Cedar Court Bradford

Nice hotel entrance and warm reception, then shown to a lovely dining area to be seated. Offered tea, coffee or soft drink of any choice. Afternoon tea came very well presented, fresh with plenty of choice. Was fortunate enough to have had a groupon voucher and was in the area but saying that what we had was the great time, food and staff wonderful and well worth a return visit.

A calming welcome with pleasant staff awaiting to assist. The hotel is newly refurbished and looks great. The rooms were clean and quirky and had everything that I needed throughout my stay. The onsite gym is really good with lots of equipment and the food was great.

Added to my favourites list when near Bradford/Leeds and big shoutout to Charlotte for a super efficient welcome and helpful service.

I arrived about 8.30 Saturday evening tired and hungry after a days travelling and attending a nearby event, bit of a slow check in as only one person on reception who was not exactly a mine of information, even seemed to assume I would magically know where to find my room. I enquired about food options and a hand was waved towards a large restaurant on the right which was completely empty and unlit apart from a small line of tables for two along one side, seeing my puzzlement he did add “or room service” which seemed far more attractive than sitting alone in the dark. However room service didn’t answer the phone so I had to return, the same person on reception handed me a menu (looked quite nice) but after waiting a while uncomfortably in an entirely empty room in the dark I decided to give food a miss as I had some biscuits in the car and didn’t want to drag the poor man off reception again to have to cook my evening meal, he did seem to be the only staff aside from a couple behind the bar who were busy sorting something though I did eventually manage to get a drink it didn’t seem to be a priority to serve anyone! After my drink I went to my car for a bottle of water(non provided in room) and the biscuits for my evening meal, also to check it was still there tbh! As I returned to the hotel a large rat ran across the entrance door in front of me, whilst I know everywhere has them this didn’t really add to the overall feeling of I want to stay here and I must admit I returned to my room and started looking for nearby Premier inns that might have availability at 10pm of a Saturday, had there been any with a reasonable review and/or price I would have left. The room itself was ok, bit shabby but clean, nice bathroom, and quieter than I had expected given the amount of vehicles coming and going so eventually I slept ok. Breakfast (which I had the foresight to pre book as it’s cheaper that way but I had to ask the previous evening no such info was just volunteered!) was also a bit odd, just me and an old chap wandering about looking for porridge in the same huge restaurant though at least this time in daylight. There was a member of staff doing breakfast check in though he left after I had done so, so maybe it was just the two of us booked in?…..it was buffet style and ok apart from the mushrooms(ugh) I would have liked a coffee but the machine didn’t seem to offer a simple americano and the only coffee sachets were decaf so tea it was. It was early I suppose 8-8.30 (I was keen to leave)but still seemed strange that nobody else was having breakfast, maybe they all headed over the road to the McDonald’s I discovered as I left, cheaper and probably nicer, same for the evening meal? Maybe I just caught the place on an ‘off’weekend….but I have no idea where all the good reviews come from. I expected at least Premier inn standard and dared hope from the pics and reviews I was going to have a bit of a treat. I will never go back.

The finger sandwiches were scant - very small and the bread was slightly dry and the fillings very boring and tasteless.

The scones were rock hard, and instead of serving clotted cream with them - or at the very least, double cream, they served them with Chantilly cream which is cream that has been sweetened. and should never be served with scones and jam, because it makes the whole thing far too sweet - and this cream was particularly sweet. It was just horrible having sweetened cream.

The cakes were awful. There was an unpleasant carrot cake, and a kind of cheesecake thing with jam in the middle that looked like it had gone off and it tasted like it was old and on the turn, and certainly didn’t taste fresh , so neither of us wanted to eat any of the cakes.

The service was non-existent. No one ever came to ask us if we would like more tea and the teapot ran out halfway through and it was a long walk to try and find anybody, because it’s such a big hotel. It was like being in the Marie Celeste, because we were the only customers there.

Regarding the scones, I found a waitress and asked her to go and see if there was any clotted cream or at least normal cream that they could whip up for us scones without any sugar in. She disappeared for 15 minutes and then came back to say that there was no cream in the Hotel kitchen which I found absolutely astonishing.We kept having to go and find invisible people, to ask anything.

This was a thoroughly poor experience and because it was on Groupon and we had spent our vouchers, then we were not entitled to any money back. I spoke to the manager when I got home and she did not offer a refund and she told me she would investigate and definitely get back to me in the same day or evening, and never did.

I notice that there are other good reviews and maybe we were just very unlucky on that day or maybe some people don’t expect much from a Groupon meal but I think that if you are a Groupon customer or not, the standard should always be high.

I had an excellent stay at this hotel. The room was spotless, the bed was incredibly comfortable, and the staff went out of their way to make everything feel effortless. Every detail from the smooth check‑in to the quality of the breakfast made the experience truly enjoyable. I would happily stay here again.

Excellent afternoon tea through Groupon. Food lovely and the hotel and staff fantastic. The young waitress Jjya (sorry not spelt or pronounced correctly) was exceptional. Well worth a visit and will definitely be back

My daughter booked afternoon tea part of mother's day present. Not been there for years what a beautiful hotel and dining room . The service was 1st class Jay our waitress was lovely and friendly the food was wonderful will definitely go again and would recommend to anyone a big 5 stars from us. Thank you.

First time I have been to run a course for my company.
I must say I am impressed.
Jackie our host is lovely, she walked in to the drink machine not working, 5 minutes later its fixed, talk about super service.
Nothing seems too much for her to sort out.
Jackie is what customer service should be, she is a credit to the Hotel.
Thank you Jackie.
Everyone that I have come into contact with has been nice
John.

Stay at Cedar Court regularly. Food is always really good. Special mention for Bismah who is always really helpful. Thank you

Great experience and good service from the colleagues in the cedar court hotel bradford, Iqrah, Dom & Bismah

Had an amazing couple of nights stay at the hotel with 2 great meals with excellent service from Iqra. Great service

Had my wedding on the 14th of February at Cedar Court Hotel Bradford. The staff were amazing helping set up and making sure the day went smoothly. Would also like to say a big thank you to jackie who helped with the chair designs the day before the wedding. If it wasnt for you i would still be stressed out. And also would like to thank farzana for making the day go perfect and for checking to see if everything was ok and if i needed anything. Also would like to say a massive thanks to chloe the wedding manager for helping pull the wedding of and making it perfect for me.

I had a very enjoyable dinner at Stanley.
The meat was excellent, and the wine recommendation perfectly matched my taste. Overall, the food quality was great compliments to the kitchen team.

The only small note I would mention is that the potatoes were a bit too hard for my preference; I would have enjoyed them more if they were softer.

I would especially like to thank Bismal for her warm, friendly, and attentive service. Her positive attitude truly enhanced the entire dining experience.

I did encounter a minor issue regarding payment, as only card payments were accepted. However, the situation was handled quickly and professionally by a tall, well-dressed gentleman who kindly resolved the matter. I really appreciated his help.

As a suggestion, it might be helpful to display a visible notice informing guests that only card payments are accepted, to avoid any confusion for first-time diners.

Overall, a wonderful experience with excellent food and genuinely kind staff. Thank you.

Qais and Bismah were absolutely brilliant. They were welcoming, attentive, and genuinely cared about making the experience great. Their service was friendly without being overbearing, and they handled everything smoothly and professionally. They really made our visit memorable, huge credit to them. I will definitely visit regularly

Lovely room, very clean & good value for money! The staff are amazing, Iqrah is so friendly and helpful. Great hotel all round!

Lovely and peaceful hotel, amazing service from Iqrah loved the dinner especially the Salmon. All staff were accommodating.

We had a truly lovely afternoon tea at Cedar Court to celebrate a colleague’s and a dear friends birthday, and it couldn’t have been more perfect. The food was delicious, beautifully presented, and the atmosphere was so relaxing. A very special mention goes to Iqrah, whose customer service was outstanding. She was warm, attentive, and genuinely caring, which made our experience feel extra special. Thank you, Iqrah, for going above and beyond – you were amazing and made the celebration memorable. We will definitely be returning.

Stayed for business. Great service at the bar, I went for food in the restaurant and it was fantastic food. Bismah was very attentive and looked after me. I will come again.

Staff are fantastic, helpful, always polite food is good and service is great. Breakfast is good and had two evening meals and the waitress Bismah was really helpful and friendly. Thankyou Bismal

Very nice stay at the Cedar Court Hotel. Attentive and lovely service in the restaurant, the food was very good and staff excellent.