Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Comfort
Cons:
Staff unhelpfulness
Noise issues

Categories

Cleanliness
8.41
Most reviews mentioned cleanliness positively, but some complaints about the room led to a slight deduction.
Service
8.68
Overall positive sentiment although there were some mentions of unhelpful staff; still, many found the staff very friendly.
Location
9.02
Strongly highlighted as a positive aspect in multiple reviews; guests appreciated its central positioning.
Room Quality
8.47
Reviews generally praised the room comfort and amenities, with minimal complaints.
Amenities
8.5
Guests enjoyed the amenities, particularly the pool, but there were some service issues mentioned.
Value for Money
8.66
Many guests felt the hotel offered good value for the services and accommodations provided.
Food and Beverage
8.61
The restaurant received good feedback for its quality and prices despite some criticisms about service.
Overall Experience
8.48
General consensus indicates a positive experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:50

Property Description

Convenient Location
Located just minutes away from San Juan de Ulúa Museum and Plaza de las Armas, Hotel Baluarte offers easy access to Veracruz's top attractions.

Comfortable Accommodation
Relax in air-conditioned rooms with cable TV and enjoy the convenience of room service and a telephone at your disposal.

Great Facilities
Indulge in a buffet breakfast at the on-site restaurant, unwind at the bar, take a refreshing dip in the outdoor pool, and enjoy the convenience of free Wi-Fi and parking.

Experience the best of Veracruz at Hotel Baluarte. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Children over 12 years stay for $103.45 MXN when using existing beds

Please note that the Standard Room is for a maximum of 2 guests, including children.
Please note that the Double Room is for a maximum of 4 guests, including children.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VER

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 296 reviews
Cleanliness: 8.41
Service: 8.68
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.66
Food and Beverage: 8.61
Overall Experience: 8.48
A
Avila • family_with_children • mx
7
2026-06-18 • via Nuitee
T
Toledo • family_with_children • mx
10
Muy bien
Pros:

Muy bien

2026-06-16 • via Nuitee
B
Buendia • solo_traveller • mx
10
Pros:

Todo las instalaciones,ubicación ,alberca y muy limpio

Cons:

La recepcionista que me atendió el viernes 12 por la noche a nuestra llegada

2026-06-16 • via Nuitee
S
San • solo_traveller • mx
10
Excelente opción Hotel Baluarte
Pros:

Me gusto que todo estaba limpio y ordenado, la alberca muy limpia...

Cons:

Que no tuvieran WiFi..

2026-06-15 • via Nuitee
M
Meyling Dalise • family_with_children • mx
9
Excelente fin de semana largo
Pros:

Las habitaciones comodas y la vista al Baluarte, un Lujo. La comida bien y la atención y limpieza muy bien. La cercanica a al Malecón, a la Parroquia, etc. muy padre!!! El aire o clima!! al 100% porque yo no aguantaba el calor.

Cons:

Todo muy bien para nosotras

2026-06-15 • via Nuitee
C
Carlos Alberto • extended_group • mx
8
2026-06-08 • via Nuitee
I
Israel • solo_traveller • mx
10
Pros:

Excelente lugar, muy buena ubicación, los empleados muy atentos.
Obviamente el edificio ya tiene sus años pero no le falla nada.

2026-06-08 • via Nuitee
A
Ana Gabriela • solo_traveller • fi
10
Buen lugar para descansar.
Pros:

El hotel está muy bien ubicado, limpio y el personal muy amable y servicial. La habitación es de buen tamaño.

Cons:

La comida del restaurante está bastante desabrida.

2026-06-08 • via Nuitee
A
Aguirre L. • solo_traveller • mx
8
Céntrico
Pros:

Cerca del malecón

Cons:

Alberca muy bajita para mi adolescente y habitación un poco pequeña

2026-06-06 • via Nuitee
G
Green • solo_traveller • mx
9
2026-06-06 • via Nuitee
J
Jose • solo_traveller • fi
9
2026-05-30 • via Nuitee
H
Hector Javier • solo_traveller • mx
10
Pros:

Excelente Atención

2026-05-28 • via Nuitee
C
contreras reyes • solo_traveller • mx
10
2026-05-18 • via Nuitee
A
Alicia • solo_traveller • mx
8
Pros:

La ubicación

Cons:

No nos cambiaron los vasos

2026-05-14 • via Nuitee
J
José Luis • family_with_children • mx
10
Buenas ubicación
Pros:

La ubicación

2026-05-11 • via Nuitee
C
castro • solo_traveller • mx
9
Pros:

Tiene buena ubicación su estacionamiento muy amplio y sus amenidades

2026-05-08 • via Nuitee
J
Jose • solo_traveller • mx
10
Pros:

Todo

Cons:

Nada

2026-05-06 • via Nuitee
M
Meraz • solo_traveller • us
1
Cons:

Hotel doesn't respond to messages via the booking.com app

2026-05-04 • via Nuitee
J
Jose • solo_traveller • mx
9
Pros:

El ambiente

Cons:

Todo me gusto

2026-04-26 • via Nuitee
B
Baldo Luna • solo_traveller • mx
8
Pros:

Muy cómodo, la ubicación excelente

Cons:

Deberían de ser amables en recepción, la calidez da muy buena impresión. Llegamos de viaje cansados estresados lo último que queremos ver son caras serias, el señor que ayuda a subir maletas muy amable alegre

2026-04-26 • via Nuitee