Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Thin walls
Need for updates

Categories

Cleanliness
6.89
Some rooms showed signs of needing upkeep and had odors.
Service
8.86
Staff were consistently described as friendly and helpful.
Location
8.9
Multiple reviews praised the great central location and views.
Room Quality
7.35
Rooms varied in comfort, with reports of thin walls affecting sleep.
Amenities
7.88
Good food and beverage options were highlighted, though some services could be improved.
Value for Money
7.84
Generally considered good value, but some felt updates were needed.
Food and Beverage
8.39
Breakfast was frequently mentioned positively.
Overall Experience
7.86
Guests enjoyed their stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:01

Property Description

Impressive Cliff-Top Terrace and Ocean Views
Enjoy breathtaking views of the Atlantic Ocean from our impressive cliff-top terrace, perfect for relaxation and soaking in the beauty of nature.

Luxurious Rooms with Sea Views
Indulge in spacious rooms featuring en-suite bathrooms, luxury toiletries, and stunning sea views. Relax in comfort with tea/coffee facilities and cozy seating areas.

Dining Excellence and Al Fresco Options
Savor fresh local seafood and international cuisine at Steam Restaurant, with a large terrace for al fresco dining. Unwind at the bar with a diverse beverage selection and enjoy daily Cornish breakfasts.

Experience the beauty of Newquay with us - book your stay at Great Western Newquay for a memorable seaside getaway.

Important information:

Please note there is limited parking available at GBP 10 per day. Please contact the hotel in advance.

Early check in is available from 13:00 pm at an additional cost of GBP 20.00. Please contact the hotel to arrange this.

Late check out is available until 12:00 pm at an additional cost of GBP 20.00

Please note that the hotel cannot accept bookings of more than 2 rooms.

Please note that the lead guest must be at least 18 years of age.

Children are charged GBP 7.50 for breakfast.

Some rooms accommodate baby cribs.

Please note that this property cannot accommodate hen and stag parties.

Guests are asked to inform the hotel if they are bringing children with them.

Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PLH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per day.

Location

Guest Reviews

8
Based on 3115 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
B
Benjamin solo_traveller ch
10
Pros:

Always like being there, my favorite location in Newquay. Great pub, great rooms.

2026-07-04 via Nuitee
L
Leigh solo_traveller gb
9
Pros:

It was all very good

Cons:

I asked for parking in my search and there was none available

2026-07-04 via Nuitee
A
andy solo_traveller gb
10
2026-07-04 via Nuitee
C
Catherine couple gb
10
Excellent
Pros:

Location and staff

Cons:

Nothing

2026-07-04 via Nuitee
D
Dariusz couple gb
9
Cons:

broken shower and blocked drain.

2026-07-03 via Nuitee
J
J1306UItraceye Friends getaway
10
Lovely stay with brilliant staff.
Pros:

Had a lovely stay at this hotel. With excellent views from the room. We ate in the restaurant and the staff were lovely.Reilly the bartender was excellent, he knew what drinks to recommend and what food to eat. Katie and Ellie were very nice and pleasant and made sure are meals were going down well.
Overall the experience was lovely and we will be back again.

2026-07-01 via Tripadvisor
C
Clare couple gb
7
A hotel with a sense of history and loyalty to Cornwall.
Pros:

Great location and the newly refurbished room was unique and comfortable.

Cons:

The rest of the hotel however is looking very tired and in need of refurbishment.

2026-07-01 via Nuitee
M
Michael solo_traveller de
8
2026-06-30 via Nuitee
J
John Richard Leslie couple ch
5
Etwas müde, in den Jahren gekommenes Hotel. Wir würden wahrscheinlich nicht nochmals dort hingehen.
Pros:

Betten waren bequem, Zimmer ruhig. Personal Reception freundlich aber wenig hilfreich (siehe unten).

Cons:

Kein Telefon im Zimmer obwohl gemäss Werbung hätte sein sollen. Wir fragten Reception Personal nach einem Busfahrplan; Antwort vom Personal: "Haben wir nicht, aber wenn sie einen finden, bringen sie mir einen mit".

2026-06-29 via Nuitee
S
Shane solo_traveller gb
7
Not so Great Western
Pros:

The location was good because we had a sea view, the hotel was family friendly,

Cons:

The room was clean but the window vents were filthy, the shower was very old and had a rusty curtain pole, the bath tiles was in need of a wipe down. The TV was an old free view and was hanging precariously by a dodgy bracket. Also there was not oat milk available.

2026-06-29 via Nuitee
P
PAN couple gb
1
2026-06-29 via Nuitee
P
Peter solo_traveller gb
1
2026-06-28 via Nuitee
C
Celine couple de
10
2026-06-28 via Nuitee
A
Andrew solo_traveller gb
7
Pros:

Fantastic beachfront location. Wonderful breakfast and top notch staff.

Cons:

My room had a pungent musty smell you noticed every time you went in but dissipated after a few minutes of being in the room.

2026-06-25 via Nuitee
A
Alisha couple gb
8
2026-06-25 via Nuitee
L
L9788HFroberts Couples
10
Wow Great hotel, Great accommodation, great staff
Pros:

New refurbished room was very impressive, and at a great price Parking was a breeze, but must book in advance. Staff were very professional, with a friendly air of politeness and relax conversation as we were served, giving the bar and Restaurant a great Atmosphere.
The breakfast and indeed every meal we had at the hotel was excellent. Served hot, well presented and very tasty. The bar garden had stunning sea views. with sandy beach either side of the hotel. With only a short leisurely stroll into the town centre. which is a bonus being away from the Hussle and bussle of the town nightlife, but easy reach if you want to join in.
Every area used by guests was extremely clean and well managed. Tables cleared swiftly and efficiently. No waiting for somewhere to sit.
Based on my stay , If you in the area on a holiday, short break or even a business trip I highly recommend the Greats Western Hotel.

2026-06-24 via Tripadvisor
L
Laura solo_traveller gb
5
Would visit for a drink but wouldn’t stay again.
Pros:

Great views. Lovely helpful reception staff
Rooms newly refurbished and comfortable

Cons:

Very busy, Quite unhelpful bar staff, didn’t end up eating there. Very noisy at night and early morning, slamming doors, running up and down stairs etc.

2026-06-24 via Nuitee
M
Mary couple gb
10
Had a wonderful 4days break
Pros:

We stayed in a wonderful room with views over looking the beach from 3 windows amazing .
5 minutes from the beach .
All in all we had a wonderful holiday and shall definitely be going back .

Cons:

N/A

2026-06-24 via Nuitee
J
Juergen couple de
8
Schön gelegenes Hotel
Pros:

Sehr gute Lage, schöne Terrasse, sehr freundliches und hilfsbereites Personal

Cons:

Parkplätze muss man früh reservieren, dafür fehlte eine Information bei der Buchung

2026-06-24 via Nuitee
N
nadine couple gb
8
Pleasant stay in a great location.
Pros:

Great location, comfortable bed, clean room.

Cons:

It could do with a lick of paint in some areas, scuff marks on walls.

2026-06-23 via Nuitee