Abba Jazz Hotel Vitoria

Hotels
7.3 (1547 reviews)
Florida, 7 , Vitoria-Gasteiz , ES

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central, convenient location
Friendly and helpful staff (several mentions)
Some clean rooms / renovated bathrooms
Parking available (close / underground)
Comfortable beds mentioned by some guests
Cons:
Small, cramped rooms frequently reported
Old / poorly maintained facilities (moquette, paint, TV, leaks)
Perceived poor value for money (price too high)
Cleanliness inconsistent (dirty carpets, irregular cleaning)
Noise / AC issues and limited electrical outlets
Breakfast sometimes sparse

Categories

Cleanliness
6
Mixed to negative comments: multiple reviews note dirty/old moquette, irregular cleaning and some poor bathroom maintenance; a few guests did mention rooms being clean, but overall cleanliness is below average.
Service
8.8
Generally positive: staff repeatedly described as friendly and helpful (Vicky mentioned by name), reception made efforts to assist guests despite other issues.
Location
9.2
Consistently praised: many reviewers highlight the central, very convenient location and proximity to the city center and train station.
Room Quality
6.2
Multiple complaints about very small rooms, outdated installations, hard mattresses, poor lighting and maintenance problems (doors/TV/bath access); a few mentions of renovated bathrooms or comfortable beds do mitigate slightly.
Amenities
6.6
Mixed: parking available (but often extra), limited plugs, outdated TV/fixtures and lack of bedside lighting reported; some positive notes about en-suite bathrooms and underground parking for motorcycles.
Value for Money
5.5
Frequently criticized: several guests say the price does not match the offering, calling the hotel overpriced for condition and services received.
Food and Beverage
7.4
Mixed but generally acceptable: some guests praised a good/varied breakfast, others found the breakfast sparse relative to price; overall around average to slightly above.
Overall Experience
8.7
Overall impression benefits from excellent location and friendly staff despite shortcomings in room size, maintenance and value; many guests still recommend based on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:11

Property Description

Central Location and Modern Comforts
Located in the heart of Vitoria-Gasteiz, Abba Jazz Hotel Vitoria offers a convenient stay near key attractions like the Cathedral and Florida Park. The rooms are elegantly furnished with modern amenities including air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for guests.

Exceptional Services and Facilities
Enjoy the convenience of a 24-hour reception with friendly staff ready to assist with any queries or travel tips. Start your day right with a delicious buffet breakfast served at the hotel. Additionally, free Wi-Fi throughout the property keeps you connected during your stay.

Easy Access to Transportation and Parking
With proximity to Plaza de la Virgen Blanca and Vitoria Train Station just a short walk away, exploring the city is a breeze. For guests arriving by car, parking is available nearby for added convenience. Experience a seamless blend of comfort and convenience at Abba Jazz Hotel Vitoria.

Important information:

American Express is not accepted as a method of payment.

Only dogs up to 20kg are allowed and the supplement per night is 30€. Thank you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIT

Location

Guest Reviews

7.3
Based on 1547 reviews
Cleanliness: 6
Service: 8.8
Location: 9.2
Room Quality: 6.2
Amenities: 6.6
Value for Money: 5.5
Food and Beverage: 7.4
Overall Experience: 8.7
S
Susan Rowan • couple • gb
9
I have been before !
Pros:

Location, staff, shower, easy to get to and find car park.

Cons:

-

2026-09-18 • via Nuitee
A
Alvaro • couple • es
8
2026-09-18 • via Nuitee
A
ADRIAN • family_with_children • ro
8
2026-09-16 • via Nuitee
M
maria jose • solo_traveller • es
7
Pros:

La situación, y la amabilidad en recepción ,

Cons:

No hay nada reseñable

2026-09-15 • via Nuitee
J
Jesús • couple • es
7
Buena ubicación, buena limpieza, pero camadas muy incomodas.
Pros:

El desayuno genial, aunque el comedor era muy pequeño, el desayuno estaba genial, no faltaba de nada. En cuanto a la ubicación, sin estar es todo el centro, estaba muy cerquita, a 5 minutos andando de lo que queríamos visitar.

Cons:

La habitación era enana, cabía la cama a duras penas, además el colchon era mas duro que dormir en el suelo, y para colmo no tenían almohadas de más. El acceso al parking tampoco era muy bueno, tenían que estar pendientes desde recepción para abrir y cerrarte la puerta del garaje, cosa que nos costó cuando una de las veces la persona de recepcion se había ausentado y tardamos bastante en que nos abriese.

2026-09-15 • via Nuitee
R
ROCIO • couple • es
7
Pros:

La ubicación es muy buena pero el hotel está bastante viejo, necesita mantenimiento.

2026-09-14 • via Nuitee
M
Maria del Pilar • extended_group • es
7
Buena ubicación
Pros:

La ubicación si viajas en tren.

Cons:

El desayuno escaso y poco sitio

2026-09-14 • via Nuitee
P
Paul • solo_traveller • nl
8
Slechte beoordeling
Pros:

De locatie

Cons:

De kamer (206). Klein. Gedateerd. Badkamer aan vervanging toe. Bad ideaal voor mensen tot 1.50m. Geen stop, dus er kon alleen gedoucht worden. Het stopcontact in de badkamer was het enige stopcontact dat werkte. TV had geen ontvangst. Afgetrapt schilderwerk.

2026-09-13 • via Nuitee
P
Pepa • solo_traveller • es
7
Pros:

Ubicación

Cons:

Le falta mantenimiento

2026-09-13 • via Nuitee
O
Oriol • solo_traveller • es
7
Pros:

El personal i la ubicació

Cons:

Es un establiment que necessita una reforma.
L'Internet força malament.

2026-09-12 • via Nuitee
F
Francisco • solo_traveller • es
8
Pros:

Lo cómoda de la habitación

Cons:

No me gustó que no funcionará la TV y deberían de actualizar un poco la ducha

2026-09-11 • via Nuitee
L
Luis • couple • es
10
Pros:

Situación, párking privado en frente, habitación muy cómoda

Cons:

Nada

2026-09-11 • via Nuitee
D
Daniel • solo_traveller • fr
8
Pros:

Gentillesse de l’acceuil
Parking tout proche

Cons:

Rien

2026-09-10 • via Nuitee
F
Florence • solo_traveller • fr
10
Pros:

Hotel tres agréable, bien situé, près du centre de la vieille ville et des restaurants.

2026-09-10 • via Nuitee
A
Andrea • extended_group • it
9
2026-09-09 • via Nuitee
D
David • solo_traveller • gb
8
2026-09-09 • via Nuitee
A
Ainhoa • solo_traveller • es
3
2026-09-08 • via Nuitee
M
Maria Sonsoles • couple • es
7
2026-09-07 • via Nuitee
V
Victor Manuel • solo_traveller • es
7
Hotel céntrico. Mejorable
Pros:

La situación en la ciudad, muy céntrico.

Cons:

Habitación muy justa. El hotel necesita una reforma. Algún detalle negativo de limpieza.

2026-09-06 • via Nuitee
R
RAQUEL • couple • es
8
Muy buena ubicación.
Pros:

Muy bien ubicado, en pleno centro de Vitoria. No se escucha nada de ruido por las noches.
Cama muy cómoda.
Toallas muy gustosas.
Facilitan gel de ducha y champo.

Cons:

Algo anticuado.
Baño excesivamente pequeño.

2026-09-06 • via Nuitee