Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Designated smoking area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Value for money
Cons:
Noise issues
Cleaning standards could be improved
Breakfast quality inconsistent

Categories

Cleanliness
6.31
Cleanliness was noted to not be the best, but acceptable overall.
Service
8.28
Staff was very helpful and responsive to issues.
Location
8.32
Excellent location with good transport links and proximity to attractions.
Room Quality
6.27
Rooms were comfortable but faced noise issues and some mentioned the need for better maintenance.
Amenities
6.8
Amenities were adequate, but some guests noted a lack of bathroom fixtures.
Value for Money
7.26
Perceived as good value for the price, but with some areas for improvement.
Food and Beverage
6.31
Breakfast had variability but was criticized on some items' quality.
Overall Experience
7.28
Overall, guests had a mostly positive experience despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:27

Property Description

Prime Location near Major Attractions
Hotel 65 is strategically located within walking distance of Olympia Exhibition Centre, Westfield Shopping Centre, and various entertainment venues, bars, and Tube stations.

Comfortable Rooms with Modern Amenities
Each room at Hotel 65 is equipped with free Wi-Fi, a TV, tea/coffee making facilities, and a modern pressurised shower for a comfortable stay.

Convenient Services for Guests
Guests can easily access London Transport Travel cards, West End theatre tickets, and friendly assistance from the reception staff. Additionally, the hotel offers proximity to restaurants, bars, concert venues, and sports facilities.

Experience the best of London at Hotel 65 - book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Location

Guest Reviews

7.1
Based on 1515 reviews
Cleanliness: 6.31
Service: 8.28
Location: 8.32
Room Quality: 6.27
Amenities: 6.8
Value for Money: 7.26
Food and Beverage: 6.31
Overall Experience: 7.28
J
Jürgen solo_traveller de
7
London für 3 Tage
Pros:

Lage,Lage, Lage
Die Ausstattung und jeden Tag wurde gereinigt, Müll geleert und frische Handtücher ausgelegt.

Cons:

Selbst die Hauptstraße in Hammersmith ist sehr laut.
Keine Klimaanlage.

2026-08-21 via Nuitee
M
Marius solo_traveller de
8
2026-08-21 via Nuitee
D
DUYGU family_with_children tr
8
2026-08-21 via Nuitee
H
Hannah solo_traveller gb
6
Lacking legal fire safety info
Pros:

The location to the tube was good.
The bed was reasonably comfy.

Cons:

The room was for two people but only one mug.
There was a contact lens stuck on the wall from a previous guest.
The shelf in the bathroom was broken, as was the handle of the drawers in the bedroom.
The bathroom light was not secured.
No fire safety information in the room.
Only one pillow on each bed and it was very flat.
No mirror in the bedroom

2026-08-19 via Nuitee
B
Bianca extended_group ro
10
2026-08-18 via Nuitee
S
Sabina family_with_children lv
9
2026-08-18 via Nuitee
N
Nathalie family_with_children fr
9
L'hôtel doit continuer dans son amélioration
Pros:

L'emplacement juste devant la station de bus pour le retour.
La literie était confortable.
C'est vrai que l'hôtel était en travaux mais les espaces restaient propres.

Cons:

Je sais que nous sommes sur une saison estivale un peu particulière du aux fortes chaleurs donc il serait mieux d'équiper de vrais ventilateurs surtout pour une chambre de 3 personnes.

2026-08-17 via Nuitee
P
peter extended_group gb
10
Excellent value perfect location for us
Pros:

The staff were amazing very polite very helpful excellent

Cons:

For us, the properties perfect location will definitely go back again

2026-08-16 via Nuitee
C
Chiara Mongelluzzo family_with_children it
9
You always return to where you were happy.
Pros:

This is the second time I’ve chosen to stay at Hotel 65; I had such a good experience the first time that I brought my family along this year! We stayed in a beautiful, spacious, and spotless room in a newly renovated building. The location is excellent—close to the bus stop for Shepherd's Bush station, yet the station is also easily accessible on foot. The area is lovely and well-connected; we enjoyed taking evening strolls there simply because the neighborhood is so nice. Plus, Holland Park and Notting Hill are easily reachable by either walking or public transport. All in all, it’s always a pleasure to return to Hotel 65; the staff are welcoming, kind, helpful, and patient. It has become my favorite hotel in London! I’ll certainly be back soon!

Cons:

The only downside is the lack of surfaces or shelves in the bathroom. A shelf in the shower, in particular, would have been convenient.

2026-08-16 via Nuitee
Δημήτρης Καμπλέτσας solo_traveller gr
8
2026-08-16 via Nuitee
M
Miriam extended_group gb
6
Good
Pros:

Good

Cons:

Nothing

2026-08-15 via Nuitee
C
CHEN CHANG solo_traveller tw
7
2026-08-15 via Nuitee
C
Chantal solo_traveller fr
8
Pros:

L'emplacement la propreté l'accueil

Cons:

Il manquait un frigo ds la chambre surtout l'été pr avoir de l'eau fraîche

2026-08-12 via Nuitee
B
Balasubramaniam solo_traveller in
5
Cons:

Food, Support from hotel management

2026-08-11 via Nuitee
G
Gareth family_with_children gb
8
Would definitely stay here again. Highly recommended for a small family.
Pros:

I stayed with my partner and child in a triple room. The location was excellent, within 10 minutes walk of both Hammersmith and Shepherd's Bush. The room was clean/comfortable and the shower was pleasantly powerful. The staff members were friendly and very helpful any time we interacted with them, e.g. for check-in and breakfast.

Cons:

The room was extremely hot due to the current weather - this can't really be helped but a fan or similar would have been useful. Breakfast was filling and tasty, but non-dairy options were minimal and it felt a little awkward, although that's likely because there were hardly any other people eating there at the time (so it was very quiet).

2026-08-10 via Nuitee
L
Laila couple it
7
Rapporto qualità prezzo, onesto!
Pros:

Siamo stati in questo hotel 3 giorni. Un po’ fuori dal centro ma con i mezzi ci si arriva comodamente e per il prezzo che ha ne vale la pena. La stanza era un po’ datata ma pulita e il ragazzo della reception è stato anche gentile a fornirci l’adattatore per le prese che avevo purtroppo dimenticato.
Il quartiere è tranquillo e super caratteristico!
Nel complesso è stato un soggiorno piacevole.

2026-08-09 via Nuitee
J
Jef family_with_children be
7
2026-08-08 via Nuitee
G
GIOVANNA family_with_children it
8
Nel complesso ottimo Hotel!
Pros:

La stanza era nuovissima e spaziosa, il bagno comodo.
Zona bella e tranquilla, con ottima scelta dei mezzi pubblici, fermata del bus proprio davanti all'Hotel, diverse linee metro per poter raggiungere ogni parte della città.
Personale molto gentile e disponibile, colazione molto buona e varia, possibilità di lasciare i bagagli dopo il check out se si deve partire nel pomeriggio e non si vuole portarsi dietro le valigie.

Cons:

In stanza mancava l'armadio, e i cuscini per noi troppo bassi, avrei aggiunto una mensola porta oggetti nel bagno, ma sono dettagli....

2026-08-04 via Nuitee
C
Chiara extended_group it
8
2026-08-04 via Nuitee
D
Delphine solo_traveller fr
9
Pros:

La chambre triple est super au dernier étage, toute neuve, salle de bain toute neuve, la douche super Manque peut-être une petite étagère dans la salle de bain.

Cons:

Tout était très bien !!

2026-08-02 via Nuitee