Luccombe Manor Country House Hotel

Hotels
8.8 (1251 reviews)
Popham road , Shanklin , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Comfortable accommodations
Cons:
Limited amenities
Some dated rooms
Dustiness in places

Categories

Cleanliness
8.28
Some reviews mentioned dustiness and dated rooms.
Service
9.25
Staff were consistently described as friendly, helpful and attentive.
Location
9.29
Multiple reviews praised the location and views.
Room Quality
8.24
Concerns about dated rooms but some were spacious and comfortable.
Amenities
8.77
Amenities were satisfactory, but there were some limitations regarding spa facilities.
Value for Money
8.73
Overall considered reasonable, although some called it a bit expensive.
Food and Beverage
8.78
Food was highly praised with a variety of choices available.
Overall Experience
9.05
Most reviewers expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:05

Property Description

Panoramic Cliff-Top Location:
Nestled in 4 acres of landscaped gardens, Luccombe Manor Country House Hotel offers breathtaking panoramic views over Sandown Bay, providing a serene retreat for guests.

Leisure Facilities Galore:
From outdoor pools and hot tubs to an indoor pool, hot tub, and sauna, guests have a plethora of leisure options to unwind and relax during their stay at the hotel.

Exquisite Dining Options:
Indulge in a culinary experience at the Appley Restaurant, boasting Victorian ceilings and stunning views, or savor a meal at the Grand View Restaurant while enjoying the picturesque surroundings of the gardens.

Book now to experience the perfect blend of luxury, leisure, and gastronomy at Luccombe Manor Country House Hotel!

Important information:

The Grand View Tea Gardens are open May to September.

Guests wishing to bring pets must arrange this in advance with the hotel, and additional charges will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £5 per person per night when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1251 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
A
Alistair • couple • gb
9
A lovely time spent with great staff
Pros:

Staff were great and dog friendly

Cons:

Breakfast coffee machine terrible, direct access to beach steps closed off

2026-07-03 • via Nuitee
R
Rebecca • solo_traveller • gb
10
2026-06-28 • via Nuitee
M
Michael • couple • gb
9
A country house hotel overlooking the sea with elements of luxury and ever-helpful staff
Pros:

This is a very good hotel situated close to the top of a high cliff with excellent views of the sea. The staff were always helpful and efficient. Our large room was comfortable with a small bathroom in which everything worked as it should. The buffet breakfast provided lots of fresh fruit and pastries, and a cooked breakfast was prepared to order. The public rooms were impressively appropriate in a building that had been a wealthy person's residence. The sister hotel next door provided high-quality evening meals.

Cons:

Nothing comes to mind because everything was good.

2026-06-28 • via Nuitee
E
Ekaterina • family_with_children • gb
9
2026-06-27 • via Nuitee
F
FATANEH • extended_group • gb
3
Pros:

My friends and I stayed at this hotel with our dog. Overall, the experience was not entirely negative, but there were several significant issues that affected our stay.
To begin with, the weather was extremely hot, and we did enjoy the pool during our stay. The young receptionist was friendly and welcoming. In fact, most of the staff were polite and kind. We also appreciated that the hotel was dog-friendly—there was a water tap outside the building for dogs, and staff even gave them treats and a ball. There was also a small outdoor area where dogs could play, which was a nice touch.

Cons:

The room did not have a refrigerator, which meant we had to walk a considerable distance downstairs every time we needed ice or water. The room was equipped with only a very small fan that barely circulated warm air. Our dogs were unable to sleep properly due to the lack of ventilation and difficulty breathing in the heat .There was no proper cooling system in the lobby or restaurant either. When we requested a fan during breakfast, we were told it was not possible. As a result, we had to carry our own room fan to the restaurant, which was extremely uncomfortable and inconvenient in such heat. Because the fan was so small, we had to use an extra chair from a nearby table, which led to a very rude reaction from one of the female staff members. This same staff member had ignored our greeting the previous day and behaved in an unwelcoming and dismissive manner, even pressing herself against the wall to avoid passing near us. This behavior was quite unpleasant and unprofessional. During the breakfast, They did not even open the windows. We opened it as we could not breathe, The inside of the window was covered in spider webs, which clearly indicates that it had not been properly cleaned for a long time.
Additionally, the reception was completely closed at night, which was inconvenient and made it difficult to get assistance when needed.
The breakfast was very basic and lacked variety, especially considering the price we paid. The fruits were unwashed and visibly dirty, with even cobwebs attached to the apricots, which is completely unacceptable.
Finally, the bed sheets were not changed during our stay—only the towels were replaced. In most reputable hotels, bed sheets are changed on a daily basis to ensure proper health and hygiene standards, making this oversight particularly unacceptabl

2026-06-26 • via Nuitee
C
Carol • couple • gb
8
2026-06-26 • via Nuitee
E
Emma • family_with_children • gb
10
2026-06-24 • via Nuitee
P
Philip • solo_traveller • gb
10
Perfect family break
Pros:

Everything was perfect

Cons:

Nothing

2026-06-22 • via Nuitee
B
Bridget • couple • gb
10
Absolutely fabulous… the staff are excellent and the Manager Chris gave us a very warm welcome and very professional.
Pros:

It was very clean. Excellent for dogs. Best place we have stayed with our dogs. Very friendly
Pool area was fantastic as our dogs could stay with us.

Cons:

Nothing it is amazing

2026-06-20 • via Nuitee
A
Adrian • couple • gg
4
2026-06-19 • via Nuitee
L
Lynne • couple • gb
4
Disappointing
Pros:

Location - sea view

Cons:

The entrance sign was mouldy which set the tone for our stay. Weeds and cobwebs in the entrance etc. Happy to give private feedback to the management.

2026-06-19 • via Nuitee
J
Julia • extended_group • gb
9
The dinners were well priced and very tasty.
Pros:

Lovely view of the sea. Near the top of Shanklin Chine with free access from the hotel.
Excellent breakfast and dinner.

Cons:

Our room in the extension was bland. White walls paintwork and bedding. No room for armchairs.
Because the main hotel was Victorian there were 23 steps
to the first floor. At 88 years I found it hard to ascend several times a day.
During the evening there was an absence of staff in the public areas of Luccombe Manor House Hotel.

2026-06-16 • via Nuitee
T
TAHIR • extended_group • gb
10
Tranquille, relaxing and enjoyable
Pros:

South part of the Island is the best. On a hot sunny day Luccombe Hotel is the best location as you see the clear blue see and blue sky. The garden and swimming pools are amazing including your sauna and hot tubs

Cons:

All good. Nothing negative

2026-06-06 • via Nuitee
R
Raymond • couple • gb
9
Staff made this place…Exceptional! Thank you
Pros:

Location and the facilities and staff

Cons:

Could have done with a bit more dusting in our room.

2026-06-05 • via Nuitee
C
Clive • solo_traveller • gb
10
Pros:

Friendly helpful staff. Excellent breakfasts. Location.

Cons:

NA

2026-06-05 • via Nuitee
O
Olivia • family_with_children • gb
6
We had a lovely stay due to the pool and outside areas, and the good breakfast. Room disappointing.
Pros:

Amazing pools and outdoors spaces. Beautiful views.

Cons:

Room was cramped and dated for the price paid.

2026-06-01 • via Nuitee
N
Natasha • couple • gb
8
Great to have bed and pool all day
Pros:

Pool
Garden

Cons:

Having to go next door for food.
Found out just before leaving that food could be brought to our pool area.
I was unaware until another guest told me.
When I asked about food I was told to go next door to the restaurant.
Can’t see sea from garden as hedges are very high

2026-05-28 • via Nuitee
E
Emma • solo_traveller • gb
10
Excellent Hotel
Pros:

Excellent service. Outside facilities were clean and well looked after.

2026-05-26 • via Nuitee
I
Ian • couple • gb
9
Excellent friendly hotel with great facilities for dogs.
Pros:

The food, the friendly staff, the facilities for dogs and the overall location And comfort provided.

Cons:

Some troubles with the Wi-Fi.

2026-05-23 • via Nuitee
M
Michael • solo_traveller • gb
10
Excellent Hotel would definitely stay again and would highly recommend to anyone visiting the Isle of Wight.
Pros:

Everything from the moment we arrived, friendly helpful staff, beautiful hotel, lovely gardens, plenty to do onsite. Dinner was excellent and breakfast selection was absolutely amazing with a fantastic choice. We especially enjoyed the huge choice of prepared fresh fruit, yogurt, seeds, cranberries, pastries etc. and plenty of choice on the cooked breakfast menu. We were travelling on our bikes and there was a place to wash your bike and a secure bike store.

Cons:

Nothing

2026-05-22 • via Nuitee