The Windsor Boutique Hotel

Hotels
•
Independent
9.6 (118 reviews)
36 Broadway Street, Asheville, North Carolina, 28801 , Asheville , US
1-844-4946376

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Facilities

Health or beauty spa nearby
Free WiFi
Luggage storage
Concierge service
Elevator
Shopping on site
Free newspapers in lobby
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Beautiful hotel
Friendly staff
Quaint property

Categories

Cleanliness
9.65
The hotel was described as very clean.
Service
9.8
Staff was very helpful and friendly, providing excellent service.
Location
9.65
Central location, convenient for walking around the town.
Room Quality
9.6
Rooms were spacious, charming, and had modern amenities.
Amenities
9.63
The hotel offers modern amenities combined with historical charm.
Value for Money
9.59
Exceptional value considering the quality and experience.
Food and Beverage
9.15
Breakfast featured delicious, locally sourced ingredients.
Overall Experience
9.71
Overall, the experience was highlighted as unforgettable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:15

Property Description

Experience the charm and sophistication of The Windsor Boutique Hotel, where comfort meets convenience in the heart of Asheville.

Luxurious Accommodations
Our 14 individually designed guest rooms feature fully equipped kitchens, plush pillowtop beds with down comforters, and 50-inch flat-screen TVs, ensuring a restful stay with all the comforts of home.

Convenient Amenities
Enjoy complimentary wireless internet access, on-site shopping, and daily housekeeping to make your stay stress-free. Our friendly concierge service is ready to assist with personalized recommendations during your visit.

Prime Location
Just steps away from cultural hotspots like the Asheville Art Museum and Diana Wortham Theatre, immerse yourself in the vibrant local scene while enjoying easy access to various attractions, dining, and entertainment options.

Don’t miss out on this unique experience—book your stay at The Windsor Boutique Hotel today!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.6
Based on 118 reviews
Cleanliness: 9.65
Service: 9.8
Location: 9.65
Room Quality: 9.6
Amenities: 9.63
Value for Money: 9.59
Food and Beverage: 9.15
Overall Experience: 9.71
D
Debra • couple • us
10
A fantastic home away from home where we were treated well.
Pros:

We loved the suite. There was plenty of space and it was nicely furnished. The location was perfect - being near great restaurants and lounges. The best of all was the staff members who were knowledgeable and personable. We really enjoyed chatting particularly with the evening staff and were thankful for suggestions and assistance.

Cons:

Light switches were sometimes confusing - but that was on us. The bedroom was small, but the living room was large, which is where we hung out.

2026-05-28 • via Nuitee
M
Melanie • family_with_children • us
9
Great location to explore downtown Asheville and surrounding area
Pros:

Great location and plenty of space for our family of 5 (pullout sofa was so helpful!). The staff was so thoughtful and they have a great complimentary snack setup in the lobby (kids loved it).

Cons:

Parking lot was a block away (and free) and the morning we were meant to check out there was a farmer’s market on the lot’s street so we had to find alternative, paid parking for the evening to be able to get out the next day.

2026-05-25 • via Nuitee
G
Gabrielle • couple • us
9
Absolutely wonderful boutique experience with modernized amenities.
Pros:

Loved the room - lots of character, spacious, had everything we needed and more. The amenities were wonderful and the staff were lovely. They even organized in-room couples massage, one of the best massages I’ve ever had! Perfect spot for being in central/downtown Asheville.

Cons:

One small thing, the location being next to a street with very early trash/recycling pickup. We’d be woken by the beeping of trucks and dumping of bottles, sometimes as early as 6:30 in the morning (pretty loud, even with white noise and earplugs). Not something the hotel can control though, and the central location is so convenient, so just something to be aware of.

2026-05-25 • via Nuitee
L
Luann • solo_traveller • us
7
Pros:

Rooms were very large. Had kitchen and living room.

Cons:

Living room furniture was very uncomfortable.
Bathroom was very small. Could hear the footsteps of the rooms above.

2026-05-24 • via Nuitee
S
Sara • solo_traveller • us
10
Great stay at The Windsor!
Pros:

The room was comfortable and clean. We slept great and had plenty of room in the two queen bed suit. It was nice to walk to two nearby coffee shops and bakery. The complimentary drinks and snacks in the lobby was so nice too!

Cons:

With the hotel being right in DT Asheville, parking is tricky. The hotel offers parking a short walk away, so we had to coordinate luggage loading at a nearby loading zone. It was a little hectic getting in during a busy time, but we figured it out fine. We also accidentally left our credit card at check in and wasn't notified that the desk had it. They could have notified us instead of us checking with front desk.

2026-05-21 • via Nuitee
P
Paul • family_with_children • us
9
A home away from home
Pros:

Great little boutique hotel, nice to be away from the chains. Staff really friendly. Rooms were basically self contained apartments and beautifully furnished and clean. Felt more like being at home than in a hotel.

2026-05-19 • via Nuitee
A
Anne • couple • us
10
2026-05-07 • via Nuitee
J
Jim • extended_group • us
10
Excellent stay and will return.
Pros:

Location ideal to explore downtown on foot, exceptionally clean and spacious suite.

2026-05-05 • via Nuitee
S
Susannah • extended_group • us
9
2026-05-04 • via Nuitee
C
Celenne • extended_group • us
4
It was clean, the staff was great, but noisy. 3/10
Pros:

Everything was very clean. I loved that they had complimentary drinks and snacks. I also liked that they had bath robes and slippers for us.

Cons:

There was a large gap under the main door making me feel unsafe and allowing increased noise in the room. The walls are super thin and we could hear every noise from people upstairs (including walking). The windows do not block street noise very well and the hotel is on a very busy street. It was hard to sleep.

2026-05-01 • via Nuitee
E
Elizabeth • couple • au
9
Great small hotel right in the middle of town. Would happily recommend to others and would stay again. Thank your
Pros:

Very comfortable room with plenty of space and good amenities (especially the washer and dryer).

Cons:

There was a bit of noise from the upper floors. Didn’t impact on us too much but it might be an issue for light sleepers.

2026-04-30 • via Nuitee
P
Paul • couple • gb
8
2026-04-29 • via Nuitee
S
Schmidt • solo_traveller • us
9
Pros:

Location is unbeatable. Washer a d dryer are a nice touch as well as the kitchen.

Cons:

Bathroom is cramped, wife had to do her make-up etc...in the kitchen.

2026-04-27 • via Nuitee
P
Peter • couple • us
10
2026-04-27 • via Nuitee
A
Alice • couple • us
10
2026-04-25 • via Nuitee
M
Megan • couple • us
9
It was like having an apartment in town
Pros:

Close to all the galleries and restaurants.
Fill kitchen and living room.
Nice to have free drinks and snacks in the lobby

Cons:

Thought they had breakfast, but just granola bars, something baked would have been a nice addition.

2026-04-24 • via Nuitee
L
Louise • couple • us
10
2026-04-23 • via Nuitee
S
Slavin • family_with_children • us
10
The quaintness of the hotel and location were just what we had hoped for
Pros:

We could not have asked for any more regarding the staff, location and over all saticfaction of the Windsor. We would stay here again. We loved the keyless entries

2026-04-16 • via Nuitee
S
Sarah • couple • gb
9
Fabulous, chic, comfortable apartment in a great location.
Pros:

Fabulous suite with everything we could need and great decor and amenities. Great location. A little noisy on a Saturday but can’t fault it for bars and restaurants and ambience.

Cons:

A little noisy outside at times but a great central location so that’s to be expected.

2026-04-15 • via Nuitee
L
Lindsay • couple • us
10
2026-04-13 • via Nuitee