Holiday Inn Express Wakefield by IHG

Hotels
Holiday Inn Express
8.2 (148 reviews)
Queen Street, Wakefield, England, WF1 1JU , Wakefield , GB

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Elevator
Television in common areas
Free breakfast
Smoke-free property
Assistive listening devices available
Snack bar/deli
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable stay
Cons:
Cleanliness issues
Breakfast quality poor
Noise from other rooms

Categories

Cleanliness
7.84
Bathroom was dirty, with issues noted regarding cleanliness.
Service
8.81
Staff were friendly and accommodating, though some issues with abruptness noted.
Location
9.35
Excellent location close to Westgate Station, convenient for shops and restaurants.
Room Quality
7.8
Room comfortable but had some issues such as broken furniture and noise.
Amenities
8.33
Standard amenities offered, but some shortcomings in breakfast quality.
Value for Money
8.29
The overall experience justifies the price, but issues noted with amenities.
Food and Beverage
6.84
Breakfast limited in choice and quality, with issues noted.
Overall Experience
8.31
Overall a good stay, despite some challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:04

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and a TV in the common area.
Delicious Dining: Indulge in snacks from the on-site snack bar/deli and unwind with a drink at the bar/lounge.
Great Location: Within walking distance of Wakefield Cathedral, Wakefield Museum, and other attractions. Book your stay at Holiday Inn Express Wakefield for a comfortable and convenient experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Green Tourism Program

See all policies

Location

Guest Reviews

8.2
Based on 148 reviews
Cleanliness: 7.84
Service: 8.81
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 6.84
Overall Experience: 8.31
J
John solo_traveller gb
10
One of the best hotel stays I've had
Pros:

The friendly and helpful welcome from the staff was outstanding - checked in by Charley, helped by Lauren and the duty manager Helga, and that continued through my stay.
My room was unusually spacious for a budget hotel and the city centre location is perfect -ignore the extremely under-stated main entrance.

Cons:

The bacon, sausage and scrambled egg could have had more flavour but the cooked fruit and cereals were excellent.

2026-05-23 via Nuitee
N
Naomi solo_traveller gb
10
2026-05-23 via Nuitee
G
Gardiner couple gb
10
2026-05-23 via Nuitee
P
Paula solo_traveller gb
7
Great
Pros:

Close by and clean

Cons:

Small car park and not included

2026-05-21 via Nuitee
G
Gardiner solo_traveller gb
10
2026-05-20 via Nuitee
J
Juliet couple gb
10
2026-05-19 via Nuitee
F
Fiona family_with_children gb
6
Good enough for the price for a one-night stay.
Pros:

Room roomy enough and had fridge. Beds comfortable.
Close to the centre of town & plenty of places to find an evening meal.
Breakfast adequate.

Cons:

Shower wasn't completely clean, and water drained slowly, so the tray filled with water quite quickly.
The room was on the east side of the buildig and heated up very quickly after the sun rose, even though it was cool (about 9oC) outside.

2026-05-18 via Nuitee
F
Freap family_with_children gb
8
Cheap and chearful.
Pros:

Breakfast was basic but fine. The price of a pint at the bar is slightly higher compared to the pubs around the hotel, but that is to be expected.

Cons:

The shower appeared to be blocked, but it was only the hair catcher in the plug. Just removed the plug.

2026-05-18 via Nuitee
M
Michael solo_traveller gb
9
Pros:

The breakfast room had a nice relaxed feel to it.The actual breakfast was well presented and the attentive staff made sure that it remained so! The quality of the breakfast items was also of a very good standard.

2026-05-18 via Nuitee
J
Jo Baillie solo_traveller gb
8
Friday stay for Rugby League Trip
Pros:

Clean large room comfy beds, were very soft but didnt affect sleep quality. Large shower with good selection of toiletries.
Close to lift for access
Plentiful well cooked breakfast and take away options is a good idea too
Friendly and efficient staff
No problems when asking for extra pillows and helpful staff throughout the stay.

Cons:

Parts of room tired, paint peeling off bathroom door, some minor stains on carpet, not able to open window at all, rooms and corridors in need of upgrading but this didnt not affect our stay. Everything clean and tidy.

2026-05-18 via Nuitee
P
Parsons couple gb
9
Ticked most of the boxes.
Pros:

The room was fine, the breakfast was excellent.

Cons:

The extra cost of the hotel car park.

2026-05-18 via Nuitee
S
sarah solo_traveller gb
10
2026-05-17 via Nuitee
D
Dan solo_traveller gb
7
Decent hotel at a good price, don't expect the world but you don't have to pay for it either!
Pros:

Admittedly not on the nicest street, but very centrally located, and well priced. I chose to stay here (having lived in Wakefield previously and knowing the area) as it was significantly cheaper than similar hotels in central Leeds.

Room was a good size, well furnished and clean (even if a little shabby, it had clearly been cleaned well)

Overall friendly and helpful staff, they certainly make you feel welcome.

Cons:

Carpets in the room were stained, and the glasses/crockery/cutlery were dirty, both in the rooms and at breakfast - should have been clear enough to staff that it needed to go back in the dishwasher not out for use! Enough to put me off going again! Breakfast was varied quality, with staff clearly not able to keep up with bringing fresh food out and cleaning tables.

Rooms are noisy, can feel/hear every banging and conversation in the corridors.

2026-05-17 via Nuitee
T
Tracey solo_traveller gb
5
2026-05-17 via Nuitee
D
Donna solo_traveller gb
1
2026-05-16 via Nuitee
N
Now Vicarious Traveller solo_traveller nz
4
2026-05-15 via Nuitee
M
McAteer solo_traveller gb
8
Lovely staff and clean and comfortable stay
Pros:

Quiet rooms, clean and comfortable and close to the railway station so only a 5-10 min walk

I had an evening meal and the staff were great with my dietary needs. The Thai green curry was delicious.

Breakfast was simple but tasty, lovely scrambled eggs and I appreciated being able to get some gluten free cereal

Cons:

Entrance area could be improved, it sits on what felt like a strange side road.

Perhaps a little more info on the small menu and some extra options but the food I had was lovely. Interestingly the address isn’t recognised by some food delivery apps so I either had the food in the bar or had to go back out into Wakefield for some food

2026-05-15 via Nuitee
C
chris couple gb
7
Big rooms but needs updating.
Pros:

All staff were friendly and helpful. Room large and easy access. Breakfast had a good selection available. Breakfast room clean and staff attentive without being overbearing.
Situation of hotel very near to city centre and amenities.

Cons:

Although the room was large, it needed a lot of updating. Internal doors chipped and in poor condition. Room was for a disabled person, pull wire beside bed annoying. Wet room poor, after a shower the whole of the floor was wet as drainage poor, so unable to use bathroom without shoes on throughout the day. Bathroom sink didn’t run away.

2026-05-11 via Nuitee
R
Robert couple gb
6
2026-05-09 via Nuitee
J
Jayne couple gb
7
2026-05-08 via Nuitee