Knightsbridge Hotel, Firmdale Hotels

Hotels
9.2 (854 reviews)
10 Beaufort Gardens , London , gb

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Very friendly, helpful staff
Excellent, quiet central location
Beautiful boutique interior design
Comfortable beds, pillows and bedding
Great breakfast
Charming and very clean
Honesty bar and turn-down touches (pillow spray)
Quiet atmosphere
Cons:
Very small / tiny rooms
Noisy air-flow / bedroom AC noise
Unexpected service charges / extra water charge complaints
Shower-over-bath awkward and caused slipping
Perceived poor value for the price

Categories

Cleanliness
9.75
Generally praised as charming and extremely clean; no significant cleanliness complaints in reviews.
Service
9.5
Staff repeatedly described as very friendly, warm and helpful; one notable negative about an extra water/service charge and housekeeping policy tempered otherwise excellent service.
Location
9.95
Excellent central location (near Brompton Road/Harrods), quiet yet convenient — frequently highlighted as a major positive.
Room Quality
8.4
Beautiful boutique design and comfortable bedding praised, but multiple comments about very small/tiny rooms, tight layouts, noisy air-flow/AC and awkward shower-over-bath.
Amenities
9.15
Good amenities noted (pillow spray, turn-down service, honesty bar, effective air conditioning) though some complaints about noisy air flow and occasional service inconsistencies.
Value for Money
7.6
Several guests felt room size and unexpected service charges made the stay poor value for the price.
Food and Beverage
9.3
Breakfast described as great by some reviewers; overall F&B comments are positive or limited, with no major negatives.
Overall Experience
9.95
Overall very positive — many guests loved the boutique charm, design and staff and would return, though room size and billing/service charge issues tempered a few stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:17

Property Description

Luxurious 5-Star Hotel in the Heart of London

Valet and Concierge Services: Enjoy the convenience of 24-hour valet and concierge services, ensuring a seamless stay from arrival to departure.

Elegant Rooms with Premium Amenities: Indulge in spacious bedrooms adorned with Rik Rak by Kit Kemp bath products, luxurious bathroom essentials, flat-screen TV with DVD player, and iPod docking station.

Prime Location and Nearby Attractions: Situated in a serene street, The Knightsbridge Hotel is just steps away from Hyde Park, Harrods, and upscale shopping destinations. Explore the vibrant neighborhood with ease and take advantage of the hotel's car pick-up service.

Book now for an unforgettable stay at The Knightsbridge Hotel in London.

Important information:

Please note, the following room types cannot accommodate extra beds or cribs:
Single Room, Double Room, Superior Double Room and Luxury Double Room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

9.2
Based on 854 reviews
Cleanliness: 9.75
Service: 9.5
Location: 9.95
Room Quality: 8.4
Amenities: 9.15
Value for Money: 7.6
Food and Beverage: 9.3
Overall Experience: 9.95
V
vadim • couple • fr
10
2026-08-06 • via Nuitee
T
Thiago • family_with_children • br
10
2026-08-02 • via Nuitee
L
Liubov • couple • ru
10
2026-07-24 • via Nuitee
D
Dr. Karoline • family_with_children • at
10
Super Unterkunft, kommen sicher wieder
Pros:

Die TOP Lage und die Zimmer.

Cons:

-

2026-07-11 • via Nuitee
E
ellen • couple • us
10
Cons:

Tiny bedroom

2026-07-09 • via Nuitee
F
Faith • couple • us
8
Great room, but, poor customer service.
Pros:

Nice canopy views of trees and excellent air conditioning. Front desk staff were very kind and thoughtful.

Cons:

Since we were sleeping during turn down services, we were not furnished with complimentary water or clean linens. When we returned back to our room, we were told that there would be an extra charge for water, since we left a "Do not disturb" sign on door". We had traveled over 30 hrs. to get to this hotel, and the weather was a blistering 100 degrees that day, I felt even more, that this was an unreasonable charge. We also learned that breakfast was not included? I felt that the water should have been quietly delivered when we called for water to our room without an extra charge. The front desk staff was very helpful, despite these nonsensible rules from House keeping.

2026-07-08 • via Nuitee
I
Iryna • family_with_children • ua
9
2026-07-02 • via Nuitee
L
Linda • couple • gb
9
Fabulous friendly staff and comfortable boutique hotel - very homely
Pros:

V friendly staff

Bedding, beds, pillows

Great breakfast

Amazing design

Cons:

Air flow system very noisy due to heat

2026-06-27 • via Nuitee
L
Linda • couple • gb
8
Very friendly staff and helpful - great job
Pros:

Small

Boutique

Amazing interior design

Very comfy beds, pillows and beautiful bedding

Cons:

Air conditioning and air flow system in bedroom very noisy

2026-06-27 • via Nuitee
Z
Zeenab • couple • kw
10
2026-06-26 • via Nuitee
Z
Zeenab • couple • kw
10
Pros:

Amazing staff so warm ,welcoming, caring and helpful they made my stay wonderful

Cons:

Room was small compared to the price and the category I have chosen

2026-06-26 • via Nuitee
Y
Yppres • family_with_children • au
6
Lovely hotel but watch out for service charges
Pros:

The quality of the rooms, the quietness and location

Cons:

An unexplained service charge was added to our bill without prior notification. Be careful to check your bill before checking out.

2026-06-24 • via Nuitee
R
Richard • couple • us
10
2026-06-21 • via Nuitee
K
Krimhild • solo_traveller • de
9
Pros:

Ich habe dort nicht gefrühstückt. Die Lage ist hervorragend, absolut ruhig, aber nur 50m entfernt von der lebhaften Brompton Road mit U-bahn und Busstationen. Harrods ist um die Ecke. Sehr nettes, hilfsbereites Personal
Kleine feine Aufenthaltsräume. ich würde es jederzeit wieder buchen.

Cons:

Ich hatte nichts auszusetzen.

2026-06-15 • via Nuitee
S
Scott • couple • us
10
2026-06-13 • via Nuitee
M
Mya • couple • us
10
Beautiful hotel, friendly staff and great breakfast.
2026-06-09 • via Nuitee
C
Carole • couple • us
10
This is my second visit at this Firmdale location. I simply love everything about it!!!
Pros:

Charming and extremely clean

Cons:

Nothing

2026-06-03 • via Nuitee
C
Chris • solo_traveller • vn
10
2026-05-27 • via Nuitee
C
Chris • solo_traveller • vn
10
2026-05-27 • via Nuitee
T
Tom • couple • us
8
Would not stay again due to small room size. Not good value given the price of the room.
Pros:

Beautifully decorated with very comfortable bedding.

Cons:

The rooms are so small you can’t really enjoy them.

2026-05-27 • via Nuitee