Ambrose Hotel

Hotels
8.8 (479 reviews)
1255 20th Street , Los Angeles , us

Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent amenities
Cons:
Overbooking issues
Higher prices than expected

Categories

Cleanliness
8.26
Most reviews indicate the hotel is clean, but one review's description of an overbooking disaster could suggest minor cleanliness issues in stressed situations.
Service
9.23
Multiple reviews praised the service, especially highlighting the friendly drivers and attentive staff.
Location
9.27
Numerous mentions of the hotel's excellent location with proximity to dining and shopping options.
Room Quality
8.72
Rooms are described as clean and comfortable, with some having balconies which added to the experience.
Amenities
8.75
Positive mentions of complimentary services like transportation and breakfast offerings.
Value for Money
8.21
Some reviews indicate that the value could be questioned, particularly in relation to the overbooking experience.
Food and Beverage
8.76
Breakfast was positively noted, particularly highlighting specific staff members involved in food service.
Overall Experience
9.23
General sentiment throughout the reviews indicates a strong positive experience apart from the overbooking issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:35

Property Description

Eco-Friendly Boutique Hotel: Nestled in a serene residential neighborhood, The Ambrose is a sustainable boutique hotel in Los Angeles, boasting a 24-hour fitness center and complimentary Wi-Fi in all rooms.

Green Amenities and Services: Indulge in healthy, locally sourced treats from the mini-bar, relax in stylish rooms with plush bathrobes, and make use of the ergonomic workspaces provided.

Convenient Transport Options and Dining: Take advantage of complimentary transportation within a 5 km radius, rent a hybrid car, or explore the area on a free bicycle. Additionally, relish in-room dining with a diverse menu available round the clock.

Book your stay at The Ambrose now to experience eco-luxury at its finest!

Important information:

Please note: There are a limited number of bicycles at the hotel and they are available to guests on a first come, first serve basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 39 per day.

Location

Property Accessibility

Total Disability Score: 31.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 3
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 479 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
D
DANA solo_traveller us
7
2026-06-12 via Nuitee
H
Hilary solo_traveller us
10
Pros:

A lovely, inviting space - inside and out - and an especially warm, friendly and gracious staff. I really enjoyed my stay and would definitely stay there again.

2026-06-11 via Nuitee
J
jeaninescott0 Business
10
Exceeded Expectations
Pros:

A group of friends volunteered in the area and were looking for a place for the night that wasn't crazy expensive like the Santa Monica hotels closer to the water. The Ambrose was a pleasant surprise. It is very clean and up to date. Taylor at the front desk, and everyone else we encountered, were very friendly and helpful. We enjoyed the complimentary glass of wine when we arrived after a long day and the coffee bar in the morning had everything we needed. I would definitely recommend The Ambrose to anyone needing to stay in the Santa Monica area!

2026-06-10 via Tripadvisor
9
990karao Friends getaway
10
Mahalo!
Pros:

Great service. Friendly staff, nice HH and great transportation.

2026-06-06 via Tripadvisor
T
Tonarely extended_group us
8
Pros:

Staff was excellent!! Hotel is charming.

2026-06-06 via Nuitee
J
Jeffrey couple au
8
2026-06-04 via Nuitee
S
Sandra solo_traveller us
5
2026-06-04 via Nuitee
R
Road22653158868 Business
10
Hidden Gem
Pros:

This boutique hotel is a gem! The staff is friendly and attentive. The amenities like happy hour and being directly across from Tartine is an added bonus. There's a Tesla that does free drop off and pickups and our driver Noelle was the sweetest!

2026-06-03 via Tripadvisor
6
66dwaynew Family
10
Nolle is awesome!!!!
Pros:

Noelle D is so great!!! She was so funny and personable and made the ride simple and easy. She’s incredible. Thanks so much Noelle.

2026-05-30 via Tripadvisor
M
Metin family_with_children tr
10
2026-05-29 via Nuitee
Z
Zinovy couple us
9
Nice hotel
Pros:

Very nice hotel and room.

Cons:

Location

2026-05-28 via Nuitee
A
aubrit2020 Business
10
Incredible team and lovely stay!
Pros:

The Ambrose hotel is wonderful not only for its location but for the incredible team working there. Everyone we encountered was amazing, helpful and so wonderful. From Noelle who gave helpful recommendations and rides with their complimentary car service while also being lovely company. To Molly and Eileen at the front who made sure that our stay was perfect and were always warm and friendly. Alex the manager and Hugo the lovely person behind the bar for amazing happy hour. The level of care and brilliantly unique and kind people made this one of our favorite hotel stays in a while and we will definitely be back. The Ambrose is the right choice for its the amazing people working there!

2026-05-27 via Tripadvisor
A
Alicia solo_traveller us
10
2026-05-27 via Nuitee
G
Gwilym solo_traveller us
10
Pros:

Clean and close for my stop in morning

Cons:

Bed covers were a little tight for me

2026-05-22 via Nuitee
R
Reviewer021 Family Toronto, Ontario
10
Great boutique hotel experience
Pros:

Great boutique hotel in a safe neighbourhood. The rooms were super clean with comfy beds and soft linens. Convenient to have secure underground parking on site. The hotel had complimentary tea/coffee at all times in their lobby area, and offered a Tesla ride to nearby attractions. Was also great to have one of the best bakeries right across - perfect for breakfast/lunch or a delicious dessert. Would highly recommend this hotel.

2026-05-21 via Tripadvisor
7
79yoy Solo travel
10
Great service!
Pros:

Super nice driver! Great conversation. Clean car, safe driving

2026-05-19 via Tripadvisor
G
girldrummer33 Solo travel
10
Perfection
Pros:

Great hotel. Super elegant and comfortable. Love the filtered water and coffee set up on the am.
Noel the shuttle driver is an absolute doll!

2026-05-15 via Tripadvisor
A
Ann Marie family_with_children us
10
Ths was a perfect spot to have a family gathering.
Pros:

Our family members enjoyed a really nice weekend at the Ambrose Hotel. The location of the hotel was great and allowed us easy access to all amenities and ocean. There was even a farmer's market on Saturday that we enjoyed. The common areas were awesome and inviting which made staying with extended family more fun. And, the staff was helpful, friendly, and very professional.

Cons:

nothing really. All was GOOD.

2026-05-15 via Nuitee
H
heatherhM4276WY Couples
10
Great customer service team
Pros:

Noelle and Ivan were amazing!!! Wonderful customer service! Definitely coming back again!

2026-05-13 via Tripadvisor
2
269christinew269 Business Washington DC, District of Columbia
10
A great home base
Pros:

Very comfortable and attractive property, good sized rooms. I ended up here as it was close to the office where I had two days of meetings. However it wasn’t close enough that I could walk, so I was pleasantly surprised that they had a hotel car for local transport. It was a really nice touch, especially with the friendly Noelle as my driver. She was great! The personal service erased the usual hassles of a long business trip. Thank you Noelle and the rest of the team for making this a great experience!

2026-05-12 via Tripadvisor