Montcalm East, Autograph Collection

Hotels
•
London Premier
9.2 (4005 reviews)
151-157 City Road, Shoreditch , London , GB

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Convenient location
Friendly staff
Cons:
Inconsistent room quality
Disappointing amenities
Self-serve buffet issues

Categories

Cleanliness
9.58
General sentiment towards cleanliness was positive, with multiple mentions of the hotel being clean.
Service
9.99
The staff were consistently described as friendly and accommodating, providing great service.
Location
9.59
Most reviews highlighted the excellent location, with easy access to public transport.
Room Quality
8.54
Some reviews noted issues with room comfort and decor, but overall sentiment was decent.
Amenities
9.07
Amenities were often a point of contention, with the spa facilities criticized but other amenities appreciated.
Value for Money
8.53
Mixed feelings about value for money due to high prices relative to the experience.
Food and Beverage
8.58
Food quality received mixed reviews, especially related to the self-serve buffet.
Overall Experience
9.75
The overall experience was generally very positive, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:40

Property Description

Innovative Design and City Views
Experience the vibrant spirit of East London at Montcalm East with 288 city-slicker rooms featuring distinctive diagonal windows and collage-style artworks inspired by Shoreditch's street culture. Enjoy floor-to-ceiling city views and minibars stocked with local drinks.

Best-of-British Dining at Marlowe Bar & Restaurant
Indulge in refined comfort food with a modern twist at Marlowe Bar & Restaurant. Taste the seasonal menu with locally sourced ingredients while immersing yourself in the friendly neighbourhood ambiance.

Relaxation and Wellness at Bokeh Spa
Unwind at Bokeh Spa with a spacious swimming pool, steam room, Jacuzzi, sauna, and high-tech fitness center. Perfect for rejuvenating after exploring the city streets.

Book your stay at Montcalm East, your East London hub for immersive experiences and sustainable hospitality practices.

Important information:

Children’s Spa Policy

Children’s access timings are between 07:00 to 09:00 and 15:00 to 17:00.

Children’s access guidelines:

Pool:
• Children from the age of 8 to 15 years must be supervised in the pool by at least one adult aged 16 or above, at a ratio of two children to one adult at all times
• Children below the age of 8 years are not permitted in the Pool

Jacuzzi, Steam room and Sauna room:
• Children from the age of 8 to 15 years must be supervised in the Jacuzzi, steam room or sauna at least one adult aged 16 or above, at a ratio of two children to one adult at all times
• Children below the age of 8 years are not permitted in the Jacuzzi, steam room or sauna

Gym:
• Children below the age of 16 years are not allowed to use gym facilities

Please note, for Non-Refundable bookings, guests are kindly required to present at check in the same credit card used to to make the reservation.

Pets are not allowed in the hotel. Service animals that provide assistance to individuals with disabilities are allowed at the hotel. An additional cleaning charge of £150.00 may be incurred in case of any damages / accidents are caused by the service animal to the room.

Please note that a physical credit or debit card must be presented upon arrival. We're unable to accept cash, Apple Pay, Google Pay, or contactless payment at check-in or check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Property Video

Guest Reviews

9.2
Based on 4005 reviews
Cleanliness: 9.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.75
P
Poppy • extended_group • gb
10
very very nice & i will be back
Pros:

location was good. staff excellent. facilities amazing. experience felt luxurious.

Cons:

the wait for breakfast sometimes a little annoying however didnt really bother me

2026-10-14 • via Nuitee
R
Rita • couple • gb
9
My stay was fantastic
Pros:

I appreciate the staff approach; facilities and the breakfast. They also offered to book me a cab on my way out.

Cons:

I felt the black cab booked was not trustworthy. Not knowing that I live in London, he was driving me around the area several times before getting back on to the main road, to increase his pay.

2026-10-12 • via Nuitee
H
Heddy • family_with_children • fr
10
Génial
Pros:

Le personnel et les chambres
Le petit déjeunez copieux et excellent

2026-10-12 • via Nuitee
F
Ferdinand • couple • ch
10
Perfekter Aufenthalt in London
Pros:

Modern, gute Lage, sehr freundliche Mitarbeiter! Tolles Frühstück.

2026-10-12 • via Nuitee
L
Laura • couple • gb
8
Awesome location and super friendly staff
Pros:

Awesome location and staff were super friendly and helpful 🌟

Cons:

The lifts weren’t working, we were the 16th floor and so was a bit inconvenient waiting for support. Our room was also near a staff doorway and so could hear it opening and shutting a lot during the night. Our room was super big, but only a double bed which looked a bit lost, would have been great to have had a king as per the room description.

2026-10-12 • via Nuitee
H
Hossein • extended_group • se
2
150 x2 pound deposit som skulle ha blivit annulerade vid utcheckning men vi uptäckte att de har ta
2026-10-11 • via Nuitee
D
Darcey • couple • gb
10
2026-10-11 • via Nuitee
H
Huw • couple • gb
7
2026-10-10 • via Nuitee
A
Amy • family_with_children • gb
5
I don’t think this should be a five star hotel
Pros:

The staff was really friendly and helpful, the spa changing rooms wasn’t very good the floors were soaking wet not clean and wet towels everywhere,
The lifts were really slow,

2026-10-10 • via Nuitee
U
Unn Elin • family_with_children • no
8
Pros:

The hotel itself was nice,

Cons:

The hotel itself was nice.

2026-10-09 • via Nuitee
L
Lee • couple • gb
10
Absolutely fantastic stay.
Pros:

Everything. Great staff, location, facilities. The stay was absolutely faultless.

Cons:

Nothing. It was all perfect.

2026-10-09 • via Nuitee
K
Karlos • couple • gb
10
2026-10-08 • via Nuitee
K
Karlos • couple • gb
10
2026-10-08 • via Nuitee
D
Darnell • couple • gb
1
2026-10-07 • via Nuitee
I
Ibrahim • solo_traveller • ng
8
2026-09-19 • via Nuitee
L
Lisa • couple • gb
9
Hotel nice but not to keen on London
Pros:

Very clean

Cons:

Nothing

2026-09-19 • via Nuitee
J
Jamie • couple • gb
9
2026-09-19 • via Nuitee
J
John • solo_traveller • gb
10
2026-09-18 • via Nuitee
W
Webb • solo_traveller • gb
9
Fantastic stay,
Cons:

The food was a bit disappointing, as my partner had to re-order her food as it was too spicy for her, and the second attempt, the chicken wasn't cooked properly so she didn't have anything to eat. The staff did offer to cook her food again, but by this time, she didn't want to eat anything.

2026-09-18 • via Nuitee
H
Hakan • family_with_children • tr
8
2026-09-17 • via Nuitee