Sheraton Mesa Hotel at Wrigleyville West

Hotels
•
Sheraton
8.6 (458 reviews)
860 North Riverview , Mesa , US
+1 480-664-1221

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Maintenance issues
Outdated room facilities

Categories

Cleanliness
8.11
Several reviews noted maintenance issues that affected the perceived cleanliness.
Service
9.08
Most reviews highlighted the friendly and accommodating staff.
Location
9.12
Described as convenient with nice surroundings and close to amenities.
Room Quality
8.07
Spacious rooms but some mentioned issues with outdated facilities.
Amenities
8.6
Facilities were appreciated, but some amenities had maintenance failures.
Value for Money
8.56
General sentiment was that although some issues existed, the stay was satisfactory.
Food and Beverage
8.61
On-site restaurants were noted positively by several guests.
Overall Experience
8.68
Overall enjoyment of the stay, with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:16

Property Description

Luxury Accommodations
Experience comfort and convenience at Sheraton Mesa Hotel at Wrigleyville West. Each room is equipped with modern amenities like air conditioning, a microwave, and a refrigerator. Relax in a private bathroom with a bath or shower, and stay productive with a desk and laptop safe.

Relaxation and Recreation
Unwind by the outdoor pool or maintain your fitness routine at the on-site fitness centre. Enjoy various activities such as fishing in the surrounding areas. After a day of exploration, take advantage of the shared lounge to socialize or relax.

Convenient Location
Located in Mesa and just 13 km from Phoenix Sky Harbor International Airport, our hotel offers easy access to local attractions and transportation. Book your stay now and indulge in a blend of comfort and style.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Location

Guest Reviews

8.6
Based on 458 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
K
Kevin • couple • us
10
2026-09-17 • via Nuitee
M
Megan • family_with_children • us
6
2026-09-08 • via Nuitee
B
Brisia • extended_group • us
10
Loved it! We would love to go back.
Pros:

It’s clean, the pool is big. Friendly customer service.

Cons:

There’s no free breakfast lol.

I was charged another $200 but I was told it would be refundable hopefully.

2026-08-31 • via Nuitee
B
Beth • couple • us
5
Hot room.
Pros:

Big parking lot for the RV. Pools and hot tub were nice. Bartender was friendly and made good drinks. Rooms were clean.

Cons:

First room was hot and air conditioning didn’t work. Had to change rooms after unpacking in first room. Staff did not offer to help us move our stuff so we had the schlep it to new room by ourselves.

2026-08-23 • via Nuitee
J
Jennifer • couple • us
4
2026-08-10 • via Nuitee
Z
Z4627OZtonyj • Couples
10
Best hotel ever
Pros:

I don’t normally feel like writing reviews, but I had to do it for this Sheraton hotel. The experience was above and beyond my expectations. There are three names I’d like to point out to be the best employees I’ve ever came across throughout the hotel experience.

Front desk: Justin
He was like a superhero, and he didn’t let up one bit. There was at least 5 of us trying to check in, because we used third party apps. Apparently none of the third party apps sent over virtual cards for our check ins. Just handled it with calls, resolving problems and checking people at the same time. He made the process effortless and worked so well to solve problems immediately. I can’t express enough how professional this man was. He was awesome and by far best at what he did. Best costumer care I’ve ever dealt with. Thank you Justin.

Align: this man had the best positive attitude just like Justin and he made us feel so welcome and accommodating to the needs we had. Great attitude and overall very happy pleasant person.

House keeping: maria. Phenomenal person who works so hard and seems like she did everything.

Thank you three for making such a wonderful experience for me and my wife. You all deserve the best gratitude and great job Sheraton, you have the best employees ever.

2026-08-08 • via Tripadvisor
C
Cynthia • couple • us
10
Pros:

Clean, good location, comfortable beds

2026-08-02 • via Nuitee
P
Paurush • solo_traveller • us
10
2026-07-17 • via Nuitee
C
Cindy • family_with_children • us
10
Pros:

Everything was great

Cons:

The staff could be friendly

2026-07-14 • via Nuitee
L
Lincoln • solo_traveller • us
1
2026-07-09 • via Nuitee
J
Joyce • couple • pr
9
Buena
Pros:

Todo muy bueno cama comoda facilidades muy buenas y limpio.

Cons:

Lo unico negativo variedad en el desayuno, es igual todos los dias

2026-07-09 • via Nuitee
S
Sarah • couple • us
9
Clean, comfortable and has everything you need for quick stay close to Phoenix
Pros:

Comfortable. Big screen by the pool was great for watching the World Cup.

Cons:

None

2026-07-08 • via Nuitee
L
Lolita • solo_traveller • us
9
2026-07-07 • via Nuitee
L
laurengS3122GF • Solo travel
2
Bad room conditions and service
Pros:

I was very disappointed with my stay. From the moment I arrived, the service was poor. They say no charge for dogs on their website and charged me for my dog? Also despite carrying multiple heavy bags, several employees stood on their phones and watched without offering any assistance while coming and going.

The room itself was in unacceptable condition. The bathroom door frame was severely damaged and peeling, the shower drain was dirty, the chair and carpet had visible stains, and the walls were covered in scuffs and streaks. The view overlooked rooftop HVAC equipment instead of anything remotely pleasant.

The biggest frustration was getting ready for a friend’s wedding. The mirror light didn’t work, making it difficult to get ready on time. These are basic maintenance issues that should have been addressed before the room was assigned.

Overall, the room felt poorly maintained and the customer service was indifferent. For the price paid, I expected a clean, functional room and attentive staff, but unfortunately this stay fell well below expectations.

2026-06-22 • via Tripadvisor
T
Tarra • family_with_children • us
10
2026-06-22 • via Nuitee
K
Khadijah • couple • us
1
Even though it was one night, I had a great time
Pros:

It was really nice and it was really clean

Cons:

Not applicable

2026-06-09 • via Nuitee
S
Sonya • solo_traveller • us
8
Pros:

Location and price
Staff were extremely friendly

Cons:

N/A

2026-05-28 • via Nuitee
C
Cynthia • solo_traveller • us
10
2026-05-25 • via Nuitee
J
Jose • solo_traveller • us
10
2026-05-18 • via Nuitee
I
Ibrahim • couple • sa
10
Pros:

I liked the location, pool, it’s clean and good value

2026-04-26 • via Nuitee