Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Pets allowed
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Kid meals
See all facilities

Review Highlights

Pros:
Location
Friendly service
Accessibility
Cons:
Cleanliness issues
Small room sizes
Outdated amenities

Categories

Cleanliness
7.01
Mixed sentiments from reviews mentioning mediocre cleaning and black mold.
Service
8.48
Numerous reviews praised the friendly and helpful staff.
Location
8.52
Strong positive sentiment regarding the central location and accessibility.
Room Quality
7.47
Mentioned small rooms and issues with in-room facilities.
Amenities
7.5
Generally good facilities, but some concerns about old furniture.
Value for Money
7.96
Good value mentioned in certain reviews, with free bus access seen as a bonus.
Food and Beverage
7.51
Breakfast was acceptable but varied in impressions.
Overall Experience
7.98
Overall positive feedback with various notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:41

Property Description

Convenient Location
Hotel Spatz, located on the edge of Luzern, offers easy access to the city center with a short 5-minute bus ride. The proximity to the main train station and the lake shore makes it an ideal choice for travelers looking to explore the city.

Delicious Dining Options
Indulge in Swiss delicacies prepared with locally sourced ingredients at the hotel's restaurant. Pair your meal with a selection of international wines for a truly delightful dining experience. Don't forget to start your day with a delicious breakfast served fresh every morning.

Comfortable Accommodation
Relax in well-equipped rooms featuring modern amenities such as free Wi-Fi, TV, and a private bathroom. Some rooms even come with a balcony, offering a picturesque view of the surroundings. Enjoy a cozy stay at Hotel Spatz, where comfort meets convenience.

Book your stay at Hotel Spatz now and experience the perfect blend of comfort, convenience, and culinary delights.

Important information:

Please note that the café is open until 11am on weekdays and 12 noon on weekends and breakfast is available every day.

Please note that in-person check-in after 19:00 and after 17:00 on Sunday is not possible at this property. If you wish to check in later, please contact the property directly.

Please note that the parking spaces are not suitable for busses. Guests can use local busses free of charge with their booking confirmation. From Lucerne Train Station, please use lines 1, 11, 14, or 20 until the Eichhof stop. At the hotel, you will receive a ticket for additional travel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2074 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 7.98
M
Manuel Jose family_with_children ve
3
Muy desepcionante
Cons:

No tiene ascensor, mucho calor y los ventiladores no echaban aire, estaban malos.

El baño muy pequeño, no te podías bañar bien

2026-06-20 via Nuitee
M
Marlis extended_group de
8
2026-06-17 via Nuitee
G
Gillian solo_traveller nz
3
Pros:

Tv and bed

Cons:

No drinking glasses or cup of tea in room. Hot and noisy.

2026-06-17 via Nuitee
G
gül family_with_children tr
6
Hayal kırıklığı
Pros:

Yataklar ve çarşaflar temiz resepsiyon görevlisi ilgili ücretli de olsa kendi otoparkı var

Cons:

Odamız küçük otelde tadilat var ama müşteri kabul ediyor oda büyüklüğünde balkon var ama görünümü kötü evin bir odasıymış gibi düşündürüyor otel hissi yok

2026-06-16 via Nuitee
J
Jake couple gb
10
Lovely hotel in a good location.
2026-06-16 via Nuitee
H
hvdp2026 solo_traveller nl
7
acceptabel, prijzig
Pros:

ligging, parkeren

Cons:

geen airco

2026-06-15 via Nuitee
R
Rodrigo extended_group br
8
2026-06-14 via Nuitee
M
Mickael solo_traveller il
7
Pros:

מיקום של מלון

Cons:

ארוחת בוקר

2026-06-14 via Nuitee
D
Debra couple us
8
2026-06-13 via Nuitee
T
Th2345 solo_traveller vn
9
Pros:

Location, spotless,

2026-06-12 via Nuitee
A
Alejandra couple au
10
Pros:

The room was spacious and very clean. The hotel provides discounts on local activities as well as free public transportation tickets to the city. We didn’t have to buy any transportation tickets during our stay because they were included with the hotel. The staff was also very friendly and helpful

2026-06-12 via Nuitee
S
Suk Wai extended_group hk
9
Pros:

The room was a good size for three people and with a reasonable price. The staff were friendly, and the location was easy to reach by bus.

Cons:

We stayed on the top floor without AC, and it was a bit hot during day time

2026-06-11 via Nuitee
K
Konstantin family_with_children ua
7
2026-06-10 via Nuitee
S
Sean solo_traveller ie
7
2026-06-09 via Nuitee
D
Di extended_group gb
7
Great location for city access, but a few deficiences
Pros:

Staff were friendly, hotel was clean but some aspects of the room could have been better - several broken shelves, electric light fitting did not look safe, but overall the hotel was adequate/fine

Cons:

The light fitting had exposed wires
Several shelves missing (bathroom, by bed)

2026-06-09 via Nuitee
X
XIU-LIAN extended_group tw
8
Pros:

門口就是公車站牌,非常方便

2026-06-09 via Nuitee
X
Xiaobao extended_group us
2
I cannot sleep
Pros:

Without air conditioning, the room is too hot, and the blankets are too thick; I can't sleep.

Cons:

No

2026-06-08 via Nuitee
J
Jacob Poppema solo_traveller nl
8
Pros:

Plaats en parkeren,voor doorgang naar Italië

Cons:

Wifi niet super ,en matig ontbijt

2026-06-08 via Nuitee
R
Ricardo solo_traveller mx
8
Good location for exploring the city
Pros:

Good location and quiet place to stay.

Cons:

Room vents were noisy

2026-06-07 via Nuitee
K
Kamrul couple gb
10
2026-06-06 via Nuitee