Formosan Naruwan Hotel

Hotels
8.4 (5208 reviews)
No. 66, Lianhang Road , Taitung City , TW

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Family- and child-friendly with many kid facilities (slides, playrooms)
Extensive amenities: pool, spa, sauna, ping-pong, billiards
Pet-friendly (suitable for large dogs)
Convenient location near city and generally accessible parking
Spacious, comfortable rooms with mountain views
Many complimentary facilities included, high perceived CP value
Cons:
Buffet/restaurant cleanliness issues (plates, floor) and presence of fruit flies/ants
Inconsistent staff attitude and service quality
Breakfast wait times and occasional poor breakfast quality
Weekend parking can be full/limited
Some paid basement attractions out of order; occasional facility scheduling/closing earlier than posted
Room issues: bed size or instability, ants, insufficiently hot water

Categories

Cleanliness
7.6
Mixed signals: some guests explicitly note rooms are clean, but multiple complaints about buffet/restaurant cleanliness, plates/ground cleanliness and presence of fruit flies/ants lower the score.
Service
7.8
Mixed service: several positive interactions (helpful/pleasant housekeeping), but repeated reports of poor or brusque staff behavior and inconsistent front-desk handling reduce confidence.
Location
9.2
Consistently praised: convenient location near city, easy access, generally positive parking accessibility (though weekend parking can be tight).
Room Quality
8.6
Rooms are described as spacious, comfortable, with nice mountain views and recent refurbishments; some issues noted (bed size or wobble, occasional ants, hot water temperature).
Amenities
9.4
Strong amenity offering: pools, spa/saunas, slides/play areas, game rooms, ping-pong and billiards, pet-friendly facilities — although some paid basement attractions have faults and some scheduling/closing complaints.
Value for Money
8.8
Perceived as good value/ high CP: many free facilities and family-friendly features make stays feel worthwhile despite some service/facility drawbacks.
Food and Beverage
7.6
Mixed F&B feedback: several guests praise a plentiful/tasty breakfast, while others report long waits, poorer taste or buffet cleanliness issues, and inconsistent quality.
Overall Experience
8.2
Generally positive family- and pet-friendly overall experiences with many guests willing to return; however, service inconsistencies, some facility faults and cleanliness/F&B issues temper the impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:47

Property Description

Luxurious Amenities

Formosan Naruwan Hotel boasts a wide range of amenities, including an outdoor swimming pool, spa center, fitness center, children's playground, games room, and a garden. Guests can enjoy ultimate relaxation and entertainment without leaving the property.

Convenient Location

Situated just minutes away from Taitung Railway Station and Taitung Airport, the hotel offers easy access to key transportation hubs. Additionally, popular attractions like Taitung Seashore Park and Chulu Ranch are a short drive away, making exploration a breeze.

Comfortable Accommodation

Each room at Formosan Naruwan Hotel is equipped with modern conveniences such as cable TV, a safety deposit box, and a work desk. The private bathrooms feature complimentary toiletries, ensuring a comfortable stay for all guests.

Experience luxury and convenience at Formosan Naruwan Hotel. Book your stay now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TTT

Location

Guest Reviews

8.4
Based on 5208 reviews
Cleanliness: 7.6
Service: 7.8
Location: 9.2
Room Quality: 8.6
Amenities: 9.4
Value for Money: 8.8
Food and Beverage: 7.6
Overall Experience: 8.2
黃 • extended_group • tw
8
2026-09-19 • via Nuitee
黃 • couple • tw
8
2026-09-19 • via Nuitee
裕仁 • family_with_children • tw
10
2026-09-19 • via Nuitee
K
Kevin 08914 • extended_group • tw
8
2026-09-19 • via Nuitee
B
Brandl • solo_traveller • ch
8
2026-09-19 • via Nuitee
家慶 • solo_traveller • tw
6
2026-09-18 • via Nuitee
H
Hu ming • solo_traveller • tw
10
Pros:

房間翻新漂亮，頂樓風景很棒，坐露台躺椅吹風好享受

Cons:

沒有

2026-09-18 • via Nuitee
K
Kuocheng • family_with_children • tw
6
Pros:

員工態度很好

Cons:

整體設備老舊，親子遊戲設備老舊損壞

2026-09-18 • via Nuitee
C
CHUANG • couple • tw
9
2026-09-18 • via Nuitee
Y
YunTing • extended_group • tw
9
2026-09-17 • via Nuitee
L
Li Juan • couple • tw
10
Pros:

房間寬敞，服務態度很棒又專業細心！

Cons:

進房間浴室地板跟浴缸有毛髮未清乾淨

2026-09-17 • via Nuitee
C
Chien ru • family_with_children • tw
10
床與枕頭他讓我不想要離開～
Pros:

美人湯 泡起來好舒服

Cons:

希望早餐餐點可變化
連吃兩天 菜色相同

2026-09-17 • via Nuitee
凱晨 • solo_traveller • tw
8
Pros:

住的舒服。環境也很好。早餐好吃

Cons:

無

2026-09-16 • via Nuitee
S
SHIN　ＹＩ • extended_group • tw
9
Pros:

櫃檯小姐的服務與客房安排 超讚
尤其客房浴室超美，拉開窗簾可以看到山景與夜景

2026-09-15 • via Nuitee
Y
YEN HSING • solo_traveller • tw
8
第二次住宿
Pros:

環境舒適度
服務棒

Cons:

網路訂購可以在簡單清楚一點
每次訂購沒有注意到訂購的是寵物也可以住的房間

2026-09-15 • via Nuitee
貞尹 • solo_traveller • tw
10
Pros:

設施很多，適合小朋友

2026-09-15 • via Nuitee
Y
Yongzhi • family_with_children • tw
6
Pros:

人員的態度友善

Cons:

貴為五星飯店整潔環境的部分還可以更好

2026-09-15 • via Nuitee
怡慧 • family_with_children • tw
9
2026-09-14 • via Nuitee
J
JOJO • couple • tw
7
住宿的樓層在9樓，每天醒來看見窗外的台東山脈美景，給旅人一整天滿滿的活力。
Pros:

員工的笑容跟台東的陽光一樣熱情 👍

Cons:

浴缸與淋浴設施共用比較不妥.

2026-09-14 • via Nuitee
仁德 • solo_traveller • tw
6
2026-09-14 • via Nuitee