Sheraton McKinney

Hotels
•
Sheraton
8.8 (434 reviews)
1900 Gateway Boulevard , McKinney , US
+1 972-549-4000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness and polite staff
Beautiful breakfast buffet
Friendly staff
Cons:
Dirty room issues
Inconsistent housekeeping
High coffee prices

Categories

Cleanliness
8.3
Some reviews indicated cleanliness issues, notably dirty rooms and poor housekeeping practices.
Service
9.3
Generally positive feedback regarding staff friendliness and helpfulness, especially mentioned in multiple reviews.
Location
8.8
The hotel is conveniently located with easy access to the freeway.
Room Quality
8.8
Rooms were described as comfortable, although some had issues reported.
Amenities
8.8
Amenities like the gym and pool area received good comments, despite some complaints about supplies.
Value for Money
8.8
General sentiment indicates good value at this price point, with some caveats.
Food and Beverage
8.8
Breakfast was praised and positively mentioned in several reviews.
Overall Experience
8.8
Overall sentiment is positive despite some individual negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:34

Property Description

Luxurious Amenities

Sheraton McKinney offers a blend of comfort and style with an outdoor pool, restaurant, and free WiFi. Each room is equipped with modern essentials like a TV, air conditioning, and a cozy seating area. Enjoy the convenience of a coffee machine in every room and unwind in the private bathroom with complimentary toiletries.

Wellness and Business Facilities

Stay on top of your fitness routine at the on-site fitness center or host successful meetings with ease using the meeting facilities. The hotel also provides a safety deposit box, desk, and plush bed linen for a worry-free stay.

Convenient Location

Conveniently located near Dallas-Fort Worth International Airport, Sheraton McKinney offers easy access for travelers. Plus, with free parking available, your stay is made even more hassle-free.

Book your stay at Sheraton McKinney now for a perfect blend of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

8.8
Based on 434 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
F
Fredrick • couple • us
9
Great
Cons:

Font desk guy was a little rude about not having a physical card to pay with since I used a virtual card. Then tried to lecture me about the problem with using “booking” instead of Sheraton directly.

2026-09-19 • via Nuitee
D
David • couple • us
8
Great hotel
Pros:

Beautiful bedroom

Cons:

Too far out from historic downtown

2026-09-18 • via Nuitee
J
Jacquelyn • couple • us
10
2026-09-15 • via Nuitee
B
Buffy • couple • us
7
Pros:

Location
Service
Bar/Restaurant
Bathroom size and amenities

Cons:

Disappointed- vent in room had not been cleaned as it was black.
Room service food tray was on floor in front of room next door for both days.
Nice guy at desk but no name tag

2026-09-14 • via Nuitee
L
Luis Cervantes • couple • us
10
Comfortable and accessible.
Pros:

Great location. Comfortable beds.

Cons:

No free breakfast

2026-09-01 • via Nuitee
K
Kiara • couple • us
9
2026-08-30 • via Nuitee
D
Dione • family_with_children • us
9
2026-08-25 • via Nuitee
G
Garland • couple • us
10
2026-08-02 • via Nuitee
K
kim • extended_group • us
10
Nice hotel in a good location with a friendly staff and nice amenities.
Pros:

Location and convenient breakfast buffet.

Cons:

They were painting and you could smell
It even though they were ventilating with fans.

2026-07-24 • via Nuitee
C
Carrie • solo_traveller • us
10
2026-07-20 • via Nuitee
A
Alejandro • extended_group • mx
10
2026-07-02 • via Nuitee
T
Tanveer • family_with_children • gb
8
Great stay for family. Would recommend.
Pros:

Breakfast was better than i expected. Bathroom was a good size. Staff were friendly. They gave us ground floor rooms (near gym!) which was helpful.

Cons:

No kettle or teabags! Can never work coffee machines in hotel rooms abroad. Pls do provide tea. Triple or family room would be helpful. More items at breakfast would bf better.

2026-06-29 • via Nuitee
G
Gregory • couple • us
10
2026-06-15 • via Nuitee
J
Judy • solo_traveller • us
10
Pros:

Breakfast is just ok

2026-06-07 • via Nuitee
A
Alma • solo_traveller • us
10
2026-05-30 • via Nuitee
M
Muhammad • family_with_children • us
9
2026-05-28 • via Nuitee
B
Babatunde • couple • us
10
Pros:

The staff are courteous and I like the breakfast.

Cons:

Price.

2026-05-23 • via Nuitee
S
Shanae • couple • us
10
2026-05-21 • via Nuitee
J
Justin • solo_traveller • us
8
Pros:

Great spot!

Cons:

The A/C in the room didn’t work well. After some investigation I found that the rerun filter was plugged up. Very humid in the room because it wasn’t moving air and not cooling.

2026-05-20 • via Nuitee
I
Ian • couple • us
10
2026-05-17 • via Nuitee