Hotel Plateau Rosa

Hotels
9.3 (490 reviews)
Schluhmattstrasse 76 , Zermatt , ch

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Sauna
Ski storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location with amazing views
Helpful and friendly staff
Delicious breakfast options
Cons:
Shower height issues for tall guests
Room size could be larger for comfort

Categories

Cleanliness
8.35
Room was clean, comfortable and up to date, but had issues in the shower.
Service
9.85
Staff very pleasant and helpful, providing great breakfast and service.
Location
9.35
Lovely location with amazing views; near to cable cars and a good walk from the town.
Room Quality
9.35
Rooms comfortable and well-appointed, though some had height issues.
Amenities
9.35
Excellent amenities including sauna, free minibus service, and good breakfast.
Value for Money
9.15
Standard quality for this hotel tier.
Food and Beverage
9.35
Breakfast was delicious with a wide variety.
Overall Experience
9.65
Overall great experience with spectacular views and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:33

Property Description

Mountain Charm Rooms
Indulge in our cozy rooms adorned with traditional mountain decor and stunning Matterhorn views from the balcony.

Relaxation Haven
Unwind in our sauna or sip on your favorite drink at the bar after a day of exploring the picturesque Zermatt.

Convenient Location
Explore the car-free resort with ease - walk to the city's train station or hop on the local bus just steps away. Numerous dining options are also within a short stroll.

Experience the perfect blend of comfort and convenience at Hotel Plateau Rosa. Book now for an unforgettable stay amidst the Swiss Alps.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for CHF 40 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 490 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.15
Food and Beverage: 9.35
Overall Experience: 9.65
L
lai chu • extended_group • hk
8
總結滿意，如果有無障礙設施進入住宿更好
Pros:

住宿有浴缸，而且員工服務態度很好，早上走出住宿到旁邊的小路就可以看到日照金山，吃早飯就可以看到馬特洪峰

Cons:

門口沒有無障礙設施，拖着28寸大箱子要走又大又寬樓梯太約5-6級有點辛苦

2026-05-30 • via Nuitee
S
Seward • solo_traveller • us
8
I enjoyed my stay very much. The location was very good, with an excellent view of the Matterhorn.
Pros:

Everything was great!

Cons:

My shower was tiny, under a sloping roof.

2026-05-30 • via Nuitee
C
Chinya • extended_group • tw
9
非常美好，除了搬行李，一切很完美
Pros:

最佳觀景臺，最佳親切員工

Cons:

要搬行李爬樓梯

2026-05-27 • via Nuitee
P
Pia • solo_traveller • ch
8
2026-05-25 • via Nuitee
G
Gregory • extended_group • us
10
Hotel Plateau Rosa was a quiet, clean and with comfortable beds. The breakfast and staff were very nice.
Pros:

Clean hotel, nice breakfast and helpful staff.

2026-05-25 • via Nuitee
C
Claude • couple • ca
9
Perfect for a skiing vacation in Zermatt... best possible location.
Pros:

Breakfast was excellent, above expectations. Staff was very helpful and friendly.

Cons:

Hair dryer did not work, not possible to get drinks at night.

2026-05-20 • via Nuitee
X
Xuefeng • couple • us
10
Pros:

The great view, the staff are very good

2026-05-20 • via Nuitee
N
Nate • couple • us
9
We had a wondeful stay at the Plateau Rose. The staff was amazing, the breakfast was great, and the location and view ar
Pros:

The location and view was amazing. The staff was wonderful as well. We really enjoyed the breakfast and we used the spa area which seems brand new and was very well done!

Cons:

The bathroom ceiling was the roofline of the building and unfortunately it made it very difficult to shower since I could not stand up. I am 6’ tall.

2026-05-20 • via Nuitee
D
Dharma • solo_traveller • ch
10
2026-05-15 • via Nuitee
T
Thierry • couple • ch
8
2026-04-20 • via Nuitee
B
Beat • solo_traveller • ch
9
2026-04-12 • via Nuitee
N
Nicole • solo_traveller • ch
10
Gerne wieder
Pros:

Top Lage und wunderbarer Blick

2026-04-09 • via Nuitee
S
Stephen • solo_traveller • us
9
2026-04-08 • via Nuitee
M
Michel • solo_traveller • ch
8
Très bon séjour juste à côté des remontées méchaniques
Pros:

A 50m des remontées méchaniques.
Un accueil très chaleureux du personnel.
Chambre spacieuse, mais salle de bain un peu petite
Déjeuner avec un bon choix de produits pains, viandes et fromages

2026-04-07 • via Nuitee
P
Petr • couple • ch
9
Gutes Hotel für Skifahrer
Pros:

Eine ideale Unterkunft wenn man zum Skifahren in Zermatt ist. Die Talstation der Klein-Matterhornbahn ist etwa 100 m weit.
Die Piste am Abend endent etwa 200 m weit.
Das Hotel hat eine Sauna zum entspannen nach dem Skitag.
Skiraum mit Skischuheheizung.
WiFi vorhanden.
Vom Frühstückraum (Fenstertische) tolle Aussicht auf Matterhorn.

Cons:

Nichts zu beanstanden.

2026-04-06 • via Nuitee
J
Jonathan • family_with_children • us
10
Perfecto!
Pros:

The breakfast and location were extremely convenient. The staff was hospitable and the rooms were very clean. Very close to the Matterhorn Express and an easy hop on the bus or a 7 minute walk to the shops.

2026-04-03 • via Nuitee
L
Laila • family_with_children • be
10
Top !
Pros:

L environnement, le personnel et l emplacement top on y reviendras

Cons:

Douche wc très petits mais dans l ensemble c était ok

2026-03-24 • via Nuitee
S
Sally • couple • gb
10
Perfect on all counts.
Pros:

Fabulous location
Great staff
Superb breakfast

Cons:

Nothing. Just fabulous.

2026-03-21 • via Nuitee
H
Han • solo_traveller • us
9
2026-03-19 • via Nuitee
C
Claudia • couple • ch
10
2026-03-16 • via Nuitee