Mildom Premium Hotel

Hotels
7.9 (1959 reviews)
128 Bogenbai Batyr Street , Almaty , kz
+7 7272 61 09 20

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly/helpful staff (Arsen, Inzhu mentioned)
Good value for money / budget friendly
Generally good / varied breakfast (many positive mentions)
Clean/scented bedding noted by some guests
English-speaking receptionists
Cons:
Rooms often small/cramped
Broken/damaged fixtures (e.g., wardrobe door, exposed AC wiring)
Cigarette smell in corridors reported
No lift / many stairs
Occasional lack of hot water
Old/poor-quality towels and inconsistent housekeeping
Limited amenities (no maps, breakfast service issues, utensil shortages)
Windows/doors not fully closing causing noise

Categories

Cleanliness
7
Mixed reports: several guests praised cleanliness and scented bedding, but others noted cigarette smell in corridors, old/holed towels and uneven housekeeping standards.
Service
8.8
Generally positive: multiple mentions of polite, helpful reception staff (Arsen, Inzhu) and good hospitality/service; occasional remarks about reduced breakfast staffing.
Location
9.2
Consistently strong: many guests highlight excellent, convenient and safe location close to shops, restaurants and transport.
Room Quality
6.5
Several negatives: rooms described as very small/cramped, issues like broken wardrobe door, exposed AC wiring, lack of bottled water and occasional bad bathroom odors or unpleasant bathroom condition.
Amenities
6.8
Limited amenities noted: no lift (many stairs), no maps available, occasional lack of hot water for days, breakfast served at another location; also limited breakfast service capacity/utensils at times.
Value for Money
8.6
Good value: multiple guests call it budget-friendly and a good price/quality ratio for what they paid.
Food and Beverage
7.8
Mixed but generally positive breakfasts: several guests praise varied/very good breakfasts, though some mention sparse offerings, service/staff shortages and utensil/plate availability issues.
Overall Experience
8.5
Overall positive stay with good location, friendly staff and reasonable value, tempered by small rooms, occasional facility issues and inconsistent cleanliness/amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:26

Property Description

Luxurious Accommodation
Mildom Premium Hotel in Almaty offers a luxurious stay with air-conditioned rooms, modern amenities, and a 24-hour front desk for ultimate convenience.

Convenient Location
Situated near major attractions like Ascension Cathedral and Gvardeytsev-Panfilovtsev Park, guests can easily explore the vibrant city of Almaty from the hotel's prime location.

Relaxing Facilities
With a garden, terrace, and on-site restaurant, Mildom Premium Hotel provides the perfect setting to unwind after a day of sightseeing or business meetings.

Book your stay at Mildom Premium Hotel now to experience comfort and sophistication during your visit to Almaty.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Location

Guest Reviews

7.9
Based on 1959 reviews
Cleanliness: 7
Service: 8.8
Location: 9.2
Room Quality: 6.5
Amenities: 6.8
Value for Money: 8.6
Food and Beverage: 7.8
Overall Experience: 8.5
G
Gulnara • solo_traveller • kz
10
Pros:

Мы уже во второй раз останавливаемся. Как и в прошлый раз, нас всё полностью устраивает сервис по-прежнему на отличном уровне. И качество завтраков стало еще лучше. Спасибо за гостеприимство и отличный сервис!

Cons:

-

2026-08-06 • via Nuitee
T
Talgat • couple • kz
8
В целом все понравилось
Pros:

Расположение и сам номер

Cons:

Дверь шкафа была сломана

2026-08-06 • via Nuitee
A
A Cengizhan • couple • tr
7
2026-08-05 • via Nuitee
N
NIDHI • solo_traveller • in
6
For a budget traveller, it is a cool one !!
Pros:

The location was amazing and it felt safe with a nice neighbourhood!!

Cons:

Travellers should be able to request for maps to different destinations close by, none were available !! The room space can certainly be better utilised optimally. Full length mirrors can be placed in hallways atleast if not each room.

2026-08-03 • via Nuitee
A
Aliya • couple • kz
10
2026-08-02 • via Nuitee
B
Bekzat • solo_traveller • kz
8
2026-07-23 • via Nuitee
S
Shengyan • solo_traveller • cn
8
酒店地理位置优越，交通便利，离升天大教堂步行不到10分钟，房间设施齐全、整洁，早餐丰富，性价比较高。
2026-07-19 • via Nuitee
M
Mandkhai • couple • mn
8
2026-07-17 • via Nuitee
D
Danil • solo_traveller • kz
2
Pros:

Только расположение отеля

Cons:

В коридоре отвратительный запах сигарет, очень маленький номер, над кроватью свисали провода от кондиционера, в номере не было даже бутылки воды, таблички с номерами на двери приклеены на скотч не самым аккуратным образом. Размещали в отеле иностранного гостя, если честно стыдно было, что выбрали этот отель. Очень плохо выглядит ваш «ПРЕМИУМ» отель!

2026-07-16 • via Nuitee
S
Sergey • solo_traveller • kz
5
На картинке Было 2 спальная кровать по итогу 1.5
2026-07-15 • via Nuitee
G
German • solo_traveller • kz
10
Pros:

Хороший отель за свою цену

2026-07-14 • via Nuitee
V
Vincent • solo_traveller • fr
10
2026-07-12 • via Nuitee
S
Shamai • solo_traveller • kg
8
2026-07-10 • via Nuitee
A
Ansuman • solo_traveller • ae
6
Average experience, would definitely recommend to look for other properties nearby.
Pros:

It was ojust okay, nothing standing out.

Cons:

There is too much stairs with no Lift. So for old people or people with determination or people with issue in climbing stairs its quite hard. Also the room was average.

2026-07-10 • via Nuitee
Ростислав • couple • kz
10
2026-07-10 • via Nuitee
M
Moldir • extended_group • kz
9
2026-07-05 • via Nuitee
C
Christopher • solo_traveller • gb
7
Pros:

Location good

2026-07-05 • via Nuitee
A
Aral • solo_traveller • kz
10
2026-07-03 • via Nuitee
A
Alibek Aldiyarov • solo_traveller • mt
10
2026-07-03 • via Nuitee
A
Abdulrahman Khashan • solo_traveller • qa
8
Pros:

I like the staff, specially Arsen the reception guy, he is so polite and respectful

Cons:

The rooms are small

2026-07-02 • via Nuitee