Fraser Residence Sudirman Jakarta

Hotels
Fraser Residence
9.4 (402 reviews)
Jl. Setiabudi Raya, No. 9 Sudirman , Jakarta , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious apartments
Cons:
Need for refurbishment
Limited breakfast variety

Categories

Cleanliness
8.8
Cleanliness noted as an issue in several reviews, particularly around old furnishings.
Service
10
Staff are consistently described as friendly, courteous, and accommodating.
Location
9.77
Good location for accessing nearby areas, especially for gatherings.
Room Quality
8.81
Rooms described as outdated; needs refurbishment.
Amenities
8.76
Amenities were sufficient but some guests noted limited breakfast options.
Value for Money
9.79
The price is considered good for the space and services provided.
Food and Beverage
9.25
Food offerings recognized as simple but adequate, with room for improvement.
Overall Experience
10
Overall pleasant experiences noted; comfortable stays and positive interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:33

Property Description

Luxurious Apartments with Stunning City Views

Modern Amenities for Your Comfort
Experience spacious living areas, separate dining spaces, and well-equipped kitchens in our stylishly designed apartments. Enjoy entertainment with flat-screen TVs, iPod docking stations, and convenient washing machines. Relax in the private bathroom with premium bath/shower facilities and complimentary toiletries.

Convenient Dining and Services
Indulge in a variety of local and western dishes at our on-site restaurant, or explore dining options just a short walk away. Our friendly staff is ready to assist with laundry, dry cleaning, and ironing services to make your stay seamless.

Ready to experience luxury and comfort in Jakarta? Book your stay at Fraser Residence Sudirman now.

Important information:

Please note that guests must use a credit card which will directly be charged or pre-authorized during booking. Debit cards or cards that have debit and credit card functions must not be used. The hotel will not be responsible for double charges. The hotel will e-mail guests a billing authorization form. Guests are to complete and sign the form before sending it back to hotel together with a copy of the credit card used for booking and their ID.

Total price of reservation will be settled upon check-in.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for Rp 679,800 per person per night when using an existing bed.
    People 11 years old and over stay for Rp 700,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 402 reviews
Cleanliness: 8.8
Service: 10
Location: 9.77
Room Quality: 8.81
Amenities: 8.76
Value for Money: 9.79
Food and Beverage: 9.25
Overall Experience: 10
A
Aljoudi family_with_children sa
7
2026-05-25 via Nuitee
B
Boccadoro solo_traveller sg
9
excellent and modern Residence
Pros:

An excellent, modern residence with a spacious, well-equipped apartment. There's a large outdoor pool and hot tub. Very kind and helpful staff. Good breakfast

2026-05-25 via Nuitee
A
Adnan solo_traveller at
9
2026-05-24 via Nuitee
W
Willem solo_traveller nl
8
Pros:

Large room, friendly staff.

Cons:

Bit outdated.

2026-05-14 via Nuitee
M
muhammadradityaa Solo travel
10
5 star experience!!
Pros:

The hospitality is worth the price. The staff was really helpful, and I loved the room which was so clean and cozy. I will definitely go back again

2026-05-12 via Tripadvisor
8
821mck Family
10
Amazing
Pros:

Location and rooms is good, amazing experience

2026-05-11 via Tripadvisor
M
Mamadou couple fr
1
Manque de souplesse
Pros:

Propreté

Cons:

L’établissement a refusé d’effectuer l’annulation de mon second booking fait par erreur. Nous étions à l’accueil avec eux et aucun effort pour comprendre la situation.J’ai donc payé deux fois et de surcroît aucun geste commercial offert, pas de surclassement ou petit déjeuner offert. Dans la foulée notre climatisation ne fonctionnait plus au bout de la 3em nuit…
À fuir

2026-05-07 via Nuitee
S
Saeed couple sa
10
2026-05-03 via Nuitee
S
Saeed couple sa
10
2026-05-03 via Nuitee
A
Ayu CL family_with_children id
9
2026-04-27 via Nuitee
A
Alex couple ch
7
Pros:

Gute Lage

Cons:

Mitarbeiter nicht aufmerksam oder zuvorkommend, vom Cleaning Staff abgesehen. Frühstücksbüffet nur durchschnittlich; wurde oft erst auf Nachfrage nachgefüllt

2026-04-26 via Nuitee
R
Rajiv Singh family_with_children in
10
2026-04-26 via Nuitee
بشرى extended_group sa
9
جميله ومريحه
Pros:

النظافه والمرافق وخدمه العاملين

Cons:

لايوجد مطاعم بالقرب منه لابد من اخذ تاكسي

2026-04-23 via Nuitee
S
Sherpa01892311286 Solo travel
10
Comfortable and Worth the Stay
Pros:

I had a great experience staying here. The location is quite strategic and easy to access. The atmosphere was comfortable and relaxing, making it a perfect place to unwind. The room was clean and well-maintained, and the facilities met my expectations. The staff were also friendly and helpful throughout my stay. Overall, it was a good value for the price, and I would consider coming back again.

2026-04-21 via Tripadvisor
H
Hany family_with_children id
8
Nice place to stay, but i was dissapointed with the staff which almost charge me for breakfast even i already paid inclu
Pros:

Property is clean, comfort and large room. It has also specific elevator to my room. Breakfast is also delicious, not many variety of foods but all of the menu provided suit our taste. Beside the large pool it has also jacuzzi, very nice

Cons:

None

2026-04-20 via Nuitee
H
Happiness47649362974 Business
10
excellent staff
Pros:

very nice hotel with great cleanliness and big room, location near MRT setiabudi which strategic location, the service of the staff is excellent and out standing especially ridwan and faris, worth to stay because they have positive value, definitely will come back again next year

2026-04-19 via Tripadvisor
F
Fearless51702247610 Family
10
Pleasant experience
Pros:

Staying at Fraser Residence Sudirman was a really pleasant experience overall. The room is very spacious and has a calming atmosphere, which makes it ideal for both work trips and leisure stays. I appreciate the apartment-style setup because it gives more privacy and comfort compared to a regular hotel room. The kitchenette is also very useful,
if you want to stay in and have simple meals without always ordering outside food. The service is excellent especially from Ridwan at reception, also location easy to access

2026-04-14 via Tripadvisor
F
Flyer33237000120 Couples
10
Worth stay
Pros:

The room is very spacious and comfortable, with more of an apartment-like feel rather than a typical hotel. It also comes with a small kitchenette, which is really convenient for longer stays. The bed is super cozy.

In terms of cleanliness, everything is well-maintained. From the moment you enter the room, it already feels clean and tidy, which makes the stay even more comfortable.

The location is very strategic, right in the city center and easy to get around. Whether you’re heading to malls or business areas, everything is within easy reach.

The service is friendly and responsive. The staff are helpful and quick to assist especially Ridwan at frontdesk, making the overall experience more enjoyable.

For value, it’s definitely worth it considering the facilities and location. A great choice if you’re looking for a comfortable and practical place to stay.

2026-04-14 via Tripadvisor
E
Explore32352151700 Couples
10
Smooth check in, great stay, thanks to Carla!
Pros:

We had a wonderful stay here. The facilities were great, the room was comfortable, and everything felt well organized. Carla’s friendly service at the front desk really stood out and made us feel genuinely welcomed.

2026-04-09 via Tripadvisor
S
Stay43739333573 Business
10
excellent service
Pros:

I had a wonderful stay at Fraser Residence Sudirman Jakarta and would gladly recommend it to others. The value is excellent, offering great comfort and facilities for the price. The service was outstanding, with staff who were always friendly, professional, and very helpful throughout my stay. The room was spacious, well-designed, and very comfortable, making it easy to relax after a long day. In terms of cleanliness, everything was spotless and well-maintained, which really added to the overall experience. Lastly, the location is very strategic, making it convenient to access key areas in Jakarta. Overall, it was a very satisfying stay and I would definitely come back again.

2026-04-08 via Tripadvisor