Trinity Waters Boutique Beachfront

At first I didn't realise that the remote opened a roller door that led to a car port and the lift. There needs to be better details about this even something on the remote to tell you which button to open what.
Also site says soundproof rooms by all means they were NOT sound proof. We could hear chairs being moved around and what ever else happening from room above and beside us. The noise from the street was loud. There was someone using a blower at 8am in the morning which was very annoying. Pipes in walls making noise. All in all just very noisy all around.

Floors were awash when we arrived. Still very dirty once we opened doorstoallow them to dry. The mop and bucket the cleaner was using were not up to the job.
Shower screen in ensuite needs replacing, not adequate. Hole in the ceiling in ensuite.

Very happy

It was a bit confusing on how to get to the actual room from reception. I didn't know beforehand that it was two separate locations and it confused me as I wasn't expecting it. Perhaps let people know that before hand and it wouldnt be a surprise when it happens. Other than that there were no issues.

Die Wetterlage hat uns einen Cyclone beschert, mit starken Niederschlägen. Leider konnten wir nicht viel unternehmen, da es die Wetterverhältnisse nicht zuließen. Um an unser nächstes Ziel zu gelangen mussten wir eine längere Fahrt in Kauf nehmen, um den Fluten zu entkommen.

Stayed for a week, few little things to know. Bring your own pool towels and an extra blanket if you like extra bedding.

Floor was covered in sand and grit. I had to sweep as soon as I got in and it was like it hadn’t been swept in a very long time. Then as I was leaving today, I stripped the bed and there was a luggage sticker on the sheet which was from a different guest. So after staying a week, I have my doubts now that the sheets were clean which is disgusting.

All good

The first apartment we were given, the main bedroom air conditioning was leaking and when we walked in, most of the bedroom floor was covered in water. There was a dead large cockroach on the ensuite floor and the air conditioner in the second bedroom was broken. We had to walk back to the other building, a bit further up the road, and try the two emergency contact numbers, as the office closed at 12 noon. The manager on duty came across to the office and when we explained what was wrong, he got some keys and walked back to the apartment block with us. He took one look at the floor and broken air conditioner and agreed we could not stay in the apartment. Luckily there was an available apartment one floor up and he immediately took us to the new apartment, checked to make sure it was clean and everything was working and gave us the keys. We then had to go back to the first apartment, get all our luggage and take it to the new apartment. By this time, it had been almost an hour since we first checked in.
We feel that if the first apartment had been checked before we arrived, they would've noticed the flooding, and could've organised a different apartment for us, before we were due to check in.

The communication was very poor, there was no instructions to say that I would need to collect keys and check in off site off at another building. The facilities were dirty, mould on the shower, dust throughout on windows, curtains and surfaces throughout the building. Many things were out of service, the bbq, the pool lights, garage doors, the front gate, lifts were dodgy. Really disappointing as it was for my wedding and I didn’t need the stress of it all. The residents however were lovely and helped us out.

Poor conditions

BBQ was broken and the pool area and outside areas need some love.

Tight park on the end for our cruiser