Mildom Hotel

Hotels
•
Independent
7.4 (42 reviews)
Bogenbay Batyr 128 Str., Furmanov, Almaty, 50000 , Almaty , KZ
7-7273900600

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Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Hiking/biking trails nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Central, convenient location near attractions
Helpful, friendly and polite staff (multiple mentions)
Excellent and varied breakfast
Good value for money
Some rooms reported as comfortable and high quality
Fast/acceptable internet
Cons:
Cleanliness issues: dirty rooms, worn/old towels, need for renovation
No elevator / narrow stairs (inconvenient with luggage)
Bathroom and shower problems (old fixtures, weak hot-water pressure)
Room inconsistency and occasional small/noisy rooms
Occasional check-in delay (room not ready)

Categories

Cleanliness
5
Multiple reviews explicitly mention dirty rooms, very old/worn towels and the need for renovation; some guests did note rooms were clean, but negative comments about cleanliness and worn linens dominate.
Service
9
Staff repeatedly described as helpful, friendly and polite (including named staff praise), with fast reception service in several reviews.
Location
9.5
Consistently praised as central and convenient for sightseeing; many guests call the location perfect or top for the city centre.
Room Quality
6.2
Mixed reports: some rooms described as excellent and comfortable, while others are small, noisy or in need of refurbishment; inconsistency across rooms lowers the score.
Amenities
6.8
Breakfast and internet receive positive mentions, but lack of elevator, narrow stairs, shower/hot-water issues and weak water pressure are recurring negatives.
Value for Money
8
Several guests explicitly note good value or an adequate price for the offering, supporting an above-average rating.
Food and Beverage
8.8
Breakfast is frequently described as rich, superb and varied; food offerings are a clear strength in multiple reviews.
Overall Experience
5.9
Overall impressions are mixed: many guests enjoyed the location, staff and breakfast leading to pleasant stays, but significant cleanliness and room condition issues lowered the overall experience for several visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-02 11:56

Property Description

Welcome to Mildom Hotel, where modern comfort meets the heart of Almaty!

Recreational Delights
Explore the vibrant city on our rental bicycles or unwind with the convenience of our complimentary wireless internet and concierge services, ensuring an effortless stay.

Culinary Experiences
Indulge in exquisite Modern European cuisine at the Awesome Bar, or savor the luxurious option of 24-hour room service for a delightful in-room dining experience.

Comfort and Convenience
Relax in one of our 79 air-conditioned rooms, equipped with LCD televisions, minibars, and private bathrooms. Enjoy easy access to local attractions and a roundtrip airport shuttle for seamless travel.

Discover the charm of Almaty while enjoying top-tier amenities. Book your stay at Mildom Hotel today!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 42 reviews
Cleanliness: 5
Service: 9
Location: 9.5
Room Quality: 6.2
Amenities: 6.8
Value for Money: 8
Food and Beverage: 8.8
Overall Experience: 5.9
M
Mohamed • couple • be
6
2026-06-20 • via Nuitee
Цай • solo_traveller • kz
8
2026-06-19 • via Nuitee
Жаксылык • solo_traveller • kz
3
Pros:

Расположение

2026-06-19 • via Nuitee
Жаксылык • solo_traveller • kz
3
Pros:

Чистота

Cons:

Завтрак скудный, полотенца дырявые и старые, персонал ухудшился

2026-06-19 • via Nuitee
Алтын • couple • kg
10
Чисто, уютно, прекрасный персонал!
Pros:

Все

2026-06-17 • via Nuitee
Андрей • couple • kz
7
2026-06-17 • via Nuitee
L
liang • couple • cn
10
2026-06-17 • via Nuitee
X
Xiaoye • solo_traveller • de
9
2026-06-15 • via Nuitee
B
Barreras • family_with_children • ae
10
Great!
Pros:

•Budget Friendly. Cleanliness is supreme. Scented beddings, nice fabric conditioner.
•Excellent location. A lot of walking distance minisupermarket, restaurants, parks and shopping center
•Rooms are surprisingly in good condition as new as outside structure of the building looks old.
•English speaker receptionists.
•Wide variety of option in buffet breakfast.

Cons:

•Less staff during breakfast. Dishes and utensils are not available, you have to ask. Not automatically filled in with newly washed plates and utensils.

2026-06-11 • via Nuitee
Сапарова • solo_traveller • kz
9
2026-06-11 • via Nuitee
B
Bakhtiyar • solo_traveller • kz
1
Командировочные документы не полностью выдаются на физическое лицо и в том числе счет фактуру
Cons:

Окна не плотно закрываются и шумно

2026-06-10 • via Nuitee
D
Danil • solo_traveller • kz
9
2026-06-10 • via Nuitee
I
Iuliia • couple • ru
2
Cons:

Заселились в 12 ночи,в отеле нет лифта,третий этаж надо подниматься по лестнице,при температуре на улице в 34 градуса в номере стоит жара,кондиционер не работает,в душе кран который течет и брызгает в разные стороны,нет Геля для душа,полотенца вообще оставляют желать лучшего ими не то,что после душа не вытереться,а даже лицо невозможно вытереть,размер мизерный,на просьбы починить кондиционер никто не реагирует

2026-06-09 • via Nuitee
J
Jesper Errboe Nielsen • solo_traveller • dk
6
2026-06-06 • via Nuitee
B
Bauyrzhan • couple • kz
10
2026-06-04 • via Nuitee
J
JM C • solo_traveller • es
8
Pros:

Limpieza y ubicación

Cons:

Nada

2026-06-01 • via Nuitee
G
Gulzhan • solo_traveller • kz
10
2026-06-01 • via Nuitee
T
Tacderas • solo_traveller • ph
8
2026-05-30 • via Nuitee
H
Halima • solo_traveller • tr
5
2026-05-29 • via Nuitee
L
Lidiya • couple • de
6
2026-05-28 • via Nuitee