Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location and views
Pools and beach access (including infinity pools)
Clean rooms reported by several guests
Walking distance to bars and restaurants
Cons:
Service problems: rude/unhelpful staff reported
Room maintenance issues and some outdated rooms
Fees and expensive breakfast / restrictions on bringing food/drinks
Elevator problems and operational inconsistencies

Categories

Cleanliness
7.2
Mixed mentions: several guests report clean rooms and comfortable beds, while others note poor cleanliness ("mal propre"), water in hallways and maintenance issues in some rooms.
Service
6.2
Generally negative balance: multiple reports of unfriendly or rude staff (specific complaint about reception staff), poor enforcement of rules and inconsistent helpfulness, though some guests describe friendly/helpful staff at times.
Location
9.6
Consistently praised: excellent location, great views, walking distance to bars/restaurants and direct beach access; repeatedly listed as a main positive.
Room Quality
6.8
Mixed: rooms are often described as clean and with good views, but several guests report outdated rooms, maintenance problems (peeling paint, missing furniture, only one blanket) and occasional discomfort.
Amenities
8
Strong positives for pools, infinity pools and pool/beach access; jacuzzi and pool areas appreciated. Some operational issues noted (pool bar hours, access restrictions).
Value for Money
6.4
Perceived as below average by some guests: complaints about expensive breakfast, fees for services, restrictions that push spending at hotel outlets and occasional unexpected requests (e.g., passport copies).
Food and Beverage
6.8
Mixed reviews: on-site meals described as 'correct' by some, but breakfast seen as expensive and bar/service hours/restrictions caused dissatisfaction for a number of guests.
Overall Experience
8.2
Overall a mix of very positive elements (location, views, pools) tempered by recurring issues with service and room maintenance; many guests enjoyed the setting but service/operational problems impacted stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:37

Property Description

Luxurious Beachfront Property

Outdoor Pools and Dive Centre: Enjoy the tropical sun at our 2 outdoor pools or explore the vibrant marine life with our on-site dive centre.

International Dining and Modern Rooms: Indulge in global flavors at our à la carte restaurant and unwind in our spacious, modern rooms equipped with all essential amenities.

Convenient Location and Nearby Attractions: Located in the heart of Cancún, steps away from restaurants and nightlife, and within walking distance to Plaza Caracol shopping centre. Explore the area easily with Cancun Convention Centre and other attractions just minutes away.

Book now to experience the ultimate beach getaway at Ocean Dream BPR!

Important information:

Please note that 100% of total stay will be charged as a penalty for early departures.

Please note that Meal Plan Room Rates do not include the childr rates (2-12 years of age). They will be charged at 50% of the corresponding adult rate. Please take this into consideration when booking this rate plan. The total will increase from that shown on your confirmation.

Property is located next to the beach.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

7.4
Based on 1546 reviews
Cleanliness: 7.2
Service: 6.2
Location: 9.6
Room Quality: 6.8
Amenities: 8
Value for Money: 6.4
Food and Beverage: 6.8
Overall Experience: 8.2
A
Aurora • solo_traveller • it
10
Posizione e accesso diretto spiaggia top
Pros:

La piscina e l’accesso diretto alla spiaggia. Vicino alla piazza principale ma comunque silenziosa.

Cons:

Se posso un consiglio in stanza o sul terrazzo un piano di appoggio oltre i comodini farebbe comodo

2026-09-06 • via Nuitee
I
Ing.Adrian • extended_group • py
8
Muy bien
Pros:

La pileta y la comodidad en la playa

Cons:

Te cobran el agua caliente para mate

2026-09-05 • via Nuitee
J
Jimenez • family_with_children • us
10
2026-09-05 • via Nuitee
O
omar • solo_traveller • mx
7
2026-09-04 • via Nuitee
R
RAMIREZ • solo_traveller • us
8
Son amables esta bien ubicado
Pros:

Esta muy bien ubicado

2026-09-02 • via Nuitee
R
RAMIREZ • family_with_children • us
9
Todo bien
Pros:

Fueron muy amables el
Personal y bien ubicado

2026-09-02 • via Nuitee
C
Christopher • couple • gt
10
Pros:

La ubicación,? la comodidad de las camas, las piscinas enfrente del mar, las sombrillas y el personal muy educado,

Cons:

Que en el buffet el café espresso o americano lo quieren cobrar y el que dan es muy suave, y que al entrar las personas de limpieza no tocan y me encontraron en paños menores

2026-08-31 • via Nuitee
C
Christopher • couple • gt
10
Pros:

La ubicación,? la comodidad de las camas, las piscinas enfrente del mar, las sombrillas y el personal muy educado,

2026-08-31 • via Nuitee
C
Christopher • couple • gt
10
Pros:

La ubicación piscina la habitación espaciosa y cómoda

2026-08-31 • via Nuitee
H
Hanna • couple • ch
8
Beim 2. Mal bekamen wir ein schönes Zimmer mit tollem Meerblick.
Pros:

Tolle Lage, nicht allzu gross

Cons:

Kein Safe, Küche nicht benutzbar, heisses Wasser muss bezahlt werden

2026-08-31 • via Nuitee
T
Tobias • extended_group • de
1
Nie wieder Mexiko Urlaub. Sprengts euch weg.
Pros:

Hausmeister löst mehrmals unseres verstopftes Klo.

Cons:

Haben uns vorgeworfen die Handtücher geklaut zu haben und wollten uns extra zahlen lassen. Saftladen

2026-08-30 • via Nuitee
T
Ted Stewie • solo_traveller • ca
8
2026-08-30 • via Nuitee
R
RAMIREZ • family_with_children • us
7
Favor de poner mesas buros o algo para poner las cosas
Cons:

Faltaba mesa en la habitacion no hay buros mesas

2026-08-29 • via Nuitee
B
Broglia • extended_group • it
6
2026-08-28 • via Nuitee
A
Andrea Ruberti • solo_traveller • it
9
2026-08-28 • via Nuitee
C
carlo • couple • it
9
Ocean dream sul serio
Pros:

L'albergo è fantastico, direttamente sulla spiaggia di Cancun tra l'altro priva di sargasso, è molto grande. Ci sono tanti servizi come piscina, bar e spiaggia privata. Purtroppo abbiamo soggiornato solo una notte e non abbiamo potuto usufruire di tutto. La camera ed il bagno erano veramente grandi

Cons:

Andrebbero un pò ammodernati gli arredamenti.

2026-08-27 • via Nuitee
S
Stephanie • couple • us
9
It was a great stay.
Pros:

It was a great location!

Cons:

The resteraunt was a bit overpriced.

2026-08-25 • via Nuitee
A
Andrea • solo_traveller • it
8
2026-08-23 • via Nuitee
J
Jack • extended_group • ie
6
Great location and good rooms, keep wristbands as they charge half the price of room per band if lost
Pros:

Location was great and facilities were amazing. Rooms were clean and nice. Tour/ taxi desk attendant was very helpful and accommodating

Cons:

Charged 40 euros per person for a wristband that they cut off. They seemed like they wanted to charge us instead of provide a good service.

2026-08-20 • via Nuitee
H
Henos • solo_traveller • br
8
Confortável, ótimo custo e estrutura adequada ao valor
Pros:

Localização, confortável, bem estruturado, a cama e muito grande e confortável, banheiro espaçoso e estrutura pra cozinha ou pequenas refeições

Cons:

Sem reclamações!

2026-08-20 • via Nuitee