Best Western El Cid

Hotels
•
Best Western
8.5 (567 reviews)
Avenida Lopez Mateos #993 , Ensenada , MX
+52 646 178 2401

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Central, convenient location
Friendly and helpful staff
Many guests found rooms clean
Good breakfast
Tesla charger available
Cons:
Serious cleanliness incidents reported (insects/bed bug, missed housekeeping)
Maintenance issues in rooms (shower, AC, TV remote, sliding doors)
Limited/small parking
Pool and some amenities not well maintained

Categories

Cleanliness
7
Mixed: many guests praise cleanliness, but several serious negative reports (insects/bed bug, missed housekeeping, issues with bedding) lower the score.
Service
9.5
Strongly positive: multiple comments mention friendly, helpful staff and good service throughout guests' stays.
Location
9.5
Consistently praised: numerous guests highlight the perfect/central location and convenience to attractions.
Room Quality
7.5
Mixed: some rooms recently remodeled and well-liked, but several maintenance issues reported (TV remote, shower water pressure, AC operation, hard mattress).
Amenities
8
Moderately positive: mentions of useful amenities (e.g., Tesla charger) but also notes about pool upkeep and limited parking.
Value for Money
8.5
Generally seen as fair for the price; a guest explicitly noted it was acceptable for cost, others imply good value given location and service.
Food and Beverage
9
Positive where mentioned: breakfast described as very good by at least one guest; otherwise limited commentary.
Overall Experience
9
Overall favorable: location and service drive strong overall impressions despite isolated cleanliness/maintenance problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Award-Winning Restaurant and Outdoor Pool

Experience a blend of rustic and modern décor at the Best Western Hotel El Cid. With bright and spacious rooms featuring private balconies, fans, flat-screen TVs, and more, your comfort is our priority.

Diverse Dining Options and Relaxing Spa

Indulge in national and international cuisine at our restaurant or unwind at the spa for the ultimate relaxation. Enjoy the convenience of 24-hour reception and stay connected with complimentary Wi-Fi during your stay.

Concierge Services and Tour Desk

Let our dedicated staff assist you in planning memorable excursions to top attractions like La Bufadora or arrange city and wine tours. Your perfect Ensenada getaway awaits at Best Western Hotel El Cid.

Important information:

Please note the property only accepts one dog per room weighing a maximum of 20 kg and requires an additional fee of USD 20.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Location

Guest Reviews

8.5
Based on 567 reviews
Cleanliness: 7
Service: 9.5
Location: 9.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9
E
Erick • family_with_children • us
7
Está de pensarse regresar ahí
Pros:

Tienen insectos en la cama por eso no doy buena calificación, fue una experiencia terrible

Cons:

La limpieza en las camas

2026-10-20 • via Nuitee
E
Edgar • family_with_children • mx
10
2026-10-18 • via Nuitee
C
Corral • couple • us
10
Awesome
Pros:

Clean and great spot friendly service

2026-10-15 • via Nuitee
W
Wendy • couple • us
6
Pros:

Me encantó la ubicacion está perfecta y la amabilidad del personal

Cons:

El control de la tv no funcionaba bien ,para prender el aire acondicionado se batallaba mucho ,la regadera salia muy poca agua la chica de limpieza no paso ….

2026-10-13 • via Nuitee
R
Ruben • solo_traveller • us
1
2026-10-12 • via Nuitee
A
Alicia • family_with_children • us
10
Pros:

Tesla charger

2026-10-08 • via Nuitee
J
john • solo_traveller • us
10
The great stay
Pros:

The staff was great! The wifi was great and I was able to connect to the tv.. My wife liked how clean the facility was.

2026-10-08 • via Nuitee
J
john • solo_traveller • us
10
Pros:

The staff was great and helpful. My wife liked how clean everything was.

2026-10-08 • via Nuitee
L
lizeth • solo_traveller • us
10
Pros:

Everything was perfect

2026-09-19 • via Nuitee
J
Jose Edgardo • couple • mx
7
Pros:

ubicacion

Cons:

tv

2026-09-17 • via Nuitee
A
Alejandro • couple • us
10
2026-09-11 • via Nuitee
A
ARACELI JACQUELINE • couple • mx
10
2026-09-08 • via Nuitee
V
Victoria • couple • us
1
2026-09-07 • via Nuitee
E
Evelin • couple • us
9
There were a few maintenance that needed to be done that were broken before we arrived and seemed to never been fixed, t
Pros:

How close it was to everything

Cons:

There were a few maintenance that needed to be done that were broken before we arrived and seemed to never been fixed, the part of the tub where the water comes out of would shoot off when we attempted to have the actual shower head turn on. It was not placed or glued properly. The tv worked most of the stay and then randomly the volume did not work. The curtains that’s go out to the balcony were ribbed on the inside and the slide door would be rough to open and lastly my mom found a bed bug so they moved us rooms

2026-09-07 • via Nuitee
J
JONATHAN • extended_group • us
10
2026-09-01 • via Nuitee
B
Brianda • couple • mx
10
Pros:

Que está en el centro encuentras todo en la esquina y que tienes muy buen servicio todo el personal

2026-08-28 • via Nuitee
J
JoséAntonio • solo_traveller • mx
10
Excelente hotel
Pros:

Todo, ubicación, limpieza, instalaciones y trato de su personal.

2026-08-24 • via Nuitee
H
Huerta • solo_traveller • mx
10
2026-08-24 • via Nuitee
F
Fernando • couple • us
10
Tiempo de relajación
Pros:

La ubicación perfecta

Cons:

Todo bien

2026-08-20 • via Nuitee
E
Elsa Xochitl • family_with_children • mx
10
2026-08-18 • via Nuitee