Hotel Arcade

Hotels
8.6 (146 reviews)
Luzernerstrasse 31 , Sins , CH
+41 41 789 78 78

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and pleasant environment
Friendly staff
Good breakfast
Convenient location
Cons:
No electric kettle in room
Minibar missing

Categories

Cleanliness
9.15
Many reviews highlight the hotel as very clean.
Service
9.15
Multiple mentions of friendly and accommodating staff.
Location
8.65
Good location referenced in several reviews.
Room Quality
8.15
Overall room quality is considered pleasant but simple.
Amenities
8.15
Lacked some amenities like minibar and kettle.
Value for Money
8.15
Decent value based on reviews but some consider it on the upper edge.
Food and Beverage
8.65
Breakfast noted as rich and good quality.
Overall Experience
8.75
Overall positive experiences with recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:50

Property Description

Modern Infotainment Equipment

The new 3-star-superior Hotel Arcade, located next to the Sins train station, offers free Wi-Fi and rooms equipped with modern infotainment including flat-screen TVs. Films and music can be enjoyed on request, ensuring a pleasant stay with entertainment at your fingertips.

Rich Buffet Breakfast and Wine Bar

Start your day with a delicious buffet breakfast available every morning. In the evening, unwind at the inviting wine bar, perfect for socializing and relaxing after a day of activities in the beautiful Lake Zug area.

Convenient Amenities and Outdoor Activities

Enjoy 24-hour access to the fitness centre and the convenience of on-site underground parking. Explore the numerous outdoor activities around Lake Zug, from golf and winter sports to water sports, hiking, and biking.

Book your stay at Hotel Arcade now for a perfect blend of modern comfort and exciting adventures.

Important information:

The Swiss "Postcard" is accepted as a method of payment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.6
Based on 146 reviews
Cleanliness: 9.15
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
F
Frieda • couple • nl
8
Uitstekend hotel met vriendelijk personeel
Pros:

Moderne (invaliden)kamer met veel opbergruimte en uitstekend geschikt voor rolstoelgebruikers. Het personeel is heel aardig en hulpvaardig. Goed ontbijt. Er is geen restaurant (wel aan de overkant maar dat viel ons tegen) maar wel een Weinbar met lekkere snacks die de maag vullen.

Cons:

Vanaf de parkeerkelder moet je door twee keer door een deur met zware dranger, dat heel lastig met een rolstoel.
De stoelen en de zitbank zijn nogal diep, die zitten alleen lekker voor iemand met lange benen. Ik vond het bed aan de harde kant.
Er komen 's nachts wel heel veel treinen voorbij, dus ramen en luiken moeten potdicht.

2026-10-16 • via Nuitee
L
Luigi • solo_traveller • de
8
Pros:

I really appreciated the kindness of the staff at the restaurant during breakfast, as well as at the reception, both when I arrived in the evening and when I checked out with my family in the morning. They also resolved several issues with our booking and suggested great places to visit in Lucerne.

Cons:

What I didn't like was that during the check-in process, my wife and children weren't allowed to go to the room while I filled out the paperwork. They were very tired after spending many hours in the car, and even though it was explained to me that this is their policy, frankly, it was the only thing I didn't like.

2026-09-19 • via Nuitee
I
Inácio Nacelio • solo_traveller • nl
9
2026-09-12 • via Nuitee
C
christina • family_with_children • ch
9
2026-09-07 • via Nuitee
A
Anne • family_with_children • ch
8
2026-09-07 • via Nuitee
P
Paolo • family_with_children • it
10
Pros:

Dimensione della camera.

2026-09-05 • via Nuitee
A
Alessandro • family_with_children • it
10
Gentilezza e professionalità. Camere pulite e ottima colazione
Pros:

Innanzitutto la gentilezza e disponibilità dello staff, sia alla reception che alla sala colazioni, tutti molto disponibili, gentili e professionali. Camere moderne e pulitissime. Colazione ottima.

Cons:

Niente

2026-08-31 • via Nuitee
E
Eleanor • family_with_children • gb
8
Lovely stay. Clean comfortable. Staff lovely
Pros:

Clean

Cons:

Nothing

2026-08-31 • via Nuitee
M
Monika • couple • ch
10
Pros:

Gutes Frühstück
Nettes Personal
Gute Zimmer und Betten

2026-08-28 • via Nuitee
V
Vanessa • solo_traveller • ch
9
Super hôtel dans la région de Cham !
Pros:

La taille de la chambre était incroyable ainsi que la literie. Le personnel était très sympa.

Cons:

juste peut être pas de clim

2026-08-20 • via Nuitee
L
Luzia Maria • family_with_children • ch
8
2026-08-08 • via Nuitee
B
Benedikt • family_with_children • de
8
Pros:

Gute Auswahl beim Frühstück

2026-08-05 • via Nuitee
D
Dietmar • couple • ch
8
2026-07-24 • via Nuitee
C
Cathy • solo_traveller • ch
10
2026-07-06 • via Nuitee
U
Ursula • couple • ch
10
2026-07-04 • via Nuitee
R
Roxanne • couple • at
10
2026-07-01 • via Nuitee
U
Ulrike • solo_traveller • de
8
Cons:

Kein Kühlschrank auf dem Zimmer ( 36Grad)

2026-06-28 • via Nuitee
P
Peter • solo_traveller • ch
9
Great value hotel close to Sins station. My room was cool despite the heatwave and the staff very friendly.
Pros:

Excellent location. Staff very friendly. Room cool despite 30+ degrees of heat outside. Breakfast very nice.

Cons:

Nothing.

2026-06-23 • via Nuitee
T
Tanja • solo_traveller • ch
9
2026-06-21 • via Nuitee
T
Trkulja • solo_traveller • ch
10
2026-06-20 • via Nuitee