U Hotel Penang

Hotels
8.2 (2719 reviews)
676, Jalan Sungai Dua , Bayan Lepas , MY
+60 4-658 1000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Cons:
Inconsistent service
Issues with room size

Categories

Cleanliness
8.09
Overall positive remarks, but some reviews indicated issues with room cleanliness.
Service
8.56
Generally friendly staff but inconsistency noted; some staff were dismissive.
Location
9.1
Highly praised for convenience to shops and eateries.
Room Quality
7.55
Some rooms considered small and basic with low water pressure.
Amenities
8.08
Provided essentials like security, but room amenities were limited.
Value for Money
8.04
Some value due to location, but query over prices for room quality.
Food and Beverage
8.09
Proximity to food options praised, but no direct experiences shared.
Overall Experience
8.06
Mixed reviews overall but many express willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:52

Property Description

Convenient Location
Located just 1.1 km from University Science Malaysia and 2.3 km from Queensbay Mall, U Hotel Penang offers easy access to popular attractions and shopping destinations in the area.

Helpful Services
From car rentals to tour arrangements, the friendly staff at U Hotel Penang is dedicated to providing excellent service to ensure a comfortable stay for all guests.

Comfortable Rooms
With stylish and contemporary decor, air-conditioned rooms at U Hotel Penang come equipped with modern amenities such as flat-screen TVs and in-room safes for a relaxing and convenient stay.

To book your stay at the strictly smoke-free U Hotel Penang with complimentary parking and free WiFi, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

8.2
Based on 2719 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.06
S
Soo Gaik • solo_traveller • sg
8
2026-09-19 • via Nuitee
L
lee ai • solo_traveller • my
8
-
Pros:

-

Cons:

No.eletrik

2026-09-19 • via Nuitee
P
Philip • solo_traveller • my
8
Pros:

Sufficient car park

Cons:

Room a bit small

2026-09-18 • via Nuitee
I
Irene • couple • my
6
Overall the all were nice and helpful but don’t stay there during the Chinese ghost month as you can’t sleep until pass
Pros:

It’s in a good location away from the city area

Cons:

We stayed 3 nights and the 1st night was a nightmare as across from the hotel was a Chinese stage concert to mark the Ghosts month as the techno music was so LOUD until it stopped at 12.30am!!
The next evening was cultural opera performances which carried on till late night.

2026-09-18 • via Nuitee
A
Alawiyah • couple • my
9
Stay for 3d2n. Room clean, fresh and room service was nice as well. Parking free
Pros:

Clean, easy to access. Came for work.

Cons:

Everything seem good so far.

2026-09-17 • via Nuitee
A
art • solo_traveller • my
6
2026-09-17 • via Nuitee
Z
Zatul Karamah • solo_traveller • my
10
Pros:

The location

2026-09-17 • via Nuitee
M
Mohd Rashid • solo_traveller • my
9
Pros:

Location

Cons:

NA

2026-09-16 • via Nuitee
R
Ravindran • couple • my
8
2026-09-15 • via Nuitee
L
lee ai • solo_traveller • my
9
2026-09-14 • via Nuitee
C
Chang • solo_traveller • tw
9
2026-09-11 • via Nuitee
W
Wong • solo_traveller • my
8
2026-09-09 • via Nuitee
R
RAJESWARY • solo_traveller • my
9
2026-09-09 • via Nuitee
Z
zhong han • solo_traveller • my
8
2026-09-09 • via Nuitee
M
Muadiad • couple • th
10
ประทับใจทำเล
Pros:

ทำเลที่พักสะดวกในการเดินทาง ร้านอาหาร

Cons:

อยากให้ราคาถูกกว่านี้

2026-09-06 • via Nuitee
M
María Isabel • solo_traveller • es
6
2026-09-02 • via Nuitee
D
Deeja • couple • my
10
2026-08-31 • via Nuitee
Z
Zulkifli • solo_traveller • my
7
2026-08-28 • via Nuitee
J
jeanne • couple • my
5
2026-08-27 • via Nuitee
P
PRIYABRATA • solo_traveller • in
9
Very Good
Pros:

clean and calm

Cons:

Ambient

2026-08-25 • via Nuitee