Total Hotel

Hotels
7.1 (3950 reviews)
Rua João Teodoro, 1200 , Sao Paulo , BR
+55 11 4373-7000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location for shopping
Good breakfast offerings
Cons:
Cleanliness issues
Inadequate room quality and service problems

Categories

Cleanliness
6.56
Several comments noted issues with cleanliness, including dirty rooms.
Service
7.53
Mixed reviews on service; some positive mentions but also negative experiences with staff.
Location
8.57
Many guests praised the location for shopping convenience.
Room Quality
6.02
Comments indicated that rooms were small and uncomfortable with issues reported.
Amenities
6.05
Lack of basic amenities hindered the guest experience, such as insufficient functional elevators.
Value for Money
7.01
The pricing was considered high compared to the quality offered.
Food and Beverage
8.06
Positive remarks about breakfast offerings, although some guests desired more amenities.
Overall Experience
7.03
General satisfaction, though issues experienced lowered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:30

Property Description

Modern Rooms with Amenities
Total Hotel offers modern rooms with flat-screen TVs, private bathrooms, and complimentary toiletries. Enjoy a comfortable stay with all the necessary amenities provided for your convenience.

On-Site Restaurant and Shops
Indulge in delicious meals at the on-site restaurant and explore nearby shops for a memorable shopping experience. Experience convenience and variety right at your doorstep.

Convenient Location
Located near Sao Paulo Municipal Market and Pinacoteca, Total Hotel provides easy access to popular attractions. With free WiFi and optional private parking, your stay is sure to be stress-free and enjoyable.

Book your stay at Total Hotel now to experience comfort and convenience in the heart of Sao Paulo.

Important information:

Please note that early check-in is available upon availability at a surcharge. Please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAO

Location

Guest Reviews

7.1
Based on 3950 reviews
Cleanliness: 6.56
Service: 7.53
Location: 8.57
Room Quality: 6.02
Amenities: 6.05
Value for Money: 7.01
Food and Beverage: 8.06
Overall Experience: 7.03
M
Marcia Helena • extended_group • br
7
Necessária
Pros:

Localização

Cons:

Elevadores

2026-09-19 • via Nuitee
J
Josefo • couple • br
5
Liguei pra recepção e nem bola deram
Cons:

Fiquei no 14 andar após chegar de uma viagem de 14horas pra descansar e resolveram fazer uma reforma ou manutenção em outro apto ao lado impossibilitando um descanso justo pelo valor cobrado

2026-09-19 • via Nuitee
M
Marcia Helena • extended_group • br
7
2026-09-19 • via Nuitee
C
Carlos • couple • br
9
.
Pros:

.

Cons:

Do valor cobrado pelo chekin antecipado

2026-09-18 • via Nuitee
A
Andreia • extended_group • br
10
2026-09-18 • via Nuitee
W
waldinei • solo_traveller • br
10
2026-09-18 • via Nuitee
M
Marilza • couple • br
10
2026-09-17 • via Nuitee
A
Adriana • couple • br
8
Cons:

Do elevador muito demorado

2026-09-16 • via Nuitee
L
Luciana • couple • br
8
Prática
Pros:

Localização

Cons:

Conforto

2026-09-16 • via Nuitee
S
Susane • family_with_children • br
9
Muito boa
Pros:

A localização é perfeita para quem vai fazer compras no Brás ou negócios ao redor

Cons:

O elevador podia ter mais manutenção.
Mas reforço: NÃO TIVE PROBLEMAS!
Só fiquei receosa que as vezes ele fazia um barulho de raspagem ao fechar as portas

2026-09-15 • via Nuitee
G
Gleica • solo_traveller • br
8
2026-09-14 • via Nuitee
M
Marcos Acassio • solo_traveller • br
10
2026-09-13 • via Nuitee
G
Gabriel • family_with_children • br
8
2026-09-13 • via Nuitee
M
Marcos Acassio • solo_traveller • br
10
2026-09-13 • via Nuitee
A
Adriana • family_with_children • br
1
Cons:

A recepção tem um péssimo atendimento! Falta muita empatia e educação!

2026-09-11 • via Nuitee
R
Rosiane • solo_traveller • br
10
2026-09-11 • via Nuitee
R
Raimundo • extended_group • br
10
2026-09-10 • via Nuitee
H
Henry • family_with_children • br
7
Cons:

Café da manhã não incluso na hospedagem. Tem que pagar a parte.

2026-09-10 • via Nuitee
P
Paola Milene • extended_group • br
8
2026-09-09 • via Nuitee
R
Rosangela • couple • br
8
Só tem boa localização mais o resto deixa a deseja
Pros:

Nada

Cons:

Tudo

2026-09-09 • via Nuitee