Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Thin walls
Need for updates

Categories

Cleanliness
6.89
Some rooms showed signs of needing upkeep and had odors.
Service
8.86
Staff were consistently described as friendly and helpful.
Location
8.9
Multiple reviews praised the great central location and views.
Room Quality
7.35
Rooms varied in comfort, with reports of thin walls affecting sleep.
Amenities
7.88
Good food and beverage options were highlighted, though some services could be improved.
Value for Money
7.84
Generally considered good value, but some felt updates were needed.
Food and Beverage
8.39
Breakfast was frequently mentioned positively.
Overall Experience
7.86
Guests enjoyed their stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:01

Property Description

Impressive Cliff-Top Terrace and Ocean Views
Enjoy breathtaking views of the Atlantic Ocean from our impressive cliff-top terrace, perfect for relaxation and soaking in the beauty of nature.

Luxurious Rooms with Sea Views
Indulge in spacious rooms featuring en-suite bathrooms, luxury toiletries, and stunning sea views. Relax in comfort with tea/coffee facilities and cozy seating areas.

Dining Excellence and Al Fresco Options
Savor fresh local seafood and international cuisine at Steam Restaurant, with a large terrace for al fresco dining. Unwind at the bar with a diverse beverage selection and enjoy daily Cornish breakfasts.

Experience the beauty of Newquay with us - book your stay at Great Western Newquay for a memorable seaside getaway.

Important information:

Please note there is limited parking available at GBP 10 per day. Please contact the hotel in advance.

Early check in is available from 13:00 pm at an additional cost of GBP 20.00. Please contact the hotel to arrange this.

Late check out is available until 12:00 pm at an additional cost of GBP 20.00

Please note that the hotel cannot accept bookings of more than 2 rooms.

Please note that the lead guest must be at least 18 years of age.

Children are charged GBP 7.50 for breakfast.

Some rooms accommodate baby cribs.

Please note that this property cannot accommodate hen and stag parties.

Guests are asked to inform the hotel if they are bringing children with them.

Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PLH

Location

Guest Reviews

8
Based on 3240 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
P
Pamela • solo_traveller • gb
9
A lovely stay in The Grea Western
Pros:

Everything very clean. Staff polite and friendly especially Michelle a waitress who went out of her way to help.
View from rooms and restaurant amazing

Cons:

Big bedroom small tv. Toilet roll holder in awkward position in room222
Room 225 Window gap wind howling all night
Room 222 had to get out of bed to turn off bedside light.not good.

2026-09-19 • via Nuitee
M
Margit Maria • solo_traveller • at
9
Perfekte Lage und sehr freundliches Personal.
Pros:

Die Lage war perfekt. Vorallem wenn man mit den Öffis unterwegs ist.
Frühstück sehr gut.

2026-09-19 • via Nuitee
K
Kevin • couple • gb
8
Traditional seaside hotel and does what you need for a overnight stay
Pros:

Location

Cons:

The road works outside and the limited car parking

2026-09-19 • via Nuitee
E
Eleanor • solo_traveller • au
9
A great base to explore Cornwall by public transport.
Pros:

The staff were helpful, the food was great and the location was fabulous

Cons:

All good

2026-09-19 • via Nuitee
K
karen • couple • gb
10
We had a great stay, staff were amazing
Pros:

Great location, wonderful staff and clean facilities and accommodation

2026-09-17 • via Nuitee
R
Richard • solo_traveller • gb
10
2026-09-17 • via Nuitee
A
Alya • couple • gb
8
2026-09-17 • via Nuitee
B
Brackenbury • family_with_children • gb
9
I thoroughly enjoyed my stay and being so close to the beach is ideal 👌 staff are very friendly
Pros:

Evening quiz was entertaining
I love the sea view whilst eating
Breakfast is really well set out and food is delicious
The rooms are comfortable and beds are very comfortable

Cons:

The shower rail was rusty so could be replaced

2026-09-15 • via Nuitee
H
Healey • solo_traveller • gb
9
2026-09-15 • via Nuitee
M
Mitchell • solo_traveller • gb
9
Pros:

No breakfast

Cons:

Hotel good

2026-09-14 • via Nuitee
N
Nanita • couple • de
9
2026-09-13 • via Nuitee
P
Peter • couple • at
8
2026-09-13 • via Nuitee
N
Nethercott • solo_traveller • th
9
Right in the heart of everything
Pros:

The hotel's location is ideal, placing you right in the heart of everything with effortless access to the beach. Both the restaurant and the rooms offer breathtaking, stunning views. Inside, the rooms are clean, comfortable, and well-equipped with great facilities and cozy beds.
​While the drinks are average, the food is excellent, and the staff are consistently helpful. Staying on a Friday night is highly recommended; the live music, vibrant bar atmosphere, and great food make for a memorable evening.

Cons:

​Accessibility: Housed in a historic Victorian building, the hotel lacks lifts in certain areas.

​Luggage & Stairs: Expect multiple flights of stairs to navigate, which can be challenging if you are carrying heavy luggage or traveling with a lot of gear.

2026-09-12 • via Nuitee
M
Mrs • solo_traveller • gb
8
2026-09-12 • via Nuitee
D
David • couple • gb
7
Excellent, Hard Working Staff but The Hotel Needs Attention!
Pros:

We had a room with a great sea view. The room was kept clean. All the staff were helpful and polite. The breakfast was ample and well prepared.

Cons:

The sauces and mayonnaise provided were awful. Brown sauce should always be HP, the sauce provided tasted awful and was watery.
We found our room a bit too small, my husband kept hurting his leg when walking between the bed and dressing table.
The outside of the hotel needs some TLC. The whole edifice needs repainting. The main bar/dining area needs renovating, the tables and chairs need replacing. The Great Western is a little over priced, a new luxury hotel has opened up nearby(The Nicu) and will soon become Newquay’s premier hotel.
Foreign visitors like cold meats and cheese at breakfast, I did not see any. Many of our fellow guests were German, French, Dutch and even some from the US.

2026-09-12 • via Nuitee
B
beaugeard • solo_traveller • fr
6
Pros:

La vue de la salle de restauration.

Cons:

Cet établissement manque de soin tant au niveau des peintures moquettes tables chaises.qu’au niveau du personnel.
Un ̂ parking pour quelques privilégiés mais nettement insuffisant

2026-09-12 • via Nuitee
C
Catherine • solo_traveller • gb
8
Pros:

Confortable bed and good quality linen

Cons:

Room difficult to access with steep stairs

2026-09-11 • via Nuitee
A
Andrew • couple • gb
10
Best room view ever
Pros:

Location excellent lovely walk over the sands to central Newquay when tide out.
Sea view in room 112 is the best I have ever had. Staff all polite and helpful.
onsite pub/restaurant was great fun and food including brekki was all very tasty.
Sea life centre worth a visit .

Cons:

Door on room needs adjusting annoying banging in the wind, outside of building looking very tired and sea battered needs a lick of paint .

2026-09-11 • via Nuitee
A
Ann • couple • gb
4
Pros:

Staff very friendly

Cons:

Outside looked dilapidated, carpets stained in restaurant, mismatched chairs in restaurant, glasses not washed in bedroom, complimentary toiletries not topped up

2026-09-10 • via Nuitee
B
briggel83 • solo_traveller • de
8
2026-09-09 • via Nuitee