Darrington by Greene King Inns

De bedden. We hadden een twee persoons kamer maar het twee persoonsbed is smal. Het hotel is heel gehorig.

There wasn't anything I didn't like other than having to leave so early for work.

The door were open due to the heat and the field had just been fertilzed and you could smell them from the hotel but assumed that it's not a regular occurrence.

It was cold in my room in the evening and I didn't know how to work the heater, there were no instructions.

Wouldn’t let me cancel on line then offered to let me cancel when I arrived

Left a day early despite already paying – unacceptable room condition and unusable shower

We paid £246 for a three-night stay from Tuesday to Friday, but the experience was so disappointing that we left a day early on Thursday, despite having already paid for the final night. If we hadn't already had pre-arranged plans that obligated us to stay in the area, we wouldn't have stayed as long as we did.

The general condition of the room was extremely poor. As the photographs show, there were badly damaged and deteriorating skirting boards and wall panels, peeling and chipped paint, exposed material, rough repairs, discoloured sealant and generally very tired finishes throughout. Some areas looked as though they had simply been patched over rather than properly repaired.

The bathroom was particularly unpleasant. There was what appeared to be black mould across the ceiling above the shower, along with dirty/discoloured sealant and deteriorating areas around the bath, walls and flooring. These weren't tiny cosmetic imperfections that you'd have to go looking for – many of them were immediately visible.

The bathroom facilities were also completely impractical. I'm 5'7" and when I stood in the bath to shower, my head was almost touching the ceiling. My partner is 6'3" and could not use the shower at all because there simply wasn't enough headroom.

This was particularly unacceptable because my partner is a mechanic and was returning to the hotel dirty after work, yet he had no way of properly showering and washing himself. A usable shower is one of the most basic facilities you expect when paying for a hotel room. We weren't expecting luxury – we expected him to be able to wash.

The bath wasn't a realistic alternative either. It was so small that even at 5'7" I could barely fit comfortably in it, never mind someone who is 6'3".

The communal areas weren't much better.

Some spaces could do with some freshening up

Generally needs a coat of paint. Breakfast was £9 and to include a continental option… toast and cereal is not a continental option.

The only downside I can fault is the water in my shower was tepid, I couldn't even describe it as warm if I'm honest.

Stood around waiting 20 minutes to get a key as nobody on reception and nobody answered the bell.
The toilet didn’t flush properly.
The tv remote didn’t work.
The carpet hadn’t been hoovered.

Shower....... took an age for water to come out of it and when it did come out it was cold. warm at best after leaving it for a few mins. Thought it might be a 1 off but same again next day. only stopped 2 nights so just got on with it.