Ambrose Hotel

Hotels
8.8 (513 reviews)
1255 20th Street , Los Angeles , us

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent amenities
Cons:
Overbooking issues
Higher prices than expected

Categories

Cleanliness
8.26
Most reviews indicate the hotel is clean, but one review's description of an overbooking disaster could suggest minor cleanliness issues in stressed situations.
Service
9.23
Multiple reviews praised the service, especially highlighting the friendly drivers and attentive staff.
Location
9.27
Numerous mentions of the hotel's excellent location with proximity to dining and shopping options.
Room Quality
8.72
Rooms are described as clean and comfortable, with some having balconies which added to the experience.
Amenities
8.75
Positive mentions of complimentary services like transportation and breakfast offerings.
Value for Money
8.21
Some reviews indicate that the value could be questioned, particularly in relation to the overbooking experience.
Food and Beverage
8.76
Breakfast was positively noted, particularly highlighting specific staff members involved in food service.
Overall Experience
9.23
General sentiment throughout the reviews indicates a strong positive experience apart from the overbooking issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:35

Property Description

Eco-Friendly Boutique Hotel: Nestled in a serene residential neighborhood, The Ambrose is a sustainable boutique hotel in Los Angeles, boasting a 24-hour fitness center and complimentary Wi-Fi in all rooms.

Green Amenities and Services: Indulge in healthy, locally sourced treats from the mini-bar, relax in stylish rooms with plush bathrobes, and make use of the ergonomic workspaces provided.

Convenient Transport Options and Dining: Take advantage of complimentary transportation within a 5 km radius, rent a hybrid car, or explore the area on a free bicycle. Additionally, relish in-room dining with a diverse menu available round the clock.

Book your stay at The Ambrose now to experience eco-luxury at its finest!

Important information:

Please note: There are a limited number of bicycles at the hotel and they are available to guests on a first come, first serve basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 39 per day.

Location

Property Accessibility

Total Disability Score: 31.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 3
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 513 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
A
Annadew939 Business Philadelphia, Pennsylvania
10
Cute Boutique Hotel, Away from Tourist Trap
Pros:

The Ambrose is such a cute boutique hotel. I like to stay here when I come for work because I can walk to my HQ nearby. They also have a private car service that can be used within a 3-mile radius for either drop off or pick up until 8pm. Ask for Molly! She’s the best! (Only downside is the hotel doesn’t have a restaurant but they do offer coffee and tea 24 hours, light bites, and happy hour from 5-7. Plenty of good restaurants are nearby.

2026-07-28 via Tripadvisor
D
dy0nnac Couples
10
Beach ride
Pros:

Got a ride to the beach and back. Super dope service and driver! Have to try them out.

2026-07-26 via Tripadvisor
C
clareg402 Family
10
Great hotel
Pros:

Great hotel and Noelle was a fantastic ‘tour guide’ when she dropped us off - great complimentary car service

2026-07-26 via Tripadvisor
D
D9422SWnickc Family
10
Great hotel returning after 20 years!
Pros:

The hotel is fabulous and Noelle who drove us to our restaurant was wonderful, friendly and a pleasure to meet. Thank you!!

2026-07-24 via Tripadvisor
X
Xiaomin couple us
8
Overall a decent hotel to stay but probably won’t come again due to the money value
Pros:

1. Welcoming staff
2. Happy hour with a good variety of wine to choose from
3. Free Tesla charger in the parking garage

Cons:

1. Very loud A/C. Had to turn it off for a sound sleep
2. Parking fee is expensive. $55/day with additional 18% city tax
3. Location: close to a hospital ER and can often hear the ambulance alarm.

2026-07-23 via Nuitee
C
C406RHjosephm Family
10
Very nice accommodations
Pros:

We stay at the Ambrose 2x a year for about 6 nights each visit. We just checked out of a Queen Deluxe room withe 2 queen beds. Room was spacious and quite. Beds comfy. We requested maid service every 3 days. If we needed something staff responded quickly. Easy access to stores. They also have courtesy shuttle for 3 mile runs. We had breakfast every morning. Limited menu but fine for our needs.

2026-07-22 via Tripadvisor
Y
Y9724CLgiannam Family
10
Amazing
Pros:

The Tesla ride with Noelle was awesome!! The car was ready right away and she was an amazing driver.

2026-07-21 via Tripadvisor
U
U7564HWlisaw Solo travel
10
Great Experience
Pros:

Great overall experience. Complimentary local car service was a really wonderful bonus, and their driver Noel was great. I will absolutely stay here again.

2026-07-20 via Tripadvisor
Y
Y3281IJclarac Business
10
Great!
Pros:

Noelle is so cool and a joy to chat with!

2026-07-18 via Tripadvisor
S
Sightsee03282486179 Family
10
Just what we needed
Pros:

Noelle was fantastic. Friendly and knowledgeable.

2026-07-18 via Tripadvisor
J
J9519MDdougb Solo travel
10
Exceptional!
Pros:

The Hotel was perfect! Extremely quiet. Never had to wait for the elevator for more than 5 seconds. The bed was the most comfortable I have ever slept in.

The breakfast was perfect and a total bargain at $18. Molly, the Free Tesla driver was wonderful, charming and knowledgeable around Sata Monica.

Leo at the front desk was so helpful and accommodating at all times.

This one of the best hotels I have ever stayed at in my life.

I’m giving it 5 stars!
Douglas B.

2026-07-14 via Tripadvisor
5
540kimiaf Business New York City, New York
10
Perfect Stay with Accomodating Staff
Pros:

My coworkers and I stayed here for two evenings and it was a flawless experience.

I utilized the Tesla car service amenity and Noelle was super accommodating with drop off as well as pick up. Shannon went out of her way to turn on a beautiful fireplace for just my coworker and myself late in the evening. And lastly, Ivan helped me get back into my room post checkout to get an item I accidentally left behind.

2026-07-11 via Tripadvisor
W
whitneywT9664XY Family
10
Highly Recommend!
Pros:

Loved our stay here. The daily happy hour was such a treat, as was the car service. We are so grateful to Noelle for taking us through Santa Monica! Rooms were clean and well appointed. Walking distance to several lovely restaurants.

2026-07-10 via Tripadvisor
C
Claudia solo_traveller us
9
2026-07-09 via Nuitee
L
Lydia couple us
10
2026-07-08 via Nuitee
8
832paulinat Business
10
Great stay at The Ambrose Hotel
Pros:

Love this hotel so much!
Love how they offered special things like the bikes that were available, drinks from 5 to 7 and coffee and tea 24/7 was also amazing, and having access to a driver with their Tesla was also such a bonus! The driver Noelle was so nice and easy to get in touch with for rides. Amazing all around!!

2026-07-07 via Tripadvisor
5
500lettyf NONE
10
A gem of a place in Santa Monica
Pros:

The location is excellent, walking distance to Tartine, Erewhon, Whole Foods, and many restaurants etc. The rooms are very comfortable, clean and they provide everything you could need and more. There are also many places to hang out and relax or work in the lobby, and outdoor areas. The staff is friendly and super helpful. It's definitely my favorite place to stay in the Santa Monica and Los Angeles area.

2026-07-07 via Tripadvisor
V
V4065BNamyb Family Doylestown, Pennsylvania
10
Review of Noelle
Pros:

Noelle was the nicest driver. She was easy to talk to and super nice!

2026-07-06 via Tripadvisor
M
Mayukh extended_group us
7
2026-07-06 via Nuitee
4
466karanj Couples
10
Nothing better
Pros:

Perfect experience that felt like an all inclusive. Highlight had to be Noelle the driver - pleasurable company, pristine car and impeccable service.

2026-07-04 via Tripadvisor