Best Western Plus Airport Inn & Suites

Hotels
Best Western Plus
8.1 (993 reviews)
5433 West Wiley Post Way , Salt Lake City , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Good breakfast options
Cons:
Issues with cleanliness
Uncomfortable room quality
Undisclosed fees

Categories

Cleanliness
7.68
Several reviews mentioned issues with cleanliness, such as wet carpets and unvacuumed rooms.
Service
8.65
The staff is generally described as helpful, though there were issues with management's response.
Location
9.19
The hotel is conveniently located close to the airport, which received positive mentions.
Room Quality
7.14
Comments indicated worn-out beds and subpar room conditions, leading to a lower satisfaction.
Amenities
8.17
Average amenities with a decent hot tub and swimming pool, although some were disappointed.
Value for Money
7.63
Value perception was hurt by undisclosed parking fees and overall room quality.
Food and Beverage
8.18
Breakfast was mostly good, but specific complaints about eggs affected the rating.
Overall Experience
8.15
Mixed feelings, with some guests having a generally positive experience despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:33

Property Description

Indulge in Luxury Amenities

Featuring an indoor swimming pool and fitness centre, Best Western Plus Airport Inn & Suites offers a relaxing stay just 6.3 km from Salt Lake City International Airport. Unwind in the spa bath available in select rooms or enjoy the flat-screen cable TV in every room.

Delight in Complimentary Services

Start your day right with a complimentary breakfast spread including fresh fruit, eggs, and juice. Stay connected with free WiFi throughout the property and take advantage of the hot tub, business centre, and launderette during your stay.

Explore Nearby Attractions

Conveniently located, the hotel is a short drive from Clark Planetarium and Utah Hogle Zoo, offering entertainment for all ages. Book your stay now and experience comfort and convenience at Best Western Plus Airport Inn & Suites.

Important information:

*A Refundable cleaning and damage deposit ranging from $100.00 to $150.00 is required at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 993 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.15
L
Lee extended_group us
8
Pros:

Breakfast was very good, the staff kept the food replenished.

Cons:

The bathroom faucet broke my first day, but the staff had it fixed quickly

2026-06-20 via Nuitee
P
priscilla solo_traveller fr
8
2026-06-18 via Nuitee
J
Jing couple au
8
Good money for value
Cons:

Shuttle buses takes a bit long

2026-06-15 via Nuitee
A
Amanda couple us
6
It was ok, however we won’t stay again. After seeing the stains on couch bed, we were turned off.
Pros:

Beibg close to airport

Cons:

The coach bed had multiple stains.

2026-06-14 via Nuitee
H
Howell couple us
10
My stay was pleasant and relaxing .
Pros:

Staff was very helpful, location was perfect for our needs. Room was clean and comfortable.

2026-06-12 via Nuitee
family_with_children fr
9
Pros:

Très bon petit déjeuner
La dame du petit-déjeuner très accueillante aimable et serviable

Cons:

Manque de restaurant aux alentours
Confort du lit moyen mais

2026-06-11 via Nuitee
J
Jennifer solo_traveller us
6
2026-06-11 via Nuitee
N
Neta Tzeiri solo_traveller il
9
2026-06-10 via Nuitee
C
Cogito family_with_children us
10
Pros:

Nice breakfast, Wonderful front, Great maid, room was cleaned everyday for 5 days staying

Cons:

Nothing

2026-06-09 via Nuitee
R
RinseW solo_traveller nl
8
OK, but not great
Pros:

A good option for a short 1 night stopover near SLC airport. Free shuttle service every 30 minutes, but you do need to give them a call when you arrive at the airport.

Cons:

AC in the room was noisy and did not really cool the room that much (it was 30 Celcius outside). Small bathroom. Very basic breakfast, like all airport hotels in the US.

2026-06-05 via Nuitee
J
Jörg couple de
4
Kein nächstes Mal!
Cons:

Frühstück einfachst. Hotel im Umbau. Preis-/Leistung völlig übertrieben!!!

2026-05-29 via Nuitee
A
April couple us
10
2026-05-24 via Nuitee
E
Edvin solo_traveller us
9
2026-05-23 via Nuitee
L
Laricia family_with_children us
10
Our stay was amazing.
Pros:

the beds were so soft and comfortable
have stayed in a lot of hotels and these beds were hands down the best we have ever slept in

Cons:

everything was great

2026-05-22 via Nuitee
K
Kendra solo_traveller us
8
2026-05-21 via Nuitee
W
Wadsworth solo_traveller us
10
I enjo,e
Pros:

The staff was extremely helpful and friendly. The room was clean and adequate for me. The breakfast bar had a variety and it changed everyday to with some favorites and then those who liked different styles of eggs or sausage and gravy or potatoes. There was something for everyone. The shuttle from the airport was very nice. The drivers were very helpful.

Cons:

The beds were a little too soft for my liking.

2026-05-21 via Nuitee
J
Juan Carlos couple us
8
2026-05-11 via Nuitee
M
mindy family_with_children us
5
2026-05-10 via Nuitee
M
Melanie couple us
8
2026-05-10 via Nuitee
J
Janet Lin solo_traveller tw
7
2026-05-04 via Nuitee