Total Hotel

Hotels
7.1 (3819 reviews)
Rua João Teodoro, 1200 , Sao Paulo , br
+55 11 4373-7000

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location for shopping
Good breakfast offerings
Cons:
Cleanliness issues
Inadequate room quality and service problems

Categories

Cleanliness
6.56
Several comments noted issues with cleanliness, including dirty rooms.
Service
7.53
Mixed reviews on service; some positive mentions but also negative experiences with staff.
Location
8.57
Many guests praised the location for shopping convenience.
Room Quality
6.02
Comments indicated that rooms were small and uncomfortable with issues reported.
Amenities
6.05
Lack of basic amenities hindered the guest experience, such as insufficient functional elevators.
Value for Money
7.01
The pricing was considered high compared to the quality offered.
Food and Beverage
8.06
Positive remarks about breakfast offerings, although some guests desired more amenities.
Overall Experience
7.03
General satisfaction, though issues experienced lowered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:30

Property Description

Modern Rooms with Amenities
Total Hotel offers modern rooms with flat-screen TVs, private bathrooms, and complimentary toiletries. Enjoy a comfortable stay with all the necessary amenities provided for your convenience.

On-Site Restaurant and Shops
Indulge in delicious meals at the on-site restaurant and explore nearby shops for a memorable shopping experience. Experience convenience and variety right at your doorstep.

Convenient Location
Located near Sao Paulo Municipal Market and Pinacoteca, Total Hotel provides easy access to popular attractions. With free WiFi and optional private parking, your stay is sure to be stress-free and enjoyable.

Book your stay at Total Hotel now to experience comfort and convenience in the heart of Sao Paulo.

Important information:

Please note that early check-in is available upon availability at a surcharge. Please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 57 per day.

Location

Guest Reviews

7.1
Based on 3819 reviews
Cleanliness: 6.56
Service: 7.53
Location: 8.57
Room Quality: 6.02
Amenities: 6.05
Value for Money: 7.01
Food and Beverage: 8.06
Overall Experience: 7.03
P
Plinio • solo_traveller • br
6
2026-07-26 • via Nuitee
A
Ana Paula • couple • br
7
Boa
Pros:

Acomodação muito boa , localização perfeita , café da manhã muito bom também !

Cons:

Só da demora em arrumas os elevadores principalmente no dia que a gente mais precisa que é na segunda feira . Veio funciona perfeitamente ja na quarta

2026-07-25 • via Nuitee
C
Claudia • couple • br
3
Um caos
Pros:

Quarto sujo barulhento,ar condicionado quebrado

Cons:

Quarto sujo,barulhento,ar condicionado quebrado

2026-07-25 • via Nuitee
D
Dalzotto • solo_traveller • br
9
2026-07-24 • via Nuitee
J
janaina • solo_traveller • br
9
2026-07-24 • via Nuitee
E
Elton Carlos • solo_traveller • br
8
Pros:

É muito bem localizado e super perto de tudo.

2026-07-24 • via Nuitee
D
Delgado • solo_traveller • br
9
Pros:

Café da manhã excelente e as acomodações boas
Local privilegiado para quem vai as compras no Brás

Cons:

elevadores muita demora e tem certos horários que se espera até 10 minutos um elevador
E o valor que tá acima da média do mercado

2026-07-23 • via Nuitee
J
Jardete • couple • br
5
Elevador muito cheio
Pros:

Café da manhã

Cons:

Elevador ruim

2026-07-23 • via Nuitee
L
lsabka • solo_traveller • br
7
Pros:

Localização e segurança no estacionamento. Funcionários atenciosos.

Cons:

Limpeza a desejar. Apareceram baratas no quarto. Cartão com problema nos elevadores é recorrente.

2026-07-23 • via Nuitee
V
Valmir Da Silva Borges • extended_group • br
10
2026-07-23 • via Nuitee
M
MARCIA • family_with_children • br
1
NUNCA FIQUEI NO HOTEL TÃO RUIM E DESCONFORTAVEL,
Pros:

SOMENTE DA LOCALIZAÇÃO

Cons:

OS ELEVADORES NÃO FUNCIONAVAM, O AR CONDICIONADO ESTAVA QUEBRADO E COLADO COM FITA CREPE, AS LUMINARIAS ESTAVAM QUEBRADAS, FIOS EXPOSTOS NA CABECEIRA DA CAMA, NÃO OFERECEM WIFI, VAZAMENTO DE AGUA NO BANHEIRO, OS FUNCIONARIOS SÃO DESPEPARADOS PARA FUNÇÃO QUE ESTÃO

2026-07-23 • via Nuitee
V
Valmir Da Silva Borges • solo_traveller • br
10
Ótima como sempre
Pros:

De tudo

Cons:

Gostei de tudo

2026-07-23 • via Nuitee
F
Fernanda • solo_traveller • br
10
2026-07-23 • via Nuitee
J
Jéssica • couple • br
10
2026-07-23 • via Nuitee
G
Gisane • solo_traveller • br
10
Pros:

Atendimento na recepção nota 10,pessoal da limpeza prestativo e simpática, localização fantástica, café da manhã muito bom.

Cons:

A questão do elevador, durante o período que eu fiquei,por várias vezes somente um funcionando,o que dificultava um pouco.

2026-07-22 • via Nuitee
I
Ismail • couple • br
1
Uma merda. Deveria sair do booking
Pros:

Segunda vez que fico neste hotel … elevadores não funciona quando não fica preso dentro do elevador à espera é de 20 a 30 minutos ….. de verdade uma merda

Cons:

Segunda vez que fico neste hotel … elevadores não funciona quando não fica preso dentro do elevador à espera é de 20 a 30 minutos ….. de verdade uma merda

2026-07-22 • via Nuitee
I
Islanda • solo_traveller • br
9
2026-07-22 • via Nuitee
J
Jakeline • solo_traveller • br
10
2026-07-22 • via Nuitee
A
Aline • solo_traveller • br
9
2026-07-22 • via Nuitee
O
OCTO • solo_traveller • br
10
2026-07-21 • via Nuitee