Sugar Palm Residence

Hotels
8.3 (225 reviews)
5/3 Virathongyok Rd., Taladnua, Muang, Phuket , Phuket Town , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Friendly staff
Cons:
Unwelcoming service
Issues with cleanliness
Limited amenities

Categories

Cleanliness
7.63
Some guests mentioned issues with cleanliness upon arrival.
Service
9.1
Staff were described as friendly in some reviews, but there were complaints about unwelcoming service.
Location
9.14
Location received positive remarks for being convenient and well-situated.
Room Quality
8.59
Rooms were generally praised for cleanliness and comfort, with some minor issues noted.
Amenities
7.12
Some reviews pointed out that certain amenities, like kitchen utensils, were lacking.
Value for Money
8.08
Mixed feedback on value due to some issues with service and amenities.
Food and Beverage
8.63
Positive remarks about breakfast and on-site dining options.
Overall Experience
8.1
Overall, experiences varied, with some guests expressing they might not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:18

Property Description

Luxurious Amenities and Services

Sugar Palm Residence offers an array of luxurious amenities, including an outdoor pool, fitness centre, and free private parking. Guests can enjoy free WiFi in public areas and daily maid service during their stay.

Convenient Location

Situated in Phuket Town, the residence is close to popular attractions such as Chinpracha House, Thai Hua Museum, and Old Phuket Town. With Phuket International Airport just 27 km away, guests can easily access the property.

Comfortable Accommodation

Each air-conditioned unit at Sugar Palm Residence features modern comforts like a seating area, flat-screen TV, and balcony. The en suite bathroom includes shower facilities, a hairdryer, and complimentary toiletries. Guests can also indulge in a daily mini breakfast from 07:00-11:00 hrs.

Ready to experience luxury and convenience at Sugar Palm Residence? Book now to secure your stay!

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    People 8 years old and over stay for THB 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 225 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.1
E
Eric • couple • nz
10
Nice first trip to Phuket
Pros:

It had super friendly staff, easy access to shops and old town.

Cons:

Nothing

2026-05-28 • via Nuitee
P
PLAMUEK.... • solo_traveller • th
8
2026-05-21 • via Nuitee
K
Kévin Belair • couple • fr
9
2026-05-18 • via Nuitee
P
Phengphaengmuang • solo_traveller • la
8
2026-05-10 • via Nuitee
S
Sam • solo_traveller • dk
10
Clean, nice and simple.
Pros:

What a wonderful property

2026-05-08 • via Nuitee
D
Daria • couple • gb
10
Expensive for what it is but overall great, clean, comfortable place!
Pros:

Pool view balcony. Big apartment. Kitchen and bathroom big and clean. Big comfortable bed. Multiple ACs in the accommodation. Slippers, dressing gown and coffee provided. There was a cute little gym which was something we weren't expecting. The pool was nice. Free private parking. Shop at reception.

Cons:

The pool and gym closed quite early (9pm) which I guess is the standard time but because of this we didn't really get a chance to use it. There was a nice park next to the hotel but everything else was quite far away so we had to rent a scooter. The balcony has no seats and apparently is a home to a family of pigeons so it's not somewhere you want to relax, unless you like pigeon poop. No umbrellas at the sun beds by the pool. A lot of hidden fees (big charges for breaking cups etc in the room).

2026-05-08 • via Nuitee
V
Victoria • couple • fr
3
Cons:

personnel peut à l’écoute, j’ai oublié des affaires, je leur ai demandé un envoie par grab à l’aéroport personne ne m’a répondue. aucun suivi

2026-04-25 • via Nuitee
C
carranza garcia • couple • ch
9
Lindo departamento en Phuket
Pros:

La piscina increíble, tenía laundry y un especie de kiosko en la planta baja.

Cons:

No tenia utensilios de cocina para cocinar, ni cuchillo pero si anafe para cocinar, tampoco esponja ni detergente para lavar tazas.

2026-04-24 • via Nuitee
N
Naratthakorn • couple • th
8
2026-04-22 • via Nuitee
S
samuel • solo_traveller • au
9
2026-04-13 • via Nuitee
A
Alexander • couple • th
8
2026-04-12 • via Nuitee
J
James • solo_traveller • sg
10
Very enjoyable..3rd visit and looking forward to my 4th!
Pros:

Location, food, staff are great...looking forward to the next time!

Cons:

Gym. Way too hot..although there is an excellent gym just around the corner so don't really need this.

2026-04-11 • via Nuitee
J
Jose • couple • au
6
2026-04-10 • via Nuitee
V
Vasile • couple • us
10
2026-04-01 • via Nuitee
L
Lenni • solo_traveller • gb
10
2026-03-26 • via Nuitee
S
Sartori • couple • au
9
2026-03-24 • via Nuitee
S
Sartori • couple • au
10
2026-03-24 • via Nuitee
D
Daniel • couple • gb
7
Pros:

The pool is a really nice touch, Good sized pool and clean. There's a gym as well. Pool towels are provided.

Cons:

No tea towel and No washing up facilities causing issues with the use of kitchenette.

2026-03-22 • via Nuitee
D
Dylan • couple • gb
1
Scammers Will put price up
Pros:

Nothing hotel tried scamming me once checked in

Cons:

The hotel and staff after they put the prices up

2026-03-16 • via Nuitee
T
Tamas • couple • hu
8
2026-03-13 • via Nuitee