Smart Apart Living - Wien Hauptbahnhof - self check-in

Hotels
7.5 (1756 reviews)
Waldgasse 19 , Vienna , at
+43 1 3535030

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Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Difficult check-in

Categories

Cleanliness
5.64
Some reviews indicated that cleanliness could be improved, with mentions of a dirty fridge and a sofa with stains.
Service
8.61
Standard service quality for this hotel tier, although there were minor issues with check-in.
Location
8.65
Multiple reviews praised the convenient location of the accommodation.
Room Quality
7.6
Rooms were generally comfortable, but some had problems such as poor insulation and furniture wear.
Amenities
6.63
Reviews mentioned a lack of kitchen utensils and issues with the heating/AC system.
Value for Money
8.09
The price was considered reasonable despite some downsides.
Food and Beverage
7.64
Standard quality for this hotel tier, with no specific feedback given.
Overall Experience
7.11
While some guests had enjoyable experiences, others faced significant problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 11:32

Property Description

Modern Aparthotel in Vienna's Sonnwendviertel District

Convenient Location: Situated just a short walk from Vienna Main Train Station and the Reumannplatz Underground Station, our Aparthotel offers easy access to the city's key attractions.

Comfortable Apartments: Enjoy the amenities of soundproofing, a modern cooling and heating system, a fully equipped kitchen, and a cozy living area with satellite TV in each apartment. Some units also boast a balcony or terrace for a relaxing stay.

Accessible to City Center: Explore Vienna effortlessly with a quick 5-minute underground ride to St. Stephen's Cathedral and the bustling city center.

Experience the perfect blend of comfort and convenience at Aparthotel - Smart Apart Living. Book your stay now!

Important information:

Check-in takes place from 14:00 at the Fast & Easy self-check-in terminal in the entrance area. Please follow the instructions below. Please note that your credit card or debit card pin code is required for payment. Please note that cash payment is not possible.

Instructions:
- Choose your language
- Enter your booking code (use only the digits, without the dots).
- Enter your personal data and check your reservation
- Pay with your credit or debit card - you will need your personal secret pin code
- Take your keycard and your receipt
- Check-out: please drop your keycard into the box at the check-in terminal.

Parking facilities are available at underground garage Tiefgarage Reumannplatz (entry via Waldgasse and Rotenhofgasse). Prices and other information can be found on their website.

To gain access to the building, you need a valid credit card or debit card, same process as entering a bank foyer.

Breakfast is available from 08.00 am to 10.00 am every day .
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 1756 reviews
Cleanliness: 5.64
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 7.11
V
Viktor • solo_traveller • at
10
2026-09-13 • via Nuitee
A
AISHWARYA • couple • de
1
2026-09-12 • via Nuitee
A
Antonio • couple • es
5
2026-09-11 • via Nuitee
L
Lisbeth • solo_traveller • au
8
Great location & comfy
Pros:

Great location, comfortable, good communication, clean & compact. Definitely use again

Cons:

All light switches are connected so turn one light on all go on, turn off all go off, no bedside lights. No cutlery or cooking utensils, but we had plates and bowls & fry pan. No ventilation other than a small window near the door.

2026-09-09 • via Nuitee
F
Florian • solo_traveller • at
1
Pros:

-

Cons:

Sauberkeit, überall Schimmel, Mini-Fenster

2026-09-06 • via Nuitee
P
Pietro • couple • br
9
2026-09-06 • via Nuitee
R
Robin • couple • fr
1
Cons:

Etat de l'appartement insalubre, avec de la moisissure sur le plafond de la pièce à vivre et de la salle de bain. Ca sentait le renfermé et la moisissure, et l'appartement est très humide donc les draps aussi étaient humides, très désagréable pour dormir. Nous n'avons aucune réponse de la part de l'établissement et de Booking.

2026-09-04 • via Nuitee
P
Patricia • solo_traveller • at
8
2026-09-02 • via Nuitee
P
Poliana • couple • pt
8
Pros:

Apartamento compacto, cama confortáveis.

Cons:

Faltam algumas coisas essenciais como uma lixeira por exemplo e itens de cozinha por se tratar de um apartamento. Aparelho que muda a cor do Led não funcionava sendo assim não conseguimos nem mudar a cor para algo mais claro nem desligar e tivemos que dormir com a luz azul ligada o tempo todo.

2026-09-01 • via Nuitee
R
Rogowska • couple • pl
1
nightmare
Pros:

bed was big

Cons:

there was mold and the menagment stoped responding just when we reported that

2026-08-31 • via Nuitee
B
Bernhard • family_with_children • at
9
2026-08-30 • via Nuitee
P
Peter • solo_traveller • sk
10
Ubytovanie bolo čisté, check in jednoduchý. Poloha blízkosti metra. Bol to môj už druhý pobyt v tomto ubytovaní.
2026-08-29 • via Nuitee
I
Isabella • couple • co
10
Súper bien todo
Pros:

La ubicación y el apartamento estuvo acoplado a mis necesidades

2026-08-28 • via Nuitee
R
Ro. • solo_traveller • at
7
Preis Leistung war über alles in Ordnung
Pros:

Das Zimmer war sauber, einchecken war automatisiert, alles in allen war es OK.

Cons:

Im Zimmer gab es einen komischen Geruch. Mistkübel gab es nur in der Küche fix verbaut.

2026-08-26 • via Nuitee
B
Bahadır Emre • couple • tr
10
Fiyst performans dengesinde tercih edilebilir bir yer
Pros:

Güvenli ve konumu olarak ulaşımı geniş ve yemek yeme olanakları sınırsız bir lokasyon.

Cons:

Odalar küçüktü hareket alanı dar.

2026-08-26 • via Nuitee
T
Tuana • couple • at
2
2026-08-25 • via Nuitee
A
annalisa • solo_traveller • it
8
2026-08-24 • via Nuitee
S
Simon • family_with_children • at
7
2026-08-23 • via Nuitee
M
Michael • solo_traveller • de
1
Ohne Worte
Pros:

Der Aufzug

Cons:

Kein personal

2026-08-23 • via Nuitee
S
Sahar • solo_traveller • at
1
Pros:

Nie mal dort buchen

2026-08-23 • via Nuitee