U Hotel Penang

Hotels
8.2 (2697 reviews)
676, Jalan Sungai Dua , Bayan Lepas , my
+60 4-658 1000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Cons:
Inconsistent service
Issues with room size

Categories

Cleanliness
8.09
Overall positive remarks, but some reviews indicated issues with room cleanliness.
Service
8.56
Generally friendly staff but inconsistency noted; some staff were dismissive.
Location
9.1
Highly praised for convenience to shops and eateries.
Room Quality
7.55
Some rooms considered small and basic with low water pressure.
Amenities
8.08
Provided essentials like security, but room amenities were limited.
Value for Money
8.04
Some value due to location, but query over prices for room quality.
Food and Beverage
8.09
Proximity to food options praised, but no direct experiences shared.
Overall Experience
8.06
Mixed reviews overall but many express willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:52

Property Description

Convenient Location
Located just 1.1 km from University Science Malaysia and 2.3 km from Queensbay Mall, U Hotel Penang offers easy access to popular attractions and shopping destinations in the area.

Helpful Services
From car rentals to tour arrangements, the friendly staff at U Hotel Penang is dedicated to providing excellent service to ensure a comfortable stay for all guests.

Comfortable Rooms
With stylish and contemporary decor, air-conditioned rooms at U Hotel Penang come equipped with modern amenities such as flat-screen TVs and in-room safes for a relaxing and convenient stay.

To book your stay at the strictly smoke-free U Hotel Penang with complimentary parking and free WiFi, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

8.2
Based on 2697 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.06
C
Charis • solo_traveller • my
6
Good to stay for working
Pros:

Covenient.

Cons:

Room size just nice for me.

2026-07-20 • via Nuitee
W
Weldon • solo_traveller • my
7
Value for its price
Pros:

Cleanliness and space

Cons:

Lack of amenities like shower gel and shampoo. Water drain was flooded during shower.

2026-07-20 • via Nuitee
J
Jasper • family_with_children • my
7
Simple, easy and comforatble
Cons:

NA

2026-07-20 • via Nuitee
A
Ali • solo_traveller • sa
9
Pros:

نظافة
هدوء
طاقم جميل

Cons:

مساحة الغرف صغيرة ☹️

2026-07-19 • via Nuitee
R
Ravindran • extended_group • my
9
I'm very satisfied and coming back in August
Pros:

Location is excellent, Room was very well equiped and clean

Cons:

To be honest nothing

2026-07-17 • via Nuitee
A
Ali • solo_traveller • sa
9
2026-07-15 • via Nuitee
A
Ali • solo_traveller • sa
9
2026-07-15 • via Nuitee
-
- • solo_traveller • my
9
2026-07-15 • via Nuitee
A
Ali • solo_traveller • sa
9
Pros:

الموقع قريب من الجامعة
النظافة والهدوء

Cons:

الغرفة صغيرة جدا ، لا يوجد مكان لتناول الطعام، او مكان للصلاة

2026-07-15 • via Nuitee
J
Joei Suk Mei • solo_traveller • my
10
Highly recommended.
Pros:

The room is clean, quiet, and comfortable; I had a good rest, and I enjoyed staying here. Location near USM, easy to get food and grab car. The staff is friendly and very helpful.

Cons:

Non.

2026-07-14 • via Nuitee
K
Khairil • couple • my
10
2026-07-12 • via Nuitee
Y
Yeen • family_with_children • my
7
2026-07-12 • via Nuitee
T
TAKUMA • solo_traveller • my
8
2026-07-11 • via Nuitee
R
Rabiatul • couple • my
5
Overall, I love staying here it truly feels like my second home, and I’ll definitely be back. The only thing I hope the
Pros:

This is my go-to hotel whenever I visit, and it honestly feels like my second home. The location is perfect very strategic and within walking distance of all the places I usually go. It’s convenient, comfortable, and always my first choice.

Cons:

The Wi-Fi really needs improvement. I’ve stayed here twice this year, and I experienced the same issue both times. I needed to submit my work, but the Wi-Fi wasn’t working and not functioning at all, which was very frustrating.., so the room felt unusually quiet. I usually like having the TV on in the background, so that was a little disappointing.

2026-07-11 • via Nuitee
M
MUHAMMAD • couple • my
8
2026-07-09 • via Nuitee
M
Mohammad Noor Erman Bin • couple • my
10
2026-07-07 • via Nuitee
S
SLANS68 • solo_traveller • my
7
2026-07-06 • via Nuitee
A
Albadawi • solo_traveller • ae
9
I recommend it very clean and locate in quite area
Pros:

I really like the room. It is very clean. Quite area and good stuff

2026-07-06 • via Nuitee
A
Azureen • solo_traveller • my
4
2026-07-04 • via Nuitee
A
Adel • couple • eg
8
2026-07-01 • via Nuitee