Hyatt Centric The Loop Chicago

Hotels
Hyatt Centric
8.6 (1866 reviews)
100 West Monroe Street , Chicago , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Convenient amenities
Cons:
Issues with cleanliness
Breakfast prices
Small rooms for some guests

Categories

Cleanliness
7.06
Several reviews mentioned issues with cleanliness, including dirty rooms and unclean items.
Service
10
Multiple reviews praised the friendly and helpful staff, particularly at the front desk.
Location
9.53
Guests commonly noted the hotel's convenient location in proximity to attractions.
Room Quality
7.57
Rooms had a mix of positive and negative sentiments; positive comments about space faced criticism regarding cleanliness.
Amenities
9.02
Complimentary coffee and fruits were appreciated, although some amenities were lacking.
Value for Money
9.05
Reviews reflected overall satisfaction with the pricing for offered services.
Food and Beverage
8.01
Some compliments on availability of snacks, but criticism regarding breakfast pricing.
Overall Experience
8.56
The stay was generally enjoyable, despite significant cleanliness issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:51

Property Description

Modern Rooms with City Views

Experience the essence of Chicago in each modern room at Hyatt Centric The Loop Chicago, complete with Egyptian cotton bedding and stunning city skyline views from your window.

Fitness Center and Meeting Spaces

Stay active at the 24-hour fitness center with personal TV-equipped treadmills, or host successful meetings in the contemporary spaces equipped with state-of-the-art amenities.

Entertainment and Relaxation

Unwind at The Corner on the 3rd floor, offering a cozy fireplace, games area, and a large flat-screen TV. Enjoy a leisurely stay just steps away from Chicago's iconic landmarks.

Book now to indulge in luxury and convenience at Hyatt Centric The Loop Chicago.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 78 per day.

Location

Guest Reviews

8.6
Based on 1866 reviews
Cleanliness: 7.06
Service: 10
Location: 9.53
Room Quality: 7.57
Amenities: 9.02
Value for Money: 9.05
Food and Beverage: 8.01
Overall Experience: 8.56
C
Chelsea couple us
9
I loved it
Pros:

I loved the roof top bar, very clean, wonderful resturant right in the hotel! Very close to every thing in downtown area

Cons:

Everything was great

2026-07-04 via Nuitee
K
Kay’La couple us
7
Enjoyed my stay because of the location and peaceful atmosphere.
Pros:

Not too busy and well located within the city.

Cons:

Elevators were slow and AC units were loud in my room.

2026-07-01 via Nuitee
M
Mohammed couple us
9
2026-07-01 via Nuitee
J
Jennifer family_with_children co
5
2026-07-01 via Nuitee
J
Jennifer family_with_children co
3
No lo recomiendo
Pros:

Me gustó la ubicación

Cons:

Rogar para que pusieran 1 toalla de más porque éramos 4 huéspedes, todos los días ponían 3, pagué una habitación más grande en la reserva y al llegar me dieron una más pequeña y pretendían dármela 3 días después de mi estancia y no me devolvieron el dinero que pagué deexcedente.

2026-07-01 via Nuitee
R
rose solo_traveller us
10
Pros:

Staff was wonderful, the girl was very nice, patient, and helpful. Is nice to find people nice like her, after a long trip on the road. Tell u the truth, I always read comments of different hotels, and to add I've to admit I try to book in Capestry Hotel by Hilton and the customer assistance was VERY disappointing NO help when I was trying to make a reservation. So I keep reading reviews, and I read some reviews of YOUR hotel and I make my decision, I booked and I'm not disappointing at all.

2026-06-30 via Nuitee
R
rjk540i NONE Chicago, Illinois
10
Staycation in the Chicago Loop
Pros:

The Hyatt Centric is conveniently located in the heart of the Chicago Loop. Close to the El, great restaurants and within walking distance to The Art Institute, Printers Row, Millennium Park, Chicago River Walk and the River North neighborhood. We ended up staying in one of the suites, which was phenomenal. It had excellent views of the Loop and we could also see the lake—even though it was a sliver between the buildings. The room was clean and quiet and exceeded my expectations.

2026-06-28 via Tripadvisor
M
MEZA CUADROS BARAJAS solo_traveller mx
10
Pros:

Excelente trato de Carolina

2026-06-28 via Nuitee
G
gisele couple us
1
Good location but horrible hotel
Pros:

Location

Cons:

Unkept
No food, no drink machines, no pool, only give you 1 towel set
AC don’t work
Blind system broke and almost electrocute my boyfriend
Staff not helpful
Didn’t share all of the benefits of staying there which was included in a fee

2026-06-26 via Nuitee
T
Teresa extended_group us
10
2026-06-26 via Nuitee
I
Idil extended_group us
10
Pros:

We had a wonderful time at the Hyatt Centric. The rooms and bathrooms were incredibly spacious, and the location is super convenient—an easy walk to tons of local attractions. We really appreciated the complimentary coffee, water, and fruit available daily. To top it off, the Onsie Mexican restaurant was absolutely delicious! Highly recommend.

Cons:

The only downside was a glitch with our booking.com reservation—even though I had prepaid, the hotel system showed a balance due and they tried to charge me again. The front desk was able to sort it out and fix it, but it was a bit annoying to deal with right at check-in. Overall though, a great stay and I'd highly recommend it!

2026-06-25 via Nuitee
D
Darius couple us
4
I was very disappointed.
Pros:

The location.

Cons:

The room had a smell. The phone didn’t work. I called to have the phone fixed and it never happened. Housekeeping only came once. I had a king suite and the bed was definitely a queen and very low to the ground.

2026-06-25 via Nuitee
D
Davis couple us
10
2026-06-25 via Nuitee
S
Stephanie couple us
8
2026-06-25 via Nuitee
C
Courtney couple us
7
2026-06-25 via Nuitee
B
Brenda couple us
1
Cons:

Charging me for coffee?!? At the rates I paid?!? WTH?

2026-06-25 via Nuitee
M
Maria couple us
10
2026-06-22 via Nuitee
R
Richy09 solo_traveller us
9
Pros:

Location

Cons:

The bed was just good no excellent

2026-06-22 via Nuitee
J
jesse solo_traveller us
10
2026-06-22 via Nuitee
S
Sara couple us
9
2026-06-22 via Nuitee