Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Excellent location
Cons:
Small room size
Wi-Fi issues
Noise levels

Categories

Cleanliness
8.33
Most reviews mentioned clean rooms, but some pointed out issues with bathroom amenities.
Service
9.1
Guests frequently praised the staff as friendly and helpful.
Location
9.14
Location consistently rated as excellent due to proximity to attractions.
Room Quality
8.09
Rooms were noted as clean but some were small and issues with amenities were mentioned.
Amenities
8.62
The basic amenities were appreciated, but improvements to the pool area and Wi-Fi were suggested.
Value for Money
8.58
Several reviews highlighted good cost-benefit, especially for the services offered.
Food and Beverage
8.93
Breakfast received high marks for quality and variety.
Overall Experience
8.8
Overall satisfaction was high, with mentions of a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:13

Property Description

Luxurious Accommodations

The Heritage Hotel offers cozy rooms equipped with modern amenities like air conditioning, cable TV, and minibar. Some rooms even feature luxurious additions such as hot tubs and espresso machines, ensuring a comfortable stay for all guests.

Wellness and Relaxation

Guests can unwind in the hotel's heated indoor pool, whirlpool, sauna, and gym. For ultimate relaxation, a massage room with professional services is also available for booking, providing a tranquil escape from the bustling city.

Gourmet Dining Experience

Indulge in a delicious meal at the hotel's restaurant, where a breakfast buffet filled with a variety of high-quality products awaits. Whether starting the day off right or enjoying a leisurely dinner, guests are sure to savor the culinary delights offered at the Heritage Hotel.

To experience luxury, relaxation, and gourmet dining in the heart of São Paulo, book your stay at the Heritage Hotel today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

8.7
Based on 4520 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.93
Overall Experience: 8.8
M
Marcos • couple • br
7
Falta de isolamento acústico incomoda muito .
Pros:

Café da manhã , atendimento da equipe

Cons:

Não tem isolamento acústico , o som dos quartos vizinhos é muito alto .
Travesseiros e cama .

2026-09-19 • via Nuitee
C
Carlos • solo_traveller • py
10
Muy Bueno, pero no excelente
Pros:

El desayuno, excelente

Cons:

Me gustó pero faltó colocar una tv de más pulgadas, era muy pequeña. Y su mesita de luz necesita mejorar

2026-09-19 • via Nuitee
M
Marcela • solo_traveller • uy
9
Great location
Pros:

Breakfast was amazing. Wonderful shower.
Best is Nando the rescued dog at reception

Cons:

A little noisy but it is San Pablo

2026-09-19 • via Nuitee
F
Flávia Cristina • couple • br
9
Pros:

Do Nando, café da manhã e da pressão da água.

2026-09-18 • via Nuitee
J
Juscimar • couple • br
8
Bom custo benefício
Pros:

Localização

Cons:

Banheiro

2026-09-18 • via Nuitee
G
gustavo • extended_group • br
8
2026-09-18 • via Nuitee
M
Matheus • extended_group • br
10
2026-09-17 • via Nuitee
F
Flavia • couple • br
9
Hotel ótimo com
Pros:

Cama confortável, máquina de café no quarto, ótimo chuveiro. Café da manhã maravilhoso e localização excelente.

Cons:

A acústica do quarto era péssima. Meu apartamento era em frente ao elevador então ouvia muito barulho. E na última noite uns hóspedes no ape ao lado não paravam de gritar de madrugada. Precisamos bater na porta deles para reclamar

2026-09-17 • via Nuitee
T
Thiago • couple • br
10
2026-09-16 • via Nuitee
A
Antonia • extended_group • de
8
Pros:

Guter Ausgangspunkt für Besichtigungen im Stadtzentrum.

2026-09-16 • via Nuitee
S
Saba • couple • ie
7
Over rated fr what you get
Pros:

Location and some of the public areas were nice plus breakfast.

Cons:

Rough area. Arrived at 3am due to flight delay. Security went to get receptionist (took over 20 minutes and man didn’t speak any English). There was a scary dog barking at us and we were alone. Dodgy part of town with homeless wandering. Pool area had been occupied by large group of loud men. Didn’t feel comfortable using. Rooms small

2026-09-16 • via Nuitee
R
Roseanne • solo_traveller • br
9
Muito boa, café da manhã com várias opções e quarto limpo.
Pros:

Limpeza, conforto, decoração.

Cons:

Barulho nos corredores e no encanamento do banheiro

2026-09-16 • via Nuitee
A
Alex • extended_group • br
9
2026-09-15 • via Nuitee
A
Agata • extended_group • ch
8
2026-09-15 • via Nuitee
A
Amanda • couple • br
10
Pros:

Experiência excelente, recomendo! Funcionários atenciosos, chegamos meio dia e deixaram fazermos o check in e acessar o quarto já nesse horário, e no último dia deixamos as bagagens no hotel após o check out, até a noite (horário do voo), sem custo adicional. O quarto é bonito e limpo, com bom tamanho, banheiro ótimo, com produtos Loccitane, e a camareira organizou o quarto com cuidado todos os dias.

O café da manhã é excepcional, maravilhoso, além de um ambiente bonito, a comida era ótima, com destaque para diversos tipos de queijo (gorgonzola, brie, parmesão), presunto parma, croissant delicioso, favo de mel, açaí, e muitos doces (pão de mel, cookie, bolos, bomba de chocolate, etc) de ótima qualidade, além de café de máquina Starbucks. Além disso, o ambiente era super organizado, com funcionários simpáticos e prestativos, sempre limpando e repondo o buffet.

Possui piscina (com banheira de hidromassagem) e uma academia simples, porém esses não utilizei.

A localização é perfeita, fica a algumas quadras da Av. Paulista, sendo possível ir a pé, e com diversos restaurantes no entorno, com movimento dia e noite. Há um Carrefour Express 24h na Rua Augusta a poucas quadras.

Com certeza me hospedarei novamente.

Cons:

A internet poderia ser um pouco melhor.

2026-09-15 • via Nuitee
S
Salma • couple • us
10
Great location, comfortable stay
Pros:

Amazing location in Sao Paulo walking distance from the MASP and many vegan/vegetarian restaurants. Close to Avenida Paulista. Breakfast was wonderful and it was great to have a sauna at our disposal.

Cons:

No umbrellas available at the front desk, which was a shame since it rained heavily for days during my trip.

2026-09-15 • via Nuitee
K
KENIO • solo_traveller • br
9
Ótimo custo benefício
Pros:

Localização

Cons:

Obra no mesmo andar

2026-09-15 • via Nuitee
L
LEANDRO • solo_traveller • br
9
Muito bom
Pros:

Localização excelente. Café da manhã bom. Ótimo chuveiro. Check-in e checkout rápido e sem complicações

2026-09-15 • via Nuitee
M
Murilo • solo_traveller • br
8
Pros:

Localização, Nando o cachorro da portaria

Cons:

Wifi é muito ruim

2026-09-14 • via Nuitee
P
Peter • couple • ch
7
2026-09-14 • via Nuitee