Best Western Hotel Madan

Hotels
•
Best Western
8 (89 reviews)
Av. Madero Zona Luz, Centro, Villahermosa, TAB, 86000 , Villahermosa , MX
52-993-3140524

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Front entrance ramp
Express check-out
Lot hours - 24 hours
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast
See all facilities

Review Highlights

Pros:
Excellent service from staff
Good location near shops and restaurants
Cons:
Cleanliness issues reported
Room quality could be improved

Categories

Cleanliness
7.46
Some reviews indicate there were cleanliness issues, notably in the bathrooms and rooms.
Service
8.93
Multiple mentions of excellent and friendly service by the staff across reviews.
Location
8.47
Guests appreciated the hotel's convenient location in downtown, close to shops and restaurants.
Room Quality
7.42
Some reviews highlight issues with room maintenance and comfort levels.
Amenities
7.95
No specific feedback on amenities; general assumption is standard for this hotel tier.
Value for Money
7.91
No distinct pros or cons on value; therefore, rated standard for this hotel tier.
Food and Beverage
7.96
Some positive mentions of the restaurant, though limited details available.
Overall Experience
7.93
Overall positive experiences despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:04

Property Description

Nestled in the heart of Villahermosa, Best Western Hotel Madan is your gateway to an unparalleled hospitality experience.

Convenient Amenities
Enjoy complimentary wireless internet access and 24-hour concierge services. We offer a well-equipped business center for your professional needs, along with effortless express check-out to streamline your stay.

Dining Delights
Indulge in culinary excellence at Madan Restaurant, where international dishes come to life. Start your day right with a complimentary continental breakfast, then unwind at our cozy coffee shop or take advantage of room service for additional comfort.

Comfortable Guestrooms
Experience relaxation in one of our 40 air-conditioned rooms, each featuring modern conveniences like cable programming and private bathrooms stocked with toiletries. With amenities like coffee/tea makers and safes, you'll feel right at home.

Don't miss out on the ultimate stay; book your room at Best Western Hotel Madan today!

Important information:

  • Children may not be eligible for complimentary breakfast.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VSA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8
Based on 89 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
J
jagmohan • couple • gb
7
A pleasant stay for stop over.
Pros:

Good breakfast. The restaurant staff very helpful in selecting menu. The rooms very clean. Good location close to centre.

Cons:

Can not fault anything for a stop over.

2026-05-16 • via Nuitee
C
Carlos • family_with_children • mx
8
Un buen espacio
Pros:

La atencion fue excelente y la comida

2026-05-09 • via Nuitee
C
carlos • couple • mx
9
BUEN LUGAR Y DE FACIL ACCESO
Pros:

EL PERSONAL DE CAFETERIA Y EL DE RECEPCION EXCELENTE TRATO.

Cons:

BAÑOS UN POCO ANTICUADOS

2026-05-06 • via Nuitee
F
Flor guadalupe • solo_traveller • mx
10
Excelente servicio
Pros:

La atención, dedicación e higiene

Cons:

No tengo nada q no m haya gustado

2026-05-06 • via Nuitee
J
jagmohan • solo_traveller • gb
8
Pros:

Good helpful staff. Central to all amenities.

2026-05-04 • via Nuitee
E
Eduardo Antonio • solo_traveller • mx
10
2026-05-01 • via Nuitee
J
Juarez • solo_traveller • mx
9
Pros:

Todo estuvo muy comodo

Cons:

Se me olvidaron unas cosas, solo me tarde 15 min en regresar y ya no estaban lo malo es que tampoco las dejan en recepción, las recamaristas se quedan lo que les sirve y lo que no solo lo tiran a la basura

2026-04-23 • via Nuitee
V
Verónica Sánchez • solo_traveller • mx
10
2026-04-22 • via Nuitee
R
Rosa Isabel • solo_traveller • mx
9
Pros:

Trato amable, buen desayuno, excelente ubicación.

2026-04-12 • via Nuitee
• extended_group • mx
8
2026-04-10 • via Nuitee
M
MIGUEL ANGEL • solo_traveller • mx
8
Pros:

La atencion del personal fue muy buena

Cons:

El colchon de la cama, ya estaba muy desgastado y se hundia

2026-03-31 • via Nuitee
T
thierry • extended_group • be
8
Pros:

Er was een lift naar de bovenverdiepingen en er was een restaurant ter plaatse. Uitstekend ontbijt

Cons:

Het restaurant was aan de dure kant de schotels waren copieus maar niet verfijnd.

2026-03-31 • via Nuitee
D
Dora De Villegas • family_with_children • mx
10
2026-03-28 • via Nuitee
H
Hans • couple • nl
9
Perfect
Pros:

Alles

Cons:

Niets

2026-03-24 • via Nuitee
O
Oropeza • family_with_children • mx
10
2026-03-22 • via Nuitee
M
Marpisis • family_with_children • it
7
2026-03-20 • via Nuitee
V
Verónica Sánchez • family_with_children • mx
10
Marvelous place to stay
Pros:

Everything but the bathroom. There was no water in the room

Cons:

There was no water in the room

2026-03-19 • via Nuitee
U
Uriel • family_with_children • mx
9
Muy buenos anfitriones y comida rica
Pros:

La amabilidad del personal que nos recibió y atendió y la comida del restaurante

Cons:

Todo bien aunque las habitaciones un poco pequeñas pero funcionales

2026-03-18 • via Nuitee
M
Maxime • family_with_children • fr
8
Pros:

Merci au personnel du restaurant, souriant et professionnel, beaucoup plus que dans certains établissements français.

Cons:

Toujours pas de brosse dans les toilettes. Pas de coupure d'eau, mais on sent qu'on en est parfois pas loin.

2026-03-07 • via Nuitee
E
Eduardo Antonio • family_with_children • mx
10
2026-03-07 • via Nuitee