Hotel 65

Hotels
7.1 (1440 reviews)
65 Shepherds Bush Road, Hammersmith , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Designated smoking area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Value for money
Cons:
Noise issues
Cleaning standards could be improved
Breakfast quality inconsistent

Categories

Cleanliness
6.31
Cleanliness was noted to not be the best, but acceptable overall.
Service
8.28
Staff was very helpful and responsive to issues.
Location
8.32
Excellent location with good transport links and proximity to attractions.
Room Quality
6.27
Rooms were comfortable but faced noise issues and some mentioned the need for better maintenance.
Amenities
6.8
Amenities were adequate, but some guests noted a lack of bathroom fixtures.
Value for Money
7.26
Perceived as good value for the price, but with some areas for improvement.
Food and Beverage
6.31
Breakfast had variability but was criticized on some items' quality.
Overall Experience
7.28
Overall, guests had a mostly positive experience despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:27

Property Description

Prime Location near Major Attractions
Hotel 65 is strategically located within walking distance of Olympia Exhibition Centre, Westfield Shopping Centre, and various entertainment venues, bars, and Tube stations.

Comfortable Rooms with Modern Amenities
Each room at Hotel 65 is equipped with free Wi-Fi, a TV, tea/coffee making facilities, and a modern pressurised shower for a comfortable stay.

Convenient Services for Guests
Guests can easily access London Transport Travel cards, West End theatre tickets, and friendly assistance from the reception staff. Additionally, the hotel offers proximity to restaurants, bars, concert venues, and sports facilities.

Experience the best of London at Hotel 65 - book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 1440 reviews
Cleanliness: 6.31
Service: 8.28
Location: 8.32
Room Quality: 6.27
Amenities: 6.8
Value for Money: 7.26
Food and Beverage: 6.31
Overall Experience: 7.28
A
Alessandra Vannini • solo_traveller • it
7
Molto carino
Pros:

Ristrutturato di recente..molto carino....

Cons:

La moquette sulle scale....

2026-07-04 • via Nuitee
J
Judit • solo_traveller • gb
8
2026-07-03 • via Nuitee
E
Eva • couple • cz
5
2026-07-01 • via Nuitee
S
Staničić • solo_traveller • hr
9
2026-06-30 • via Nuitee
S
Stephanie • solo_traveller • gb
9
Great location, pleasant room, reasonably priced.
Pros:

Was given a very quiet room, as requested.

Cons:

No air conditioning - although the desk fan and mini-fridge were highly appreciated.

2026-06-30 • via Nuitee
I
Iztok • solo_traveller • si
8
2026-06-30 • via Nuitee
D
Durczak Sandra • solo_traveller • fr
6
Pros:

Proximité du métro . Petit frigo.

Cons:

Aucun ventilateur salle de bain rénovée mais aucune tablette peu pratique. Petit matelas vétuste qui grince. Très petite chambre pour trois personnes.

2026-06-29 • via Nuitee
M
Mariana • family_with_children • br
5
2026-06-29 • via Nuitee
G
Griffiths • solo_traveller • gb
9
Pros:

Great location. Rooms were spotlessly clean. Fridge with a small freezer was essential for our visit due to the UK experiencing a heatwave.

Cons:

Lack of air con. This is not something I generally need when travelling in the UK but it was 34°c and the room was extremely warm. I was lucky I brought a small fan with me. Without it it would have been unbearable.

The water pressure in the shower was poor.

2026-06-29 • via Nuitee
D
Domenico • couple • it
1
Non lo consiglio.
Pros:

Non ho fatto colazione in hotel. Comunque non lo consiglio. Camera piccolissima (mai visto una camera così piccola), lavabo quanto la mia mano, pulizia inesistente.

Cons:

Non mi è piaciuto nulla. Però alla reception personale gentile.

2026-06-29 • via Nuitee
S
Silvia • solo_traveller • es
7
2026-06-29 • via Nuitee
J
Jan • solo_traveller • cz
6
2026-06-29 • via Nuitee
M
Marie-Sophie • extended_group • at
8
Trotzdem passt die Preis Leistung!
Pros:

Hotel hat eine super Lage! Das Personal war super freundlich! Perfekt wenn man den ganzen Tag unterwegs ist und nur was zum schlafen braucht!

Cons:

Wir waren leider während der Hitzewelle da und konnten erst in der dritten von vier Nächten einen Ventilator uns glück war das wir in der untersten Etage waren! Leider ist die Dusche offen und egal wie vorsichtig man ist ist das Bad nach 3 Personen komplett nass! Und am letzten Tag haben wir entdeckt das auf einen der Bettkästen Schimmel war leider konnten man das Fenster nur 10cm zum Lüften….

2026-06-28 • via Nuitee
M
Michele • couple • it
3
Evitate di soggiornare in estate in quetsa struttura.
Pros:

Mi è piaciuto il posto, la location

Cons:

Non posso esprimere giudizio per l’inverno ma ho soggiornato in estate e li sconsiglio! Stanza senza frigo, senza ventilatore, senza climatizzatore. Una finestra senza ventilazione perché affacciava in un cortile con mura alte. La receptionista accogliente e sempre disponibile, mentre le donne delle pulizie prima mi hanno invitato ad uscire dalla stanza per pulire e poi se la sono svignata perché ero uscito subito dopo il loro invito ma al ritorno la stabza era sporca, senza cambiare le asciugamani e senza carta igienica

2026-06-28 • via Nuitee
F
Fausto • solo_traveller • it
6
Pros:

non troppo distante dalla metropolitana. Zona carina iena di locali e vicina al Tamigi

Cons:

La stanza non era dotata di condizionatori. Le temperature alte di questi giorni hanno reso la camera un piccolo forno. Siamo stati forniti di un ventilatore ma è servito a poco.

2026-06-28 • via Nuitee
F
Floriana • extended_group • it
2
Da evitare
Pros:

La colazione

Cons:

Pulizia inesistente, letti non rifatti, i rifiuti nel cestino non venivano svuotati, aria condizionata assente, nessuna possibilità di appendere vestiti, stanza piccolissima a livello sottostrada.

2026-06-28 • via Nuitee
C
Clémence • solo_traveller • fr
7
Agréable mais chaud et bruyant en été
Pros:

Emplacement à 15min à pied de deux grandes stations de métro, qui permettent d'accéder facilement au centre-ville.
Personnel très agréable, chambre propre et spacieuse. Salle de bain assez petite mais propre et fonctionnelle. Présence d'un petit frigo, d'une bouilloire et d'un lavabo.
Quartier sympathique, avec un parc proche de l'hôtel et un pub avec un grand jardin.

Cons:

Période de canicule, malheureusement pas de ventilateur ou de climatisation disponible et chambre au troisième étage... La pièce était donc très chaude (32°C quand nous revenions le soir). Nous avons laissé les fenêtres ouvertes la nuit et déplacé le lit vers la fenêtre, ce qui permettait d'avoir une température plus agréable.
Cependant même si le quartier est calme, il y a beaucoup de circulation la nuit (et beaucoup de pompiers/polices), c'est donc assez bruyant.

2026-06-28 • via Nuitee
A
Allan • solo_traveller • gb
2
Pros:

Location is great, nice places to eat, Al-phono buy sheppersbush is good and good price.

Cons:

Well one night I got to the hotel at 11.15 and my card to get in did not work. I did not have the paper with the emergency number on me so I had to sleep at my work. I was not told anything about emergency number on the back of the paper that give the WIFI code. so that paper was still in my room. I had to stay an extra night and the room was free, so I ask if I could get that extra night for free as I could not get in to my room , the answer was no. If you stay here , get 2 cards to get in, remember to take a photo of the emergency number, wifi is very slow 5.2g, so do not expect to work from there, or watch anything on you device

2026-06-27 • via Nuitee
C
Chan • family_with_children • my
5
Overall, our stay considered okay and acceptable.
Pros:

A bus stop right Infront of the hotel, very convenient for us to take bus to the Hammersmith bus station/ underground.

Cons:

The room was very stuffy. No air-conditioning. Window unable to open widely. The fan provided was very small with very weak wind and making a lot of noise when using it.

2026-06-26 • via Nuitee
B
Botas • solo_traveller • es
5
Con luz pero sin electricidad
Cons:

Los enchufes se quedaban sin electricidad en la habitacion porque sin ningun sentido se bajaban los plomos de nuestra habitación, lo que provocaba que la neverita de la habitacion soltara agua y como el suelo de la habitación estaba desnivelado el agua corria de un lado a otro de la habitación

2026-06-26 • via Nuitee