Best Western Premier Helena Great Northern Hotel

Hotels
•
Best Western Premier
9.4 (478 reviews)
835 Great Northern Boulevard , Helena , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Delicious food
Cons:
Parking outside during cold weather
Some noise from the elevator

Categories

Cleanliness
9.31
Overall sentiment is positive with multiple mentions of cleanliness; hotel is described as 'very clean' and 'spacious'.
Service
9.78
Staff is frequently praised for being friendly and accommodating, with exceptional service highlighted.
Location
9.82
Location is frequently mentioned as ideal, with easy access to restaurants and attractions.
Room Quality
9.27
Rooms are described as comfortable, spacious, and well-furnished.
Amenities
8.8
Amenities are noted but less frequently mentioned; some recommendations for improvements were made.
Value for Money
9.26
Guests find the hotel to provide good value relative to its quality and service.
Food and Beverage
9.31
Breakfast options and the on-site steakhouse receive positive comments, though coffee could be improved.
Overall Experience
9.68
Many reviews express a strong desire to return, indicating high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:17

Property Description

Indulge in Luxury at Best Western Premier Helena Great Northern Hotel

Luxurious Accommodations: Enjoy the comfort of elegant rooms equipped with a 42-inch flat-screen TV, refrigerator, microwave, and coffee-making facilities.

Relaxation and Convenience: Unwind in the indoor pool and hot tub, stay active in the 24-hour fitness centre, and take advantage of the business centre and on-site launderette.

Delightful Dining and Nearby Attractions: Start your day with a delicious breakfast and savor meals at the Silver Star restaurant. Explore nearby attractions like Carroll College and Exploration Works.

Experience the epitome of comfort and convenience at Best Western Premier Helena Great Northern Hotel. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GTF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 478 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.68
M
Melissa • extended_group • us
10
2026-09-19 • via Nuitee
D
Dena • couple • us
8
Highly recommend
Pros:

Great location. Large room.

Cons:

Breakfast could have been better.

2026-09-18 • via Nuitee
R
Ram • couple • il
10
Nice hotel free parking
Pros:

A very nice hotel clean seems new nice loby

Cons:

Not in the center however in a walking distance

2026-09-14 • via Nuitee
A
Amanda • couple • au
9
2026-09-12 • via Nuitee
R
Roisin • solo_traveller • us
8
Clean easy hotel
Pros:

The room was clean and parking was easy

Cons:

Parking - the main lot was ‘closed’ so we had to move the car to a back parking lot which meant the only access was up some steps which was difficult with suitcases

2026-09-12 • via Nuitee
M
Marc • couple • be
8
Mooi hotel ideaal stadsbezoek
Pros:

Prima locatie, stille en goedwerkende airco, vriendelijk personeel, praktische en gezellige kamer en heel rustig, parking, restaurant ter plaatse

Cons:

Niets

2026-09-11 • via Nuitee
A
Ana Marta • extended_group • br
9
2026-09-08 • via Nuitee
X
xwavemaker • solo_traveller • us
10
Pros:

Great location, facility and breakfast.

Cons:

Overpriced

2026-09-07 • via Nuitee
D
DEANNA • couple • us
9
Good stay.
Pros:

Very nice. Good location.

Cons:

Parking not the greatest.

2026-09-07 • via Nuitee
M
Maria Ignes • family_with_children • br
9
2026-09-05 • via Nuitee
D
David • couple • us
10
2026-09-02 • via Nuitee
P
philippe • family_with_children • fr
10
Pros:

Bel emplacement

2026-08-29 • via Nuitee
K
Kelly • couple • us
10
Pros:

Staff were great. Room was perfect.

2026-08-28 • via Nuitee
R
Rony • solo_traveller • il
9
2026-08-27 • via Nuitee
L
Luc • couple • be
8
2026-08-25 • via Nuitee
B
Baptiste • family_with_children • fr
8
2026-08-21 • via Nuitee
S
Sandy • family_with_children • us
10
Good location, excellent staff, spacious and clean rooms.
Pros:

Both breakfast & location were perfect for my family. We occupied 4 rooms!

Cons:

Everything was perfect…. nothing to complain about here!

2026-08-21 • via Nuitee
C
Celeste • extended_group • us
9
Hotel with nice amenities - staff listened and tried to resolve any issues we had & shared
Pros:

Bonus: glass & ceramic drink ware in rooms, fitness room, pool & whirlpool open 24/7, friendly personable front desk staff, good maintenance guy (Mike) saved the day. Good complementary breakfast offered and the food & drink in restaurant/bar was delish.

Cons:

We had two rooms that were side-by-side, and the bathroom receptacles did not work in either room. Mike was the second maintenance person they sent and he took care of it while we were out on a tour. Yay Mike!
The sitting area for the complementary breakfast was small. Too small for the number of people it serviced. The staff had trouble maneuvering to replenish the food. We sat in the lobby and waited for an empty table both mornings we were there. One of the rooms we had was very clean and the other was dusty. We also saw lots of dust on surfaces in the lobby. After we quietly said something to the front desk person, you could tell someone had dusted flat surfaces but they still failed to wipe off lamps and art pieces that were sitting on the tables.

2026-08-19 • via Nuitee
P
philippe • family_with_children • fr
10
Pros:

Très bien situé et parfaitement fonctionnel

2026-08-16 • via Nuitee
H
harrygol • couple • il
9
מלון טוב ויקר בעיר ייחסית רדומה ולא תיירותית
Pros:

מלון טוב ומאובזר במיקום במרחק כק"מ ממרכז העיירה.
היתה לנו חניה חופשית בקירבת מקום - איני יודע אם בגלל שהיה סופ"ש

Cons:

מחיר יקר למלון בעיירה רדומה ולא תיירותית.
עם זאת, גבו מאיתנו, באופן מאכזב (דבר שלא קרה לנו באף מלון במסע ארוך שעשינו באזור), 20$ נוספים על כניסה מוקדמת של שעה.

2026-08-15 • via Nuitee