Best Western Plus Airport Inn & Suites

Hotels
•
Best Western Plus
8.1 (1013 reviews)
5433 West Wiley Post Way , Salt Lake City , us
+1 801-428-0900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Good breakfast options
Cons:
Issues with cleanliness
Uncomfortable room quality
Undisclosed fees

Categories

Cleanliness
7.68
Several reviews mentioned issues with cleanliness, such as wet carpets and unvacuumed rooms.
Service
8.65
The staff is generally described as helpful, though there were issues with management's response.
Location
9.19
The hotel is conveniently located close to the airport, which received positive mentions.
Room Quality
7.14
Comments indicated worn-out beds and subpar room conditions, leading to a lower satisfaction.
Amenities
8.17
Average amenities with a decent hot tub and swimming pool, although some were disappointed.
Value for Money
7.63
Value perception was hurt by undisclosed parking fees and overall room quality.
Food and Beverage
8.18
Breakfast was mostly good, but specific complaints about eggs affected the rating.
Overall Experience
8.15
Mixed feelings, with some guests having a generally positive experience despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:33

Property Description

Indulge in Luxury Amenities

Featuring an indoor swimming pool and fitness centre, Best Western Plus Airport Inn & Suites offers a relaxing stay just 6.3 km from Salt Lake City International Airport. Unwind in the spa bath available in select rooms or enjoy the flat-screen cable TV in every room.

Delight in Complimentary Services

Start your day right with a complimentary breakfast spread including fresh fruit, eggs, and juice. Stay connected with free WiFi throughout the property and take advantage of the hot tub, business centre, and launderette during your stay.

Explore Nearby Attractions

Conveniently located, the hotel is a short drive from Clark Planetarium and Utah Hogle Zoo, offering entertainment for all ages. Book your stay now and experience comfort and convenience at Best Western Plus Airport Inn & Suites.

Important information:

*A Refundable cleaning and damage deposit ranging from $100.00 to $150.00 is required at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 1013 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.15
M
Mogerah • family_with_children • us
10
Pleasant
Pros:

The location

Cons:

The price

2026-07-24 • via Nuitee
K
Kaanhan • couple • us
3
Never again
Pros:

Nothing

Cons:

It was dirty bathroom smelled like poop housekeeping kept running away didn’t change my sheets towels or anything

2026-07-22 • via Nuitee
E
Elizabeth • family_with_children • us
4
Cons:

It was not very clean; it is an older hotel. Also, someone attempted to break into my car which left some dents in my door. There was evidence of drug use outside the hotel such as a pipe on the ground. In addition, there was an individual who kept yelling from their room which could be heard from outside the hotel. Overall, my family and I did not feel safe.

2026-07-21 • via Nuitee
J
Julie • family_with_children • us
7
Overall it was good.
Pros:

It was nice and clean.

Cons:

The bed frame stuck out but was hidden under the blankets. We all hurt ourselves on the beds.

2026-07-20 • via Nuitee
A
Anneke • solo_traveller • nl
8
Pros:

Vlakbij het vliegveld

Cons:

De kosten en de wifi

2026-07-17 • via Nuitee
T
Tracy • solo_traveller • us
8
It was a fantastic stay
Pros:

Wonderful day

Cons:

Nothing

2026-07-14 • via Nuitee
A
Alma • solo_traveller • us
9
2026-07-13 • via Nuitee
J
Jill • couple • us
10
2026-07-12 • via Nuitee
M
Margaret • couple • us
2
Not good.
Pros:

It was good and the staff was great.

Cons:

The fire alarm went off for. 15 minutes and I couldn’t contact the desk for information. My husband has Parkinson’s so it was a hard for him to get around finally after the alarm stopped I was able to talk to someone and they just said it was false then the power went out for hours. They we no light to see in the bath room. No apologies.

2026-07-12 • via Nuitee
M
Michelle • solo_traveller • us
6
2026-07-11 • via Nuitee
C
Cassandra • family_with_children • us
8
The stay was pleasant and dog friendly.
Pros:

The breakfast was nice. The pool and hot tub were nice.

Cons:

The bed and pillows were not very comfortable.

2026-07-05 • via Nuitee
L
Linh • extended_group • us
9
2026-07-04 • via Nuitee
P
Pamela • extended_group • us
9
2026-07-04 • via Nuitee
R
Roberta • solo_traveller • us
7
2026-07-03 • via Nuitee
R
Robert • family_with_children • us
10
Great stay over all
Pros:

Really convenient for getting back on the freeway. The hotel had a hot tub and pool. Very clean

Cons:

No problem

2026-07-03 • via Nuitee
H
HONGJUAN • couple • cn
1
差
Pros:

酒店接驳车晚上是等不到的，说30分钟一次，但是完全等不到，只能自己打车过来，超级生气的事情是把我的房间又卖给了其他客户，我都躺下睡觉了，突然被人刷开了门，吓死😠 找前台理论，现在也没有给我退款，我会继续投诉下去的，一个房间卖多个人，隐私全都暴露。

Cons:

前台工作人员业务能力差

2026-07-02 • via Nuitee
M
Mckenzie • family_with_children • us
10
2026-07-01 • via Nuitee
J
Jeanne • couple • us
6
Adequate
Pros:

The location, shuttle to the airport, room was clean and bed was comfy. Staff was friendly and breakfast was good.

Cons:

Room was not cleaned, or bed made or towels replaced after one night stay.

2026-06-28 • via Nuitee
D
Donna • extended_group • us
8
I would recommend.
Pros:

The beds were nice and the rooms were clean and updated.

Cons:

They wouldn’t give me a receipt.

2026-06-25 • via Nuitee
T
Taylor • couple • us
9
Pros:

Excellent complimentary breakfast.
Friendly staff. Very clean.

Cons:

The bed wasn’t comfortable.

2026-06-24 • via Nuitee