Smart Apart Living - Wien Hauptbahnhof - self check-in

Hotels
7.5 (1490 reviews)
Waldgasse 19 , Vienna , at
+43 1 3535030

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Allergy-free room
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Difficult check-in

Categories

Cleanliness
5.64
Some reviews indicated that cleanliness could be improved, with mentions of a dirty fridge and a sofa with stains.
Service
8.61
Standard service quality for this hotel tier, although there were minor issues with check-in.
Location
8.65
Multiple reviews praised the convenient location of the accommodation.
Room Quality
7.6
Rooms were generally comfortable, but some had problems such as poor insulation and furniture wear.
Amenities
6.63
Reviews mentioned a lack of kitchen utensils and issues with the heating/AC system.
Value for Money
8.09
The price was considered reasonable despite some downsides.
Food and Beverage
7.64
Standard quality for this hotel tier, with no specific feedback given.
Overall Experience
7.11
While some guests had enjoyable experiences, others faced significant problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 11:32

Property Description

Modern Aparthotel in Vienna's Sonnwendviertel District

Convenient Location: Situated just a short walk from Vienna Main Train Station and the Reumannplatz Underground Station, our Aparthotel offers easy access to the city's key attractions.

Comfortable Apartments: Enjoy the amenities of soundproofing, a modern cooling and heating system, a fully equipped kitchen, and a cozy living area with satellite TV in each apartment. Some units also boast a balcony or terrace for a relaxing stay.

Accessible to City Center: Explore Vienna effortlessly with a quick 5-minute underground ride to St. Stephen's Cathedral and the bustling city center.

Experience the perfect blend of comfort and convenience at Aparthotel - Smart Apart Living. Book your stay now!

Important information:

Check-in takes place from 14:00 at the Fast & Easy self-check-in terminal in the entrance area. Please follow the instructions below. Please note that your credit card or debit card pin code is required for payment. Please note that cash payment is not possible.

Instructions:
- Choose your language
- Enter your booking code (use only the digits, without the dots).
- Enter your personal data and check your reservation
- Pay with your credit or debit card - you will need your personal secret pin code
- Take your keycard and your receipt
- Check-out: please drop your keycard into the box at the check-in terminal.

Parking facilities are available at underground garage Tiefgarage Reumannplatz (entry via Waldgasse and Rotenhofgasse). Prices and other information can be found on their website.

To gain access to the building, you need a valid credit card or debit card, same process as entering a bank foyer.

Breakfast is available from 08.00 am to 10.00 am every day .
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 1490 reviews
Cleanliness: 5.64
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 7.11
M
Miroslava • family_with_children • gb
8
We checked in ok. Stay was comfortable. Many food outlets around accommodation. Only be prepared is
Pros:

Close to underground, walking distance from main train station. Cheap vending machines for drinks and coffee in communal area. Bed was comfortable.

Cons:

Little bit of mould on ceiling of our room other than that rooms were fine and quite.

2026-07-24 • via Nuitee
L
Lepomir • couple • at
2
2026-07-24 • via Nuitee
F
Franklin Junior • solo_traveller • pe
8
Pros:

Muy amplio, contaba con las instalaciones que necesitábamos, usamos mucho la cocina y nos ayudó un montón, asimismo la ducha, el baño de lo mejor, además que tenía tipo una terraza para disfrutar y tomar aire, la habitación amplia y las camas de lo mejor

Cons:

Podrían implementar una lavadora, asimismo nos quedamos 10 días y nunca limpiaron la habitación, no nos cambiaron las sábanas y las toallas, asimismo hubiésemos deseado que hubiera un trapeador, y por último incorporar tipo una ventana o un mecanismo para que el aire acumulado de lo que cocinamos no se quede encerrado

2026-07-24 • via Nuitee
G
Giuseppe • family_with_children • it
8
2026-07-24 • via Nuitee
G
Gerhard • solo_traveller • de
3
Pros:

Sehr ruhig, Lage

Cons:

Komplett unbemannt. Appartement war 3 Türen, 2 Gänge, 1 Hof und 1 Treppe von der Haustür/Straße entfernt. Was wenn man da mal Hilfe bräuchte weil man sich ausgeschlossen hat od. med.? Check-in funktionierte.

2026-07-23 • via Nuitee
N
Natalia • family_with_children • ua
1
2026-07-23 • via Nuitee
O
Olga • solo_traveller • ua
10
2026-07-22 • via Nuitee
N
Nermin • family_with_children • ba
7
2026-07-22 • via Nuitee
E
Edyta • solo_traveller • pl
4
Odbyl sie
Pros:

W zasadzie nic

Cons:

Jakosc pokoju, metalowe schody kazdy krok gosci hotelowych budzil

2026-07-20 • via Nuitee
T
Tesař • solo_traveller • cz
9
Příjemné bydlení.
Pros:

Lokalita klidná, blízko na metro. Dostatek prostoru, pokoj na stranu, kde jsem měl večer již stín, balkon. I při značné venkovní teplotě uvnitř příjemně. Přes Booking jsem měl slevu. Snídani jsem neměl, nehodnotím.

Cons:

Na den a půl vypadl internet. V kuchyni nebyl odkapávač na nádobí, ale použil jsem plech z trouby.

2026-07-20 • via Nuitee
B
Berger • solo_traveller • at
3
Cons:

Es war keine Bettwäsche da. Dann müsste man 2 mal nach rufen dafür,

2026-07-19 • via Nuitee
F
Fanni • couple • hu
8
2026-07-19 • via Nuitee
M
Mona • solo_traveller • at
2
2026-07-18 • via Nuitee
S
Silvia • solo_traveller • de
10
2026-07-18 • via Nuitee
J
Julia • couple • at
10
Sehr toll ich werde aufjedenfall wieder buchen.
Pros:

Das Layout vom Zimmer war wirklich super und bequem, außerdem war der Check-In und Check-Out super einfach. Für den Preis wirklich zufriedenstellend.

Cons:

Es war schon etwas heiß da die Klima nicht wirklich funktioniert hat.

2026-07-18 • via Nuitee
A
Aaron • solo_traveller • fi
9
Good place especially when you travel alone and you don't stay so long time only in the hotel.
Pros:

It was very appropriate for me because I travelled alone. Just compact and clear. I found almost all what I needed.

Cons:

A pan didn't work with the stovetop. It's not comptalible with the stovetop. Also pan was dirty when I started to cook.

Would be nice to get some bin near the kitchen and also more coat racks.

There were many hairs on the bed sheets. It didn't matter me but I think it could someone else.

2026-07-18 • via Nuitee
M
Martin • extended_group • at
9
Für Kurzaufenthalte sehr empfehlenswert, Preis-Leistung überzeugen, wenige Minuten vom HBF entfernt
2026-07-18 • via Nuitee
W
Werner • solo_traveller • de
9
Es hat alles bestens gepasst.
Pros:

Das Zimmer war sehr sauber, die Einrichtung schlicht, aber funktional gut durchdacht.
Der automatische Check In funktionierte problemlos.
Die Lage der Unterkunft ist sehr verkehrsgünstig.

Cons:

Am Anreiseabend hatte ich keinen WIFI Zugang,
(Am Tag darauf ging es aber).
Das verfügbare TV Angebot beinhaltete fast nur Trash-Sender.

2026-07-17 • via Nuitee
D
Daniela • solo_traveller • de
4
2026-07-17 • via Nuitee
M
Marko • solo_traveller • de
1
...
Pros:

Nichts

Cons:

Nichts

2026-07-16 • via Nuitee