Hotel Real del Sur

Hotels
•
Independent
7.6 (422 reviews)
Av. División del Norte, Coyoacan, Mexico City, 3640 , Mexico City , MX
52-55-56103012

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Facilities

Full-service spa
Nature reserve
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
Elevator
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Friendly staff
Affordable
Cons:
Old facilities
Inconsistent service
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.85
Some guests mentioned cleanliness issues such as hard beds and slippery bathrooms.
Service
7.85
Service was described as friendly by some, but disappointing by others, with specific mentions of staff being unresponsive.
Location
8.35
Generally positive feedback on the location with good accessibility to various transport options.
Room Quality
7.35
Rooms received praise for comfort but criticism for being old and not well maintained in some cases.
Amenities
7.85
Reviewed positively, but basic amenities such as coffee provisions were criticized.
Value for Money
7.35
Although affordable, condition of the hotel and amenities left some guests feeling it could be better.
Food and Beverage
7.85
Food received positive remarks, although some guests were misled about included breakfast options.
Overall Experience
7.35
Mixed feelings about the stay, with some enjoyable aspects overshadowed by lapses in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 08:31

Property Description

Escape to the enchanting Hotel Real del Sur, where comfort and luxury meet in the vibrant heart of Mexico City.

Unwind at Our Full-Service Spa
Indulge in rejuvenating massages, luxurious body treatments, and revitalizing facials at our serene spa, designed to elevate your relaxation experience.

Gourmet Dining Options
Savor exceptional cuisine at La Cava del Duque or enjoy the convenience of 24-hour room service. Grab a delightful snack at our coffee shop or unwind with a drink at the on-site bar/lounge.

Convenient Amenities
Stay connected with complimentary Wi-Fi throughout the hotel, while our 24-hour business center and concierge services cater to both leisure and business travelers alike.

Book your stay now for an unforgettable experience at Hotel Real del Sur!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 422 reviews
Cleanliness: 6.85
Service: 7.85
Location: 8.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 7.35
J
Juana • solo_traveller • mx
10
2026-05-28 • via Nuitee
A
Alejandro • solo_traveller • us
9
Pros:

Precio vs calidad

Cons:

Parte del personal en recepción poco amable

2026-05-26 • via Nuitee
L
LILIA • couple • ca
8
Hotel excelente but Booking a disaster.
2026-05-25 • via Nuitee
L
Luis • solo_traveller • mx
10
2026-05-21 • via Nuitee
S
Sareli • couple • mx
8
2026-05-18 • via Nuitee
M
Miguel Angel • solo_traveller • mx
10
Pros:

El servicio y la atención

Cons:

Un poco viejo el hotel

2026-05-18 • via Nuitee
G
garcia rumbo • solo_traveller • mx
10
Pros:

Excelente ubicación, buen recibimiento, habitación limpia, baños limpios, las instalaciones fuera de la habitación hermosas. Recomendable.

Cons:

En general estuvo perfecto todo.

2026-05-12 • via Nuitee
A
Arantxa • solo_traveller • mx
10
La verdad fue una excelente estadia el personal muy lindo las habitaciones comodas y limpias
Pros:

Excelente servicio y muy comodo

Cons:

El buffet no estaba tan bueno habia muy pocas opciones de comida

2026-05-11 • via Nuitee
G
Grisel • couple • mx
8
buena ubicación , regular estado de conservación
Pros:

la ubicacion, estacionamiento y tranquilidad

Cons:

limpieza de la habitación, la alfombra se ve vieja y no me dió confianza en que estaba limpia, acomodo de muebles, había un sofá que estorbaba y tropezamos con el varias veces, las cortinas no cerraban bien.

2026-05-08 • via Nuitee
R
Rafael • solo_traveller • mx
5
esta bajando de calidad
Pros:

EXcelente ubicacion, cerca de todos los servicios

Cons:

Necesitaba entrar temprano y me cobraron media renta extra cuando el hotel estaba vacío, no ponen botellas de agua suficiente, no tienen botellas de agua a la venta después de cierta hora, la cena en el restaurante es muy malo el servicio y la comida

2026-05-05 • via Nuitee
A
Araceli • solo_traveller • mx
8
Regular experience
Pros:

Reduce the noise in the rooms in front of street

2026-05-04 • via Nuitee
M
MILTON CARLOS • solo_traveller • mx
8
Pros:

Ubicación

2026-04-28 • via Nuitee
C
Cesar • extended_group • mx
10
Precio=comodidad=servicio
Pros:

La comodidad de la cama, lo amplio y bien equipado de las habitaciones

2026-04-28 • via Nuitee
G
Govinda Loyola • solo_traveller • mx
7
Bueno pero para 5 estrellas.
Pros:

Las instalaciones bien pero ya son viejas, no debería de considerarse de 5 estrellas.

Cons:

La limpieza.
La tina estaba muy sucia.

2026-04-26 • via Nuitee
E
Emmanuel • solo_traveller • gb
8
tout à fait correcte, à recommander
2026-04-23 • via Nuitee
C
Carlos • couple • mx
8
2026-04-20 • via Nuitee
J
Juan • solo_traveller • mx
9
2026-04-16 • via Nuitee
N
Norma • solo_traveller • mx
8
2026-04-16 • via Nuitee
E
Edgar • family_with_children • us
3
Cons:

The room is old tv didnt work, air conditioning took 3 hours to get cold, no mini fridge and really expensive.

2026-04-13 • via Nuitee
P
Piedra • solo_traveller • mx
9
Pros:

.

Cons:

.

2026-04-11 • via Nuitee