Mildom Hotel

Hotels
•
Independent
7.4 (42 reviews)
Bogenbay Batyr 128 Str., Furmanov, Almaty, 50000 , Almaty , KZ
7-7273900600

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Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Hiking/biking trails nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Location proximity to city center
Good breakfast options
Spacious and clean rooms
Cons:
Unfriendly and unhelpful staff
Poor room maintenance and cleanliness issues
Lack of communication and service consistency

Categories

Cleanliness
6
Mixed reviews about cleanliness with mentions of room cleanliness issues and mold in showers.
Service
5.7
Consistent complaints about unfriendly and unhelpful staff, lack of communication, and room change issues.
Location
8.2
Highly praised for proximity to city center and popular attractions, with nearby amenities.
Room Quality
5.2
Rooms had several maintenance issues including broken AC, door locks, and cleanliness concerns.
Amenities
7
Mixed feedback with mention of broken tiles, malfunctioning Wi-Fi, and outdated towels.
Value for Money
4.8
Varied opinions, with some guests feeling it was overpriced for the quality of service provided.
Food and Beverage
6.8
Breakfast was generally appreciated, but other dining options received mixed feedback.
Overall Experience
5.6
Overall experience was impacted by room quality issues, poor service, and maintenance problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 10:17

Property Description

Welcome to Mildom Hotel, where modern comfort meets the heart of Almaty!

Recreational Delights
Explore the vibrant city on our rental bicycles or unwind with the convenience of our complimentary wireless internet and concierge services, ensuring an effortless stay.

Culinary Experiences
Indulge in exquisite Modern European cuisine at the Awesome Bar, or savor the luxurious option of 24-hour room service for a delightful in-room dining experience.

Comfort and Convenience
Relax in one of our 79 air-conditioned rooms, equipped with LCD televisions, minibars, and private bathrooms. Enjoy easy access to local attractions and a roundtrip airport shuttle for seamless travel.

Discover the charm of Almaty while enjoying top-tier amenities. Book your stay at Mildom Hotel today!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 42 reviews
Cleanliness: 6
Service: 5.7
Location: 8.2
Room Quality: 5.2
Amenities: 7
Value for Money: 4.8
Food and Beverage: 6.8
Overall Experience: 5.6
T
Tacderas • solo_traveller • ph
8
2026-05-30 • via Nuitee
H
Halima • solo_traveller • tr
5
2026-05-29 • via Nuitee
L
Lidiya • couple • de
6
2026-05-28 • via Nuitee
A
Anara • couple • de
9
Convenient, comfortable, in a good location
Pros:

Quite central to the city, very good facilities and value for money

Cons:

I had to wait around ten minutes as the room was not cleaned and ready for check-in

2026-05-27 • via Nuitee
Ильшат • couple • kg
10
2026-05-26 • via Nuitee
J
JUMSHIK • solo_traveller • kr
4
Pros:

위치가 판필로프 공뭔과 가까워서 도보로 젠코프성당등 명소를 둘러보기 편리했습니다.
조식도 좋았음.

Cons:

엘리베이터가 없어 짐들고 오르내리기 힘들었어요.

2026-05-24 • via Nuitee
Y
Yerlan • couple • kz
8
2026-05-22 • via Nuitee
A
Alpysbaeva • solo_traveller • kz
7
2026-05-22 • via Nuitee
Екатерина • solo_traveller • kz
10
2026-05-20 • via Nuitee
Z
Zhantai • couple • kg
8
2026-05-20 • via Nuitee
A
Anne • couple • ae
8
Very nice
Pros:

All staff from the reception are helpful. Many thanks.

Cons:

The staff are helpful, and the breakfast is good as well

2026-05-20 • via Nuitee
S
SYED SIKANDAR • family_with_children • kz
10
Nice and polite staff, the breakfast was outstanding.
Pros:

Friendly staff and very clean environment.

2026-05-19 • via Nuitee
I
Ikboljon • solo_traveller • uz
10
Comfortable work trip
Pros:

Top location, rich breakfast and helpful staff.

2026-05-18 • via Nuitee
T
THIBAUT • solo_traveller • fr
10
Pros:

Excellent quality of the rooms and great service from Arsen !

2026-05-18 • via Nuitee
Убайдуллаев • solo_traveller • kg
4
Let's see how they value customer feedback and how willing they are to improve and change next time.
Pros:

perfect location.
nice and helpful staff.

Cons:

The cleanliness and condition of the rooms leave much to be desired. The rooms are very dirty and require renovation and refurbishment.

2026-05-18 • via Nuitee
M
Maxim • solo_traveller • kz
7
2026-05-16 • via Nuitee
P
Peter • couple • de
8
2026-05-15 • via Nuitee
Лилия • solo_traveller • kz
10
2026-05-14 • via Nuitee
Z
Zhanel • couple • kz
10
2026-05-13 • via Nuitee
V
Victor • couple • ru
7
Хорошо за свои деньги
Pros:

Месторасположение
Скорость интернета
Завтраки

Cons:

Слабый напор воды

2026-05-13 • via Nuitee