Hyatt Centric The Loop Chicago

Hotels
•
Hyatt Centric
8.6 (1959 reviews)
100 West Monroe Street , Chicago , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Convenient amenities
Cons:
Issues with cleanliness
Breakfast prices
Small rooms for some guests

Categories

Cleanliness
7.06
Several reviews mentioned issues with cleanliness, including dirty rooms and unclean items.
Service
10
Multiple reviews praised the friendly and helpful staff, particularly at the front desk.
Location
9.53
Guests commonly noted the hotel's convenient location in proximity to attractions.
Room Quality
7.57
Rooms had a mix of positive and negative sentiments; positive comments about space faced criticism regarding cleanliness.
Amenities
9.02
Complimentary coffee and fruits were appreciated, although some amenities were lacking.
Value for Money
9.05
Reviews reflected overall satisfaction with the pricing for offered services.
Food and Beverage
8.01
Some compliments on availability of snacks, but criticism regarding breakfast pricing.
Overall Experience
8.56
The stay was generally enjoyable, despite significant cleanliness issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:51

Property Description

Modern Rooms with City Views

Experience the essence of Chicago in each modern room at Hyatt Centric The Loop Chicago, complete with Egyptian cotton bedding and stunning city skyline views from your window.

Fitness Center and Meeting Spaces

Stay active at the 24-hour fitness center with personal TV-equipped treadmills, or host successful meetings in the contemporary spaces equipped with state-of-the-art amenities.

Entertainment and Relaxation

Unwind at The Corner on the 3rd floor, offering a cozy fireplace, games area, and a large flat-screen TV. Enjoy a leisurely stay just steps away from Chicago's iconic landmarks.

Book now to indulge in luxury and convenience at Hyatt Centric The Loop Chicago.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.6
Based on 1959 reviews
Cleanliness: 7.06
Service: 10
Location: 9.53
Room Quality: 7.57
Amenities: 9.02
Value for Money: 9.05
Food and Beverage: 8.01
Overall Experience: 8.56
D
Daniel • family_with_children • us
10
Would stay here again!
Pros:

Location was great for visiting colleges and museums and theaters . Staff friendly and helpful!

2026-09-18 • via Nuitee
S
Suzanne • solo_traveller • us
10
Pros:

How helpful they where. After check out. My daughter left her wallet on bed after left. Went to Japanese market and that when notice gone. Call hotel. Gave my cell number. They call back 10 later said they didn't find it. And that when my daughter said it would be on bed. So say check and call back we then decide drive back to hotel ourselves almost there when they call back and they found it along with her sleep mask. So thankful they found it. Made us see bts night and weekend better. Thank you to you staff.

Cons:

Bed little lower to floor than I am use to.

2026-09-17 • via Nuitee
B
Bradford • solo_traveller • us
9
Pros:

The area and nice staff

Cons:

The bed was too low and very hard

2026-09-15 • via Nuitee
C
Crystal • couple • us
7
Pros:

We loved the location and the roof top and also restaurant on the main floor !

Cons:

Personally we thought the bed was so uncomfortable

2026-09-14 • via Nuitee
H
Hannah • couple • us
10
10/10 Amazing! Will definitely be back.
Pros:

The hotel was beautiful, clean and in a perfect location! The staff was amazing as well!

Cons:

No complaints!

2026-09-14 • via Nuitee
T
Trisha • couple • us
8
2026-09-13 • via Nuitee
M
Mari • solo_traveller • es
5
Precio desorbitado
Pros:

Ubicación

Cons:

No te limpian la habitación y por el precio que menos que hacerlo

2026-09-13 • via Nuitee
R
Rosbel • extended_group • us
10
2026-09-11 • via Nuitee
R
Rafael • extended_group • br
3
2026-09-11 • via Nuitee
C
Canute • couple • ca
10
2026-09-11 • via Nuitee
R
Rafael • couple • br
3
Cons:

Eles me cobraram o valor da estadia duas vezes não cartão erradamente , 517,64US e agora estão me pedindo 05 dias uteis para devolver , um absurdo ser punido sem esse dinheiro por uma semana por um erra deles, solicito reembolso imediato

2026-09-11 • via Nuitee
K
Kimberly • family_with_children • us
8
Pros:

Location was great

Cons:

The value was ridiculous but everything in that location was booked

2026-09-10 • via Nuitee
M
Miguel Angel • family_with_children • us
7
2026-09-08 • via Nuitee
B
Brittany • couple • us
10
2026-09-08 • via Nuitee
A
Andrea • couple • us
8
I’ll give the hotel a B- great location but they need to work on cleanliness.
Pros:

Loved the location

Cons:

The room needed a deep clean. Scuffs on walls in the bathroom and sleeping area, stains on carpet.

2026-09-08 • via Nuitee
J
Jeanette • solo_traveller • us
9
2026-09-08 • via Nuitee
B
Blanca • extended_group • us
10
2026-09-07 • via Nuitee
W
Williams • solo_traveller • us
8
2026-09-07 • via Nuitee
C
cosio • solo_traveller • us
10
Really recommend
Pros:

The staff was wonderful! They make you feel welcomed and go out of their way to help you! I really recommend staying here and will absolutely be booking here again soon. This is also a very centric hotel, you can walk to restaurants and many stores as well.

2026-09-07 • via Nuitee
C
Cova • extended_group • us
10
2026-09-06 • via Nuitee