Hotel Terme Capasso

Hotels
8.3 (3381 reviews)
Via Nazionale Bagni Km 100.2 , Contursi , IT

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good thermal pools
Quality breakfast
Cons:
Worn linen
Room heating issues
Additional costs for some amenities

Categories

Cleanliness
8.09
Generally noted as clean, although issues with worn linen were mentioned.
Service
8.56
Feedback on staff was positive, showing good hospitality and responsiveness.
Location
8.6
The location is appreciated for its nature and environment.
Room Quality
7.55
Concerns about room temperature and comfort of mattresses were highlighted.
Amenities
8.08
Pools and thermal waters were positively regarded, but some amenities have additional costs.
Value for Money
8.54
Good value for the services and thermal water access.
Food and Beverage
8.59
Breakfast quality was praised for freshness and variety.
Overall Experience
8.36
Overall positive experiences despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 09:38

Property Description

Luxurious Thermal Center
Indulge in a variety of paid treatments at our state-of-the-art thermal center, ensuring a relaxing and rejuvenating experience during your stay.

Healthy Cuisine
Savor our delicious and nutritious cuisine, prepared with organic products from the region, promoting wellness and vitality throughout your visit.

Elegant Accommodations
Unwind in our elegantly furnished rooms equipped with modern amenities, set in a charming décor that exudes comfort and sophistication.

Experience the perfect blend of relaxation and luxury at Hotel Terme Carpasso. Book now for an unforgettable stay!

Important information:

Please note that the wellness facilities and massages are all at extra cost.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.3
Based on 3381 reviews
Cleanliness: 8.09
Service: 8.56
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.36
D
Domenico • couple • it
9
Rilassante
Pros:

Il soggiorno è stato estremamente rilassante.

Cons:

Ascensore fuori servizio per un giorno intero, avevamo il check out alle 11:00 e volevamo restare ancora un’oretta usufruendo delle piscine ,hanno preteso un ticket d’ingresso per poterne usufruire, lo trovo un po eccessivo.
Si trattava di un’ora, non una giornata intera!

2026-09-17 • via Nuitee
A
Anna • extended_group • ch
8
Pros:

Ambiance agréable et bel espace extérieur.
Peu peuplé

Cons:

Le petit déjeuner trop de choses sucrées, peu de fruits.
La ventilation sur le toit assourdissante

2026-09-17 • via Nuitee
M
Matilde • couple • it
9
2026-09-16 • via Nuitee
L
Luca • couple • it
8
2026-09-16 • via Nuitee
V
Vincenzo • solo_traveller • it
10
2026-09-15 • via Nuitee
P
Piergiorgio • solo_traveller • it
9
2026-09-14 • via Nuitee
R
Rosaria • couple • it
10
2026-09-14 • via Nuitee
A
Andrea Marrone • solo_traveller • it
10
Pros:

Ormai clienti fissi, proprio perché questo complesso è una garanzia, ogni anno confermiamo la nostra presenza. Tutto splendido!

2026-09-13 • via Nuitee
E
Ed • solo_traveller • us
9
Pros:

Thermal pools were great. The Room was very comfortable. The food was good but not exceptional. It was a great value. Very relaxing.

Cons:

Dinner served at 8 pm was late for us but it's the local custom.

2026-09-10 • via Nuitee
N
nadir • couple • it
10
2026-09-10 • via Nuitee
S
Sabrina • couple • it
8
2026-09-10 • via Nuitee
A
Antonella • couple • it
10
Pros:

Tutto perfetto come sempre

2026-09-09 • via Nuitee
C
Cimmino • couple • it
10
Un buon soggiorno, piacevole e tranquillo
Pros:

Accoglienza

2026-09-07 • via Nuitee
M
Maria • family_with_children • it
10
2026-09-05 • via Nuitee
G
Giovanni • extended_group • it
9
2026-09-04 • via Nuitee
R
Raffaele • couple • it
8
2026-09-04 • via Nuitee
A
Antonio • couple • it
10
2026-09-02 • via Nuitee
F
fiorentino • solo_traveller • it
10
Tutto perfetto, sono rimasto molto soddisfatto dalla disponibilità del personale, ci ritornerò sicuramente
Pros:

Tutto ben organizzato, personale gentilissimo e disponibile per ogni richiesta

Cons:

Tutto bene

2026-09-01 • via Nuitee
A
Assunta • family_with_children • it
10
2026-08-31 • via Nuitee
S
Sylvain • couple • fr
5
Bel établissement de façade, mais entretien insuffisant
Pros:

Les Thermes, qui en fin de mois d'août n'étaient en plus pas trop bondés !
Le fait que l'accès soit compris dans le prix de la chambre.

Cons:

La propreté : sur les deux jours où nous avons séjourné, le ménage de la chambre était à peine fait. Il restait au sol et dans les lavabos des poussières, cheveux et autres résidus, ... une de nos serviettes avait des traces noires suspectes également.

N'accrochez rien au pater de la salle de bain, sinon il tombe !

Tous ces petits détails gâchent l'expérience.

2026-08-31 • via Nuitee