Hotel Universo Guadalajara

Hotels
•
Independent
8 (1170 reviews)
Lopez Cotilla No, 161, Centro, Guadalajara, JAL, 44100 , Guadalajara , MX
+52 33 3613 2815

listing image 1
Show all photos

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Tours/ticket assistance
Free self parking

Review Highlights

Pros:
Buena ubicación
Atención del personal
Cons:
Limpieza deficiente
Calidad de la comida

Categories

Cleanliness
6.46
Multiple reviews highlighted issues with cleanliness, including dirty sheets and an unclean bathroom.
Service
8.93
Customer service was frequently praised, indicating a positive sentiment.
Location
9.47
Numerous reviews emphasized the perfect location of the hotel, making it a strong point.
Room Quality
7.42
Comments about uncomfortable beds and issues with the bathrooms impacted the score.
Amenities
7.95
Some amenities were satisfactory, but there were significant complaints about maintenance.
Value for Money
8.41
General sentiment appears to align with expectations for the price point.
Food and Beverage
6.96
The food quality received mixed reviews, with some mentioning poor aspects.
Overall Experience
8.43
Overall experience aligns well with the positive aspects of service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:38

Property Description

Immerse yourself in the vibrant heart of Guadalajara at Hotel Universo, where comfort meets convenience.

Limitless Connectivity
Stay connected with complimentary wireless internet throughout your stay, ensuring you're never far from what matters most.

Exquisite Dining Experience
Savor the flavors of Mexico at Galaxia, our on-site restaurant, or take advantage of convenient room service, perfect for a quiet evening in after exploring the city.

Unmatched Accessibility
With close proximity to cultural landmarks like Guadalajara Cathedral and Templo de San Agustin, experience the local charm just a short walk away, while enjoying ample amenities including a 24-hour front desk and complimentary self-parking.

Book your unforgettable stay at Hotel Universo today and create lasting memories in Guadalajara!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 1170 reviews
Cleanliness: 6.46
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 8.43
P
Pablo Arturo • solo_traveller • mx
8
Cons:

El wifi muy malo pocas veces pudimos conectarnos ,de ahí todo bien

2026-08-07 • via Nuitee
M
morales • solo_traveller • mx
9
Pros:

Todos muy amables

2026-08-06 • via Nuitee
A
Alcocer • solo_traveller • mx
10
Pros:

Personal amable y ubicación

2026-08-04 • via Nuitee
F
Fierros • couple • mx
9
2026-08-04 • via Nuitee
R
Rangel Peña • couple • mx
1
2026-08-02 • via Nuitee
M
Miguel • solo_traveller • mx
8
2026-08-02 • via Nuitee
J
José Luis Martínez • solo_traveller • mx
10
Pros:

El personal muy amable y atentos a todo

2026-07-24 • via Nuitee
E
Elvis Ulises • solo_traveller • us
3
Cons:

Cockroaches

2026-07-23 • via Nuitee
K
Klein • solo_traveller • il
8
2026-07-23 • via Nuitee
R
Rodríguez • solo_traveller • mx
10
Mejores vacaciones
Pros:

Todo estuvo exelente

Cons:

No hubo nada que no me gustara

2026-07-20 • via Nuitee
G
Gonzalez Borrego • solo_traveller • mx
7
El baño no me gusto para nada
Pros:

La ubicación y la cercanía de los lugares a los que vamos

Cons:

El baño!!!! Para nada me gustó y la habitación se sentía como vieja/antigua

2026-07-19 • via Nuitee
I
Ilya • family_with_children • ru
9
Pros:

Останавливался с семьей в данном отеле на пару ночей. Искал жильё специально неподалёку от фан-зоны. Расположение хорошее. Номер достаточно просторный. Балкона нет. Основные достопримечательности в пешей доступности. Для недолгого проживания и ночлега хороший вариант

2026-07-14 • via Nuitee
M
MIGUEL • couple • co
7
2026-07-13 • via Nuitee
G
Gerardo • family_with_children • mx
5
Decepcionado a las veces anteriores que nos hospedamos en ese hotel
Cons:

Evita malos olores en los baños y revisar la operación de las luces, así como las llaves de la regadera revisarlas, gotea la de agua caliente a la de agua fría y al momento de cerrar está caliente la llave

2026-07-10 • via Nuitee
C
Carlos Eduardo • solo_traveller • mx
5
Buena ubicación
Pros:

La ubicación, muy céntrico caminando de la plaza principal y el mercado.

Cons:

Las instalaciones muy muy viejas

2026-07-08 • via Nuitee
A
Andres • family_with_children • us
3
Malas
Pros:

La ubicación

Cons:

Muy viejo
Y me mandaron a una habitación donde estaba personas, tuve que volver a la recepción para volver a pedir otra habitación

2026-07-08 • via Nuitee
A
Andres • couple • co
3
2026-07-07 • via Nuitee
K
Karen Viviana • family_with_children • co
10
Excelente
Pros:

Muy limpio, muy central

2026-07-05 • via Nuitee
D
Danny2112cr • extended_group • cr
6
Bonito por fuera , limitado por dentro …
Pros:

La ubicación es muy práctica , cerca del centro , algunos Bares y plazas .

Cons:

El aire acondicionado hacía un ruido horrible , no se podía dormir , o era ruido con aire o calor sin el , estaban pintando y olía feo , el televisor tenía una mancha negra alrededor .

2026-07-02 • via Nuitee
L
Leandro • solo_traveller • us
6
Pros:

Comfortable bed
Location

Cons:

Bathroom
Noisy room for the strret and inside because the room door has 4 big slots for ventilation

2026-06-30 • via Nuitee