Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor quality of food
Issues with cleanliness

Categories

Cleanliness
6.96
Some guests reported issues with food quality indicating a lack of overall cleanliness.
Service
8.93
Staff were consistently described as friendly, helpful, and accommodating.
Location
8.97
Guests praised the quiet location near the New Forest.
Room Quality
8.42
Rooms were described as spacious and clean.
Amenities
7.95
Amenities were satisfactory, though specifics were not detailed.
Value for Money
7.41
Mixed reviews on value, particularly related to the afternoon tea experience.
Food and Beverage
6.96
Food received mixed reviews, especially during the afternoon tea.
Overall Experience
8.43
Despite some issues, most guests reported an enjoyable stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Historic Charm and Modern Comforts
Bartley Lodge, a Grade II listed building, offers a blend of historic elegance and modern amenities. The hotel's picturesque grounds and award-winning restaurant promise a delightful stay.

Leisure and Relaxation
Guests can unwind in the indoor leisure area featuring a luxurious swimming pool, perfect for a refreshing dip. The tranquil landscaped gardens provide a peaceful retreat for visitors.

Ideal for Business and Events
With conference facilities for up to 100 delegates and proximity to the New Forest, Bartley Lodge is an ideal venue for both business events and leisure getaways. Its convenient location near the M27 ensures easy access for all travelers.

Book your stay at Bartley Lodge now to experience the perfect combination of luxury and convenience.

Important information:

Please note that the hotel hosts weddings and private functions with music throughout the year. Disruption is kept to a minimum.
We are pet friendly and charge £15.00 per night for up two dogs, which includes a doggy welcome pack.
Some rates include continental breakfast and cooked breakfast are available at an additional cost.Swimming pool: Closed from Wed, Sep 9, 2026 until Thu, Sep 17, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8
Based on 1496 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 6.96
Overall Experience: 8.43
J
Jason • couple • gb
7
It was okay for one night but not worth the money.
Pros:

The food was nice and the dog enjoyed the walks

Cons:

There was little amenities in the room and the bed was very small

2026-09-19 • via Nuitee
R
Riley • couple • gb
9
Enjoyed the setting and the garden being part of the New Forest
Cons:

could not manage to use the TV

2026-09-19 • via Nuitee
M
Marie • couple • gb
10
2026-09-18 • via Nuitee
M
Michelle • couple • gb
8
Great Stay
Pros:

All of the staff were very helpful, polite and they made us feel welcome and comfortable during our stay.
Bartley Lodge is a lovely Grade II listed building set in beautiful surroundings.
The location was good for visiting the New Forest, with Lyndhurst in around 7 minutes drive and Brockenhurst is under 20 minutes.
The price of the room with breakfast was very competitive.

Cons:

The room we stayed in was a little tired, but this did not in anyway effect our great stay.
We are currently looking to stay again at Bartley Lodge in early 2027.

2026-09-16 • via Nuitee
B
Buddle • solo_traveller • gb
10
The Holiday we Needed.
Pros:

We relaxed in a beautiful hotel within beautiful peaceful grounds the staff were so helpful and friendly nothing was too much trouble
Food in the restaurant was well cooked and presented , Breakfast there were so many choices
You definitely had a wonderful time

Cons:

The drive down to the hotel was a bit hit and miss with the potholes,but that didn't take away from the hotel at the end.

2026-09-14 • via Nuitee
K
Kieran • family_with_children • gb
8
2026-09-07 • via Nuitee
R
Rebecca • solo_traveller • gb
9
Pros:

It was very peaceful surroundings. Lovely walks nearby.

Cons:

The bedroom was pretty hot and had no fan.

2026-09-05 • via Nuitee
N
Nicola • couple • gb
8
2026-09-01 • via Nuitee
L
Lewis • family_with_children • gb
5
2026-09-01 • via Nuitee
A
Anthony • family_with_children • gb
1
Poor rooms, unfriendly staff, and a dodgy bill, we won't be back
Pros:

Lovely old country house

Cons:

We stayed across two rooms (9 and 33) and unfortunately encountered problems with both.

Room 9 had a long strand of hair on the bedside table, no toilet roll, and a saniflow toilet that cycled through its macerating and pumping noise roughly every 20 minutes throughout the night, making for a very broken sleep.

Room 33 was unbearably hot despite overnight temperatures of just 14°C. The fitted air conditioning unit was broken and had been replaced with a small portable unit and a large standing fan, a poor substitute that did little to cool the room.

We checked in at 19:00, by which point the breakfast time slots were heavily picked over, leaving us with only the very earliest or very latest options. At breakfast itself, staff were unwelcoming, no smiles or friendly greeting. One of the waitresses made her feelings abundantly clear while clearing a table where two guests had simply had a cooked breakfast; the expressions on her face would have been more fitting if she were dealing with something far less pleasant.

On checkout, I noticed drinks had been charged to our room that we hadn't ordered, so it's worth carefully checking your bill before you leave.

I raised all of these issues with the receptionist on checkout and was met with complete indifference, as though she had heard it all before and had no interest in doing anything about it.

For the price paid, we won't be returning.

2026-08-30 • via Nuitee
C
Celine • couple • gb
4
2026-08-28 • via Nuitee
T
Terry • couple • gb
4
Disappointing and not the first time from Booking.com will not use this service again!
Pros:

Period building

Cons:

The place has had no investment, the rooms were shabby, tap did not work, shower did not work, the window frames were rotten, carpets thread bare. The rooms were not serviced, and lots of noise from weddings x 2 over the stay. Avoid this one!!

2026-08-27 • via Nuitee
B
Bartlomiej • solo_traveller • gb
7
Great for short stay
Pros:

Clean room , professional people working there, great food.

Cons:

Old swimming pool - definitely need refreshment, restaurant tables and chairs looked old with stains, uncomfortable beds very hard

2026-08-27 • via Nuitee
S
Sophia • couple • gb
4
2026-08-26 • via Nuitee
D
Dharshini • family_with_children • gb
1
2026-08-25 • via Nuitee
D
De weger • family_with_children • nl
8
Prachtige omgeving om te ontdekken
Pros:

De omgeving

Cons:

Het was veel te warm op de kamer terwijl buiten niet warm meer was?

2026-08-25 • via Nuitee
G
Giovanni Paolo • couple • it
1
Non ho potuto soggiornare perché privo di aria condizionata
2026-08-24 • via Nuitee
R
Robin • couple • gb
7
Lovely stay
Pros:

Location

Cons:

Was boiling hot, not the hotels fault

2026-08-17 • via Nuitee
H
Heather • couple • gb
5
Disappointing as we had not been informed a wedding was taking place
Pros:

The staff were friendly

Cons:

Offer more choice for gluten free coeliac guests it became a nightmare at the evening meal as no one had a grasp on how to do gluten free food to a good standard

2026-08-17 • via Nuitee
S
SOROUSH • family_with_children • gb
4
A disappointing stay with poor housekeeping, cleanliness, facilities, and food quality
Pros:

Good location in a beautiful historic building, and reasonably priced compared with other hotels in the area

Cons:

Unfortunately, our stay was very disappointing. There was no housekeeping at all during our stay. There was also no fridge in the room, and despite it being a very hot day, the fans were not working properly.

The quality of the food was not good. We were also disappointed to find that the breakfast included in our stay was only a cold continental breakfast, with no hot options such as boiled eggs.

The wifi was very poor too.

Overall, the standard of the accommodation, facilities, cleanliness, and food was far below what we expected.

2026-08-17 • via Nuitee