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Luxurious Rooms with Wooden Terraces
Experience luxury in every detail with our spacious and modernly-decorated rooms featuring flat-screen TVs, air conditioning, and balconies opening to lush green surroundings. Some suites even offer duplex layouts for extra comfort.
Gastronomic Delights and Wine Selection
Indulge in the local cuisine at our in-house restaurant with an extensive wine selection. Explore traditional Portuguese restaurants in nearby Grândola for a true culinary adventure.
Relaxation and Wellness
Unwind by the outdoor pool or enjoy a cocktail from the bar. Pamper yourself at the Spa and Wellness centre with massages and sauna sessions. For a leisurely exploration, opt for bicycle rental to tour the serene surroundings.
Book your stay at Sublime Comporta Country Retreat & SPA for a luxurious retreat amidst nature and relaxation.
When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Sublime es un destino excepcional. La arquitectura , la atención , los restaurantes . Todo !
What a stuning place….Simply breathtaking…The staff,the nature,the villas,the concept the design and decorations ….Everything so spot on,so unique,so splendid.We have left Sublime with beautiful memories and preetiest seashells that we have collected from the beach :) We will definitely be back 🙏🏻 Many thanks to the whole team for making our stay so memorable
Facilities, rooms in general. Everything was very clean.
Staff. Some couldn’t even speak proper English. For instance, even though we had booked a dolphin watching experience from long before our arrival twice, once we drove to the location from our hotel which took half an hour - the tour had already left. Apprently, they informed us the time of departure wrong which they later accepted. When we had dinner at beefbar, the waitress could not explain us the meat section at all. There just some examples we faced.
Excellent facilities throughout, including a first-rate gym.
The layout and design create a genuine sense of luxury.
The restaurants are top tier.
Bicycles for moving around the property are a nice touch.
Several preventable failures, all traceable to poorly trained or poorly informed staff:
1. Restaurant booking and availability
On our first night we asked staff about dinner options and settled on the Italian restaurant. We asked whether a booking was required and were told we could simply show up. We arrived at 19h30 with another couple to find the restaurant closed on Mondays. The steak restaurant was fully booked, so we ended up eating at the bar. Staff should know the opening days and booking requirements of the property’s own restaurants.
2. Room upgrade confusion
We requested a larger room with a bathtub and were told it was arranged. The cleaning team then told us we could not move, while reception insisted the room was ready. The room contained a welcome card and a cot intended for a different family. When I pointed out this series of errors to the staff member who eventually assisted us, his response was “it wasn’t ME who made these mistakes”. That is not an acceptable response from anyone representing the property.
3. Anniversary surprise spoiled
I arranged a bouquet and a private dinner for our anniversary via WhatsApp with your team. Staff then messaged my fiancé directly on his phone, revealing the surprise. The card accompanying the flowers read “Happy Birthday” instead of “Happy Anniversary”.
4. Shuttle booking
The staff member handling the Beach Club shuttle repeatedly pressed us to commit to the earliest possible return time, despite my explaining that we had not visited before and would confirm once there. As shuttles return on the half hour until 22h30, this pressure was unnecessary and inappropriate.
We are not seeking compensation. We are sharing this so management can address the training and communication gaps before they affect other guests.
Prijs kwaliteit vond ik dat het niet aan mijn verwachtingen beantwoorde
Ruimere kamers met een verzorgde tuin aanpalende aan de kamers wat niet het geval was.
Tudo maravilhoso!!! Muito sofisticado mas a essência mantém a natureza em primeiro lugar, voltaria novamente
Relatei booking o absurdo do que aconteceu, para ressarcimento (já recebido)
Reserva paga , quase 4 mil euros duas noites
Quarto não era no complexo principal era em outro lugar que não gostamos, logo não conseguiram quarto similar e fomos expulsos , sendo obrigados a achar outro, fomos para Quinta da Comporta, MARAVILHOSO .. esse sim tem staff a altura e respeito ao cliente..
sublime comporta irei espalhar o que eu puder essa situação gravíssima!!!
Detalhe que isso foi 00:00!!!!!
🙈 vergonhosa a situação.. gerente teria que ser mandada embora, viajo há 40 anos para hotéis padrão 5 estrelas, nunca vi isso acontecer!!!!
Não nos hospedamos!!!
Quarto e áreas comuns
Nao repuseram o mini bar liguei para o room service à meia noite e disseram que não tinham ninguém para ir ao quarto repor o que estava em falta.
10
10
El sitio es increíble y la experiencia lo ha sido también 🤍
El onboarding y la llegada fue un poco regulera. Para un hotel de estas características y precio te esperas otra cosa. Más información, guía por el sitio.. es enorme y la llegada puede ser un poco abrumadora ! Parte del personal es muy joven y no muy profesional.
Por lo demás, brutal.
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