Hyatt Centric The Loop Chicago

Hotels
Hyatt Centric
8.6 (1841 reviews)
100 West Monroe Street , Chicago , us

Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Convenient amenities
Cons:
Issues with cleanliness
Breakfast prices
Small rooms for some guests

Categories

Cleanliness
7.06
Several reviews mentioned issues with cleanliness, including dirty rooms and unclean items.
Service
10
Multiple reviews praised the friendly and helpful staff, particularly at the front desk.
Location
9.53
Guests commonly noted the hotel's convenient location in proximity to attractions.
Room Quality
7.57
Rooms had a mix of positive and negative sentiments; positive comments about space faced criticism regarding cleanliness.
Amenities
9.02
Complimentary coffee and fruits were appreciated, although some amenities were lacking.
Value for Money
9.05
Reviews reflected overall satisfaction with the pricing for offered services.
Food and Beverage
8.01
Some compliments on availability of snacks, but criticism regarding breakfast pricing.
Overall Experience
8.56
The stay was generally enjoyable, despite significant cleanliness issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:51

Property Description

Modern Rooms with City Views

Experience the essence of Chicago in each modern room at Hyatt Centric The Loop Chicago, complete with Egyptian cotton bedding and stunning city skyline views from your window.

Fitness Center and Meeting Spaces

Stay active at the 24-hour fitness center with personal TV-equipped treadmills, or host successful meetings in the contemporary spaces equipped with state-of-the-art amenities.

Entertainment and Relaxation

Unwind at The Corner on the 3rd floor, offering a cozy fireplace, games area, and a large flat-screen TV. Enjoy a leisurely stay just steps away from Chicago's iconic landmarks.

Book now to indulge in luxury and convenience at Hyatt Centric The Loop Chicago.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 78 per day.

Location

Guest Reviews

8.6
Based on 1841 reviews
Cleanliness: 7.06
Service: 10
Location: 9.53
Room Quality: 7.57
Amenities: 9.02
Value for Money: 9.05
Food and Beverage: 8.01
Overall Experience: 8.56
T
Thomas family_with_children us
9
2026-06-13 via Nuitee
S
Suman family_with_children us
8
Pros:

In the vicinity of Millennial park and Willis tower. Outside the hotel did not feel unsafe even at night.

Cons:

Could have included breakfast at this pricing.

2026-06-12 via Nuitee
W
Wenyi extended_group cn
8
Good location
Pros:

Location is convenient.

Cons:

My room was not cleaned on the third day of my stay, and the explanation from the front desk was that “our hotel room is cleaned every other day unless you specifically request it to be cleaned every day”, which is obviously not true since I’ve stayed at Hyatt Centric hotels in NY and Philly where rooms are cleaned every day without being requested.

2026-06-12 via Nuitee
S
Stephanie family_with_children us
10
2026-06-12 via Nuitee
A
Ashlee couple us
10
Pros:

Location was great, didn't eat breakfast, it was quiet and easy to get to

2026-06-11 via Nuitee
E
Eric couple us
10
2026-06-09 via Nuitee
P
Patricia Ann extended_group us
9
Pros:

The property is near to most amenities

Cons:

The pillows are too soft

2026-06-08 via Nuitee
Z
zelda solo_traveller gb
10
Pros:

Great location and staff are brilliant. I will definitely come back again. All the staff were amazing and friendly and the housekeeping is exceptional 😊

Cons:

No dislikes

2026-06-08 via Nuitee
L
Lisa family_with_children us
10
Overall a wonderful stay, would definitely recommend it and would stay here again.
Pros:

Every staff member we interacted with was incredibly friendly and helpful. I LOVED the bathroom! Enjoyed the big soaker tub and large walk in shower. The bed was very comfortable. Everything was clean, and the location was fantastic for everything we needed to get to.

Cons:

The only complaint I have is that the bed only had a comforter on it, and even with the AC on it was a little too warm. Would have really like a flat sheet and maybe a light blanket on the bed to be able to adjust temperature more comfortably.

2026-06-08 via Nuitee
T
Travis solo_traveller us
10
2026-06-08 via Nuitee
S
Sofia couple br
10
2026-06-07 via Nuitee
K
karisa654 Solo travel
10
Great stay!
Pros:

I ended up staying here after another hotel let me down and I’m so pleased I did! This hotel is very nice, clean and comfy. I really enjoyed my stay, and it’s in great location.

2026-06-06 via Tripadvisor
K
Karis solo_traveller gb
10
Great stay!
Pros:

I ended up staying here after another hotel let me down and I’m so pleased I did! This hotel is very nice, clean and comfy. I really enjoyed my stay, and it’s in great location.

2026-06-06 via Nuitee
M
mary solo_traveller us
8
2026-06-05 via Nuitee
L
Lengyel extended_group ro
9
2026-06-03 via Nuitee
L
Laura solo_traveller au
9
Pros:

Location, room size & comfort

Cons:

Nothing I didn't like

2026-06-03 via Nuitee
K
Kaitlin Pearl solo_traveller us
1
Pros:

Nothing

Cons:

They were sold out when i went and forced me to stay at a different hotel and now wont issue the refund

2026-06-01 via Nuitee
S
SILVANA solo_traveller ar
10
Pros:

La ubicación y el tamaño de las habitaciones

Cons:

La apertura de la puerta del baño

2026-06-01 via Nuitee
A
Agata solo_traveller pl
10
Pros:

Spacious room, great view

2026-05-30 via Nuitee
M
Monshay couple us
10
2026-05-30 via Nuitee