The Suites Hotel at Waterfront Plaza

Hotels
7.1 (1190 reviews)
325 Lake Avenue South , Duluth , us
+1 218-727-4663

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Affordable price
Welcoming staff
Kitchenette
Cons:
Dirty rooms
Delayed check-in
Strange room layouts

Categories

Cleanliness
5.6
Multiple instances of dirty rooms and delayed cleanings reported.
Service
7.6
Staff were described as welcoming and helpful, but had issues with delays.
Location
8.6
Great location near attractions and convenience noted in multiple reviews.
Room Quality
6.6
Issues with room cleanliness and layout, some rooms were windowless.
Amenities
7.6
Amenities like the kitchenette and jacuzzi suite were appreciated; parking was noted as a concern.
Value for Money
7.1
Affordable pricing noted, but impacted by cleanliness issues.
Food and Beverage
6.6
Breakfast items were limited and sometimes depleted; overall breakfast experience mixed.
Overall Experience
7.1
Mixed overall experiences with location, but significant issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:37

Property Description

Luxurious Amenities

Experience a stay of comfort and convenience at The Suites Hotel at Waterfront Plaza. Indulge in our heated indoor pool, complimentary hot breakfast, and free WiFi.

Elegant Suites

Each suite is thoughtfully designed with a flat-screen HDTV, kitchenette, and some with a private fireplace and spa bath. Relax in style and luxury during your stay in Duluth.

Leisure and Business Facilities

Stay active in the fitness centre, unwind in the hot tub, or utilize our meeting rooms and business center. With a games room for entertainment, we cater to all your needs.

To experience the perfect blend of relaxation and sophistication, book your stay at The Suites Hotel at Waterfront Plaza today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DLH

Location

Guest Reviews

7.1
Based on 1190 reviews
Cleanliness: 5.6
Service: 7.6
Location: 8.6
Room Quality: 6.6
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 7.1
W
William • couple • ca
8
Pros:

Location

Cons:

N/a

2026-08-26 • via Nuitee
S
Sandi H • couple • us
9
We had an very nice stay.
Pros:

We have always loved the location of the hotel. We also enjoy the many dining options and the location the the Canal Park Bridge.

Cons:

When I booked the room, I know that I had booked a room with the westward window. My husband and I love watching and hearing the charter boats come in. So I was very disappointed that we had been given an interior room. Our room was clean and prepped nicely for our stay.

2026-08-20 • via Nuitee
D
Dave • couple • us
7
2026-08-13 • via Nuitee
Y
Youngs • solo_traveller • us
8
Pros:

The history of building and location.

Cons:

Pool was freezing cold. Pool swimming lasted 5 -6 minutes!

2026-08-11 • via Nuitee
H
Hannah • family_with_children • us
2
It was not enjoyable or good.
Pros:

How unique it was.

Cons:

The pool was broke, our room had no ac, a weird guy was talking to anyone about the bible in the lobby.

2026-08-11 • via Nuitee
S
Seth • solo_traveller • us
9
Pros:

The people at the front desk in the morning were awesome and very kind especially the as I was told new employee Kaitlyn I thing the name was

Cons:

The ice machine was not working very good for some of the time I was there

2026-08-10 • via Nuitee
M
Marcela • family_with_children • us
9
Pros:

Close to the lake but do not have enough parking

2026-08-06 • via Nuitee
J
Jamie • couple • us
10
2026-08-04 • via Nuitee
S
Sally • couple • us
3
Have stayed there many times but will not come back
Pros:

Location

Cons:

Outlets in room did not all work, WiFi was awful, bugs in the bathroom, remote for TV did not work.

2026-08-03 • via Nuitee
A
Alexander • couple • us
6
2026-08-02 • via Nuitee
U
U5433MKryanl • Family
10
Great hotel downtown
Pros:

Hotel was very nice and spacious. We didn't have outside room but had full size fridge, stove, and microwave. Two rooms, both spacious. It was right downtown and close to everything. Pricing was better than the hotels right on the water.

2026-07-27 • via Tripadvisor
T
Tonya • couple • us
8
2026-07-25 • via Nuitee
M
Marina • couple • us
8
Like this. You should stay
Pros:

Location. Staff. Bedroom

Cons:

Breakfast needs to be improved.

2026-07-25 • via Nuitee
F
Frederick • family_with_children • us
8
Pros:

Location

Cons:

The hot tub was not working and we were not informed of this

2026-07-18 • via Nuitee
E
Excursion594989 • Friends getaway
2
DO NOT STAY HERE
Pros:

CHeck in 4 pm?? 5pm? Tried again 630 pm… tried 730 pm and could not say when room would be ready. We found another hotel.
Severely understaffed, Breakfast was reported as horrible from friends who waited it out for a room.
ĎO NOT STAY HERE!!

2026-07-17 • via Tripadvisor
M
Mike • couple • us
2
The worst hotel I have ever experienced.
Pros:

Location only

Cons:

Hot tub was broken. Air conditioning was inadequate. Gaps in windows letting hot air and bugs into room. No blackout curtains so 5 AM sunrise beamed into room. Staff was unresponsive and so was manager.

2026-07-15 • via Nuitee
V
Vanvalkenburg • couple • us
1
2026-07-13 • via Nuitee
K
Kimlinger • family_with_children • us
10
2026-07-09 • via Nuitee
M
Michelle • couple • us
9
2026-07-07 • via Nuitee
D
David • solo_traveller • us
8
2026-07-07 • via Nuitee