positive feedback across multiple reviews.
Overall Experience
8.58
Overall satisfaction was high, with most guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:33

Property Description

Historic Elegance and Modern Comfort

Convenient Location and Friendly Service

Delicious Breakfast Options

To experience the perfect blend of historic elegance and modern comfort, book your stay at Astrid Hotel. Conveniently located just 200 meters from Firenze Santa Maria Novella Train Station, our warm and friendly staff ensure a pleasant stay with free luggage deposit and complimentary newspapers in the lobby. Indulge in a delicious breakfast with a choice of Italian-style or continental options. With the Fortezza Da Basso exhibition centre nearby and Florence's Cathedral just a short walk away, Astrid Hotel is the ideal choice for your stay in Florence.

Important information:

Please note that hotel reception is on 2nd floor of the building.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.4
Based on 1385 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
S
Sella • solo_traveller • il
7
Pros:

מיקום מצויין חדר נוח, ארוחת בוקר מספקת

Cons:

הכל היה חפי התאור

2026-09-19 • via Nuitee
A
Arveen • family_with_children • au
9
Excellent place to stay close to SMN station for easy access and clean facilities
Pros:

Location was spot on , approx 300 m from the Firenze SMN station

Cons:

The lifts are old school and slow and if someone don’t close the doors manually, you have to walk about the 3 floors to get to your room.

2026-09-18 • via Nuitee
A
Antoine • family_with_children • fr
10
Hotel exceptionnel pour le prix
Pros:

Chambre spacieuse et propre

2026-09-16 • via Nuitee
K
Kimberly • solo_traveller • us
10
Pros:

Breakfast was amazing,

Cons:

Beds were a little firm

2026-09-16 • via Nuitee
R
Rafael Humberto • solo_traveller • co
9
Pros:

Exelente desayuno

2026-09-14 • via Nuitee
B
Brian • couple • ca
10
Excellent staff Eva did everything possible to to make our stay memorable? I thank her again we felt like home away from
Pros:

Very good location
Very good air-conditioning
Good breakfast and variety

2026-09-14 • via Nuitee
K
Kai • solo_traveller • fi
8
Kaikka
Pros:

Henkilökunta avulias ja mukava. Aamupala hyvä Suomalaisellekin.

Cons:

Tyynyt huonot. Lukitus ovissa erikoinen..

2026-09-12 • via Nuitee
M
Malito • family_with_children • ve
9
2026-09-10 • via Nuitee
C
Cristina • extended_group • es
8
Pros:

La ubicación y la comodidad de las camas. Se puede ir andando a todos lados y la estación está al lado, perfecto para hacer excursiones de un día a otras ciudades cercanas

Cons:

Está en un edificio compartido con más hoteles, el interior bastante descuidado aunque el hotel como tal estaba bastante bien.

2026-09-09 • via Nuitee
Y
Yoselyn • solo_traveller • es
9
Recomendado
Pros:

La ubicación perfecta para recorrer el centro. El desayuno impresionante, superó mis expectativas. La chica de la recepción super agradable.

Cons:

La habitación era bastante grande, muy cómoda, se veía limpia, pero al abrir las cortinas salió bastante polvo.

2026-09-08 • via Nuitee
N
Nunu57 • solo_traveller • fr
9
2026-09-06 • via Nuitee
L
Laxman Kishore • family_with_children • in
10
2026-09-05 • via Nuitee
J
JOSEP • family_with_children • es
5
Hotel que realmente es un B&B en un edificio de pisos bastante descuidado
Pros:

El personal es muy amable. Servicio de limpieza adecuado. Desayuno variado y correcto.

Cons:

Edificio muy descuidado con instalaciones antiguas y escalera sucia. La realidad es que te encuentras con un pasillo amplio con aspecto de lujo con puertas a ambos lados que acceden a habitaciones viejas con algunas camas pequeñas e incómodas. Nada que ver con algunas de las imágenes publicadas o lo que se espera de un hotel de 3 estrellas.

2026-09-04 • via Nuitee
M
Marta • family_with_children • es
9
2026-09-04 • via Nuitee
G
Gianluca • solo_traveller • it
9
Pros:

Ottima posizione per chi si muove a piedi.
Colazione abbondante e varia..dal dolce al salato.
Eva gentilissima alla reception con consigli e suggerimenti per il soggiorno.
Camera con aria condizionata efficiente e ottima pulizia
Da ritornarci sicuro

Cons:

Niente da segnalare..
Il nostro soggiorno è stato impeccabile

2026-09-04 • via Nuitee
S
Simona • solo_traveller • it
10
2026-09-03 • via Nuitee
M
Martín Silván • family_with_children • es
10
Una excelente opción, muy buen personal, bien ubicado
Pros:

El personal, especialmente Eva, en recepción. Trato excelente. Muy amable e información precisa y útil.

2026-09-03 • via Nuitee
C
chisato • solo_traveller • jp
8
Pros:

朝食が美味しかったです

2026-09-02 • via Nuitee
F
Feli • solo_traveller • be
9
Pros:

Friendly staff, good breakfast, nice old-fashioned ambiance, convenient location

Cons:

Struggled to work out how to turn down the AC. But it was possible

2026-09-01 • via Nuitee
L
Leszek • family_with_children • pl
7
Pros:

Dobra lokalizacja. Pokoje czyste sprzątane codziennie. Obsługa miła i pomocna. Śniadania smaczne.

Cons:

Mała łazienka. Dla mężczyzny 182cm i 90kg wagi wzięcie prysznica w mini-kabinie to nie lada wyczyn

2026-08-31 • via Nuitee