Kamala Beach Residence

Hotels
•
ZUZU HS
7.4 (17 reviews)
31/5 Moo5 Kamala Soi 8, Kamala, Phuket, 83150 , Kamala , TH
66-81-8925607

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Facilities

Area shuttle (surcharge)
Free bicycles on site
Comprehensive recycling policy
Guest education on local ecosystems and culture
Free WiFi
Terrace
Garden
Luggage storage
Wheelchair accessible
Snorkeling nearby
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Daily cleaning in many rooms / fresh linen and towels
Some rooms comfortable and well-sized
Airport shuttle available
Freshly prepared breakfasts (when used)
Convenient access to local food options for some guests
Cons:
Inconsistent cleanliness (cockroaches, dirty sheets reported)
Noise issues: traffic, nearby construction and early mosque calls
Location variable – for some guests far from key beaches
Extra charges / deposit deductions and unclear fees
Misleading photos or expectations vs reality
Plumbing issues for some (brown tap water, shower flooding)
Occasional room allocation problems
Breakfast/food can be relatively expensive

Categories

Cleanliness
6.5
Mixed reports: many guests report daily cleaning and fresh linen/towels, but several strong complaints (cockroaches, dirty sheets, some rooms not having bedding changed) lower the score.
Service
8.8
Consistently praised: staff described as friendly, welcoming and accommodating; quick fixes (TV battery replacement) and helpfulness and personal service are frequent positives, outweighing a few reports of less-smiling hosts.
Location
6.8
Mixed location feedback: some guests praise proximity to beach and food options, others note it is far from some beaches/old town, with traffic noise, nearby construction and early mosque calls impacting comfort.
Room Quality
7
Generally decent rooms and comfortable sizes for many guests, with regular cleaning; offset by isolated issues (wrong room allocations, brown tap water, shower flooding, nearby construction noise).
Amenities
7.6
Basic but useful amenities: airport shuttle and breakfast available, standard family-run offerings; some limitations (no-smoking balcony rule, construction nearby) noted but amenities generally functional.
Value for Money
6.2
Several complaints about extra charges, deposit deductions (e.g. cup broken fee), breakfast being expensive relative to local options, and booking photos not matching reality—reduces perceived value.
Food and Beverage
7.4
Breakfast generally praised (freshly prepared daily for some guests) though several mention it is relatively pricey; overall acceptable but not standout.
Overall Experience
8.9
Despite mixed issues (cleanliness/noise/value), many guests recommend the place, highlight the warm, family-style service and would return, producing a generally positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-12 18:34

Property Description

Discover your paradise at Kamala Beach Residence, where comfort meets the beauty of the coast.

Scenic Retreat
Enjoy breathtaking views from our terrace and lush garden while you unwind. Each of our 14 air-conditioned rooms boasts private balconies to enhance your stay.

Culinary Delights
Indulge in delectable meals at our on-site restaurant, or savor room service during limited hours. Don’t miss out on our Continental breakfasts, available daily to fuel your adventures.

Unmatched Convenience
With complimentary Wi-Fi, 24-hour airport shuttle service (surcharge), and easy access to local attractions, your convenience is our commitment. Enjoy seamless transportation with our area shuttle and embark on unforgettable excursions.

Elevate your getaway—book your stay at Kamala Beach Residence today!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.4
Based on 17 reviews
Cleanliness: 6.5
Service: 8.8
Location: 6.8
Room Quality: 7
Amenities: 7.6
Value for Money: 6.2
Food and Beverage: 7.4
Overall Experience: 8.9
A
Annagrazia276 • solo_traveller • it
6
Pros:

Lo staff é molto gentile e cordiale, a disposizione di tutto

Cons:

La struttura potrebbe migliorare

2026-04-26 • via Nuitee
G
Giada Noemi • solo_traveller • jp
8
2026-04-17 • via Nuitee
R
raymond • family_with_children • gb
10
Pros:

Room cleaned and replenished every day

Cons:

Nothing that mattered

2026-04-08 • via Nuitee
A
alain • couple • fr
9
Pros:

Très bien

Cons:

La 1ere chambre était sur la rue Ils nous ont changé de chambre. Très bien

2026-04-04 • via Nuitee
S
Sandra • couple • fr
10
Très agréable
Pros:

Gentillesse service très bien confortable propre

Cons:

Rien tout c’est bien passé

2026-03-25 • via Nuitee
I
Ingo • couple • de
9
2026-03-21 • via Nuitee
O
Ossowska • family_with_children • pl
1
Nie polecam
Pros:

Nic

Cons:

Gospodarze mało uśmiechnięci
Za wszystko trzeba było dodatkowo płacić. Myjąc się pod prysznicem zalewales całe wc. Zdjęcia z booking.com to bajka w stosunku do tego co zastaliśmy.

2026-03-16 • via Nuitee
M
Max • family_with_children • ru
8
Pros:

Да всё хорошо,мы там только ночевали!!!

Cons:

Просили убраться,убрались,но постельное не поменяли почему то!!! Ну ладно,ничего страшного. Под окнами дорога ,слышно очень транспорт!!! Вишенка на торте это мечеть которая в пять утра разбудит сто процентов. Расстояние до моря 20 минут. Мы любим такие прогулки поэтому без проблем!!!

2026-03-16 • via Nuitee
T
thomas • couple • it
6
2026-03-14 • via Nuitee
E
Erwin • family_with_children • fr
10
Good
Pros:

Good !

Cons:

-

2026-03-06 • via Nuitee
N
Nicholas • family_with_children • au
1
Did not stay when to another place
Pros:

Nothing like the picture

Cons:

Water was brown coming out of tap

2026-03-01 • via Nuitee
M
marisol • solo_traveller • cl
5
ben na 1 week verhuisd van Phuket naar Pattaya, daar nieuw onderkomen geboekt
Pros:

personeel was vriendelijk en behulpzaam. het was de lokatie die mij teleurstelde, te ver van patong beach en te ver van phuket city

Cons:

kamala beach ligt ver van Phuket old town, alles met de scooter, ook patong beach te ver uit de buurt, de kamer was prima, de lokatie niet. ook onbijt tegen meer betaling

2026-02-26 • via Nuitee
L
laura • family_with_children • it
9
Pros:

Ambiente accogliente e gestione familiare

Cons:

Un po' distante dal mare, circa 20 minuti

2026-02-24 • via Nuitee
V
VIGGO • family_with_children • no
8
Pros:

Very good room. Good cleaning.

Cons:

A little bit construction work going on nearby. Will pass away.

2026-02-24 • via Nuitee
S
Stefan Jozef • extended_group • ca
9
Amazing, love Thailand and will be returning to stay at Kamala Beach Residence
Pros:

The staff were so welcoming, friendly and accommodating! Whenever we had questions or needed assistance in our room (tv wasn’t working) they came and fixed it right away (battery on the remote needed to be changed). The location was perfect, easy to get around and very close to the beach and great food options. Also loved the airport shuttle that came in handy! I’d highly recommend this place as we will be returning.

2026-02-22 • via Nuitee
N
Nowak • family_with_children • pl
9
Pros:

Przemili i bardzo pomocni właściciele
Czysto, pokoje codziennie sprzątane i codziennie wymieniane ręczniki i pościel
Fajna forma śniadań- codziennie na świeżo przygotowane na naszych oczach
Bardzo polecamy :)

2026-01-31 • via Nuitee
C
Chaudier Frédéric • family_with_children • fr
1
Je vous demande de me rembourser l intégralité de la réservation ,nuit sans dormir
Cons:

Les cafards ,les draps salle,le lit dangereux

2026-01-30 • via Nuitee
C
Cristiano • solo_traveller • it
9
Pros:

Accoglienza e disponibilità staff

Cons:

Nulla

2026-01-30 • via Nuitee
S
Susanna • couple • fi
1
Kamala ’hotelli’ Kamalassa
Pros:

En mistään

Cons:

Rakennustyömaa vieressä. Väärä huone, vaihdettiin mutta edelleen väärä. Valitus ei auttanut. Parvekkeella ei saanut tupakoida. Aamiaisen hinta olikin 200 thb eikä 150 thb. Matka rantaan olikin yli 2 km. Liikenteen melu oli 24 h ja rukouskutsut alkoivat klo 05.30.

2026-01-27 • via Nuitee
M
Marika • family_with_children • pl
8
Pros:

Bardzo mili właściciele. Dobre śniadanie , choć dość drogie jak na ceny w pobliskich restauracjach ale sporo wszystkiego i owoce i przysmaki

Cons:

Okolica. Do plaży co prawda nie za daleko ale ciężko się poruszać no z dziećmi ulicą bo jest ruchliwa.

2026-01-23 • via Nuitee