Astrid Hotel

Hotels
8.4 (1334 reviews)
Via Fiume 17 , Florence , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good breakfast options
Cons:
Poor Wi-Fi
Outdated rooms and facilities

Categories

Cleanliness
8.11
Some reviews indicated cleanliness issues, while others mentioned the hotel being clean.
Service
9.08
Staff are consistently praised for their friendliness and helpfulness.
Location
9.12
Many guests highlighted the excellent central location of the hotel.
Room Quality
7.57
Several reviews noted rooms being small or outdated, affecting perceived quality.
Amenities
7.6
Wi-Fi issues and outdated facilities mentioned, impacting amenities.
Value for Money
8.56
Several comments suggest a good balance of quality and price.
Food and Beverage
8.61
Breakfast and brunch received positive feedback across multiple reviews.
Overall Experience
8.58
Overall satisfaction was high, with most guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:33

Property Description

Historic Elegance and Modern Comfort

Convenient Location and Friendly Service

Delicious Breakfast Options

To experience the perfect blend of historic elegance and modern comfort, book your stay at Astrid Hotel. Conveniently located just 200 meters from Firenze Santa Maria Novella Train Station, our warm and friendly staff ensure a pleasant stay with free luggage deposit and complimentary newspapers in the lobby. Indulge in a delicious breakfast with a choice of Italian-style or continental options. With the Fortezza Da Basso exhibition centre nearby and Florence's Cathedral just a short walk away, Astrid Hotel is the ideal choice for your stay in Florence.

Important information:

Please note that hotel reception is on 2nd floor of the building.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for € 25 per person per night when using an existing bed.
    Children from 4 years old to 17 years old stay for € 30 per person per night when using an available extra bed.
    Adults stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

8.4
Based on 1334 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
J
Jérôme • family_with_children • be
8
Hôtel très bien situé avec un excellent petit déjeuner
Pros:

Le petit-déjeuner est très bon et varié. L’emplacement est idéal car à côté de la gare.

Cons:

L’ascenseur très vétuste mais nous avons utilisé souvent les escaliers.

2026-07-25 • via Nuitee
M
Morena • family_with_children • ca
9
2026-07-24 • via Nuitee
V
Vera • couple • at
9
2026-07-23 • via Nuitee
D
Duncan • family_with_children • gb
9
Excellent location near train station and major sites. Good room. Very good breakfast with wide rang
Pros:

Excellent location near train station and major sites. Good room. Very good breakfast with wide range. Staff were friendly and helpful.

2026-07-22 • via Nuitee
N
Natalie • family_with_children • gb
9
2026-07-21 • via Nuitee
M
Mizna • family_with_children • ca
9
2026-07-21 • via Nuitee
A
antriana • family_with_children • cy
7
2026-07-19 • via Nuitee
D
Dimitri • solo_traveller • fr
8
Pros:

Super personnel, très accueillant.

2026-07-19 • via Nuitee
M
Magro • couple • br
10
Muito boa
Pros:

Mto bom.
Precisava fazer o check in em outro hotel, no andar de baixo, mas super tranquilo.
Café da manhã bom!
Localização também

Cons:

Os hóspedes faziam barulho no corredor.

2026-07-15 • via Nuitee
E
EDITH • solo_traveller • qa
9
2026-07-15 • via Nuitee
B
BoraC • family_with_children • tr
8
Çok güzel konumda kahvaltısı güzel bir otel.
Pros:

Konumu çok iyiydi, merkez istasyona çok yakın. Kahvaltısı çok iyiydi. Çalışanlar ilgili, kibar ve yardımseverdi. Genel olarak memnun kaldık.

Cons:

Bina eski bir bina. Asansörde çok eskiydi, insanı biraz ürkütüyor. Banyonun kilidi yoktu. Kahvaltısı çok iyi fakat kahvaltı salonu çok küçüktü.

2026-07-13 • via Nuitee
H
Homeyra • couple • se
5
2026-07-12 • via Nuitee
A
Alana • solo_traveller • br
8
2026-07-11 • via Nuitee
R
Ramesh • family_with_children • us
8
2026-07-10 • via Nuitee
D
Diego Fernandez Otero • family_with_children • ar
8
Florencia a la mano de todo
Pros:

La ubicación muy buen, estas cerca de todo, restaurantes buenos, plazas, fuentes, heladerias. aunque la salida del hotel es una calle que esta llena de containers, donde la gente arroja la basura, o deja los cartones en la calle. eso no esta tan bueno. El desayuno bastante bien, completo.

Cons:

con respecto al desayuno el lugar es chico y te sentis medio apretado cuando hay muchos huespedes desayunando al mismo tiempo. Pero no es un bloqueante a la hora de contratar este alojamiento, por el contrario, lo recomiendo.

2026-07-10 • via Nuitee
J
Jorge • extended_group • pe
8
Excelente
Pros:

La ubicación, el personal muy amable y servicial. El desayuno excelente.

2026-07-09 • via Nuitee
U
Unna • extended_group • fi
10
Lovely, well maintained hotel near the train station but on a quieter street. Very good value for money!
Pros:

The hotel is in a lovely old building. The room for 5 was clean, air conditioned and met our needs really well. High ceiling made it feel more spacious. Bathroom was good and recently renovated. Breakfast was lovely, a good selection of sweet and savory dishes and good coffee! The staff were very friendly and helpful.

2026-07-06 • via Nuitee
K
Khusro • solo_traveller • bh
9
Pros:

A nice, clean, well maintained property with very polite and helpful staff. Everything was properly handled, available and exactly as described. Location is just amazing. Highly recommend it.

Cons:

The hotel is in a building and the building accomodates multiple properties. There's a single small lift/elevator which can hold only 2 people plus baggage. Sometimes it was not possible to use the lift instantly due to multiple guests in queue. The rooms were on the third floor, and due to knee problem a bit of a wait was required particularly in the morning.

2026-07-06 • via Nuitee
F
flores • solo_traveller • cl
10
Pros:

Check-in super rápido y personal muy amable

2026-07-05 • via Nuitee
A
Adelaxis • family_with_children • us
10
Pros:

Super good location and the staff really helpful and friendly

Cons:

Na

2026-07-04 • via Nuitee