Fraser Residence Sudirman Jakarta

Hotels
Fraser Residence
9.4 (404 reviews)
Jl. Setiabudi Raya, No. 9 Sudirman , Jakarta , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious apartments
Cons:
Need for refurbishment
Limited breakfast variety

Categories

Cleanliness
8.8
Cleanliness noted as an issue in several reviews, particularly around old furnishings.
Service
10
Staff are consistently described as friendly, courteous, and accommodating.
Location
9.77
Good location for accessing nearby areas, especially for gatherings.
Room Quality
8.81
Rooms described as outdated; needs refurbishment.
Amenities
8.76
Amenities were sufficient but some guests noted limited breakfast options.
Value for Money
9.79
The price is considered good for the space and services provided.
Food and Beverage
9.25
Food offerings recognized as simple but adequate, with room for improvement.
Overall Experience
10
Overall pleasant experiences noted; comfortable stays and positive interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:33

Property Description

Luxurious Apartments with Stunning City Views

Modern Amenities for Your Comfort
Experience spacious living areas, separate dining spaces, and well-equipped kitchens in our stylishly designed apartments. Enjoy entertainment with flat-screen TVs, iPod docking stations, and convenient washing machines. Relax in the private bathroom with premium bath/shower facilities and complimentary toiletries.

Convenient Dining and Services
Indulge in a variety of local and western dishes at our on-site restaurant, or explore dining options just a short walk away. Our friendly staff is ready to assist with laundry, dry cleaning, and ironing services to make your stay seamless.

Ready to experience luxury and comfort in Jakarta? Book your stay at Fraser Residence Sudirman now.

Important information:

Please note that guests must use a credit card which will directly be charged or pre-authorized during booking. Debit cards or cards that have debit and credit card functions must not be used. The hotel will not be responsible for double charges. The hotel will e-mail guests a billing authorization form. Guests are to complete and sign the form before sending it back to hotel together with a copy of the credit card used for booking and their ID.

Total price of reservation will be settled upon check-in.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for Rp 679,800 per person per night when using an existing bed.
    People 11 years old and over stay for Rp 700,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 404 reviews
Cleanliness: 8.8
Service: 10
Location: 9.77
Room Quality: 8.81
Amenities: 8.76
Value for Money: 9.79
Food and Beverage: 9.25
Overall Experience: 10
1
127yudih Business
2
no restaurant available for breakfast
Pros:

no information related no restaurant availability, i was asking 3 times via phone call to get my breakfast delivered

2026-07-25 via Tripadvisor
B
Bhatari Bulan family_with_children id
9
Book it. Great for family or business trip. Great location and staff. Spacious, luxe feeling.
Pros:

The location was great - minutes on foot to MRT, Car free day, and major attractions within 30mins by car. Staff is attentive. I stayed in the 1BR Apartment was pleasantly surprised that the apartment went under renovation. I love the modern amenities, separate living room and bedroom, washer, great appliances, Olympic size swimming pool, water dispenser, toiletries, nothing to complain when it comes to facilities.

Since their restaurant is under renovation, the breakfast is served to our apartment and I was surprised the amount of food you get.

Cons:

On our second day our room only got cleaned close to 5 PM after several requests.

2026-07-22 via Nuitee
A
Anne family_with_children no
5
Var ikke rent
Cons:

Komplisert med parkering plass!

2026-07-14 via Nuitee
X
Xiaoyun solo_traveller de
7
Convenient location, service could be better
Pros:

Location

Cons:

Need more tables at breakfast. All tables were taken on a Saturday morning with free tables available only for event guests. Hotel staff initially refused us (family with young kids) a table even though we had a flight to catch. We had to insist for a table.

Staff should be better trained to be flexible and solution oriented.

2026-07-11 via Nuitee
J
Jel extended_group sg
10
Great stay with friends
Pros:

Spacious and very clean. Privacy too since one unit per floor.

2026-06-05 via Nuitee
S
Sightsee37438730967 Family
10
Worth it
Pros:

The price and value are really worth it to stay at Fraser Sudirman with all its complete and well-maintained facilities, spacious and clean rooms and a location close to public transportation and malls, then very friendly service from Angga, Ridwan and Meisya. Thanks guys we Will definitely comeback again

2026-05-26 via Tripadvisor
A
Aljoudi family_with_children sa
7
2026-05-25 via Nuitee
B
Boccadoro solo_traveller sg
9
excellent and modern Residence
Pros:

An excellent, modern residence with a spacious, well-equipped apartment. There's a large outdoor pool and hot tub. Very kind and helpful staff. Good breakfast

2026-05-25 via Nuitee
A
Adnan solo_traveller at
9
2026-05-24 via Nuitee
S
Sunshine05031030838 Business
10
Best experience
Pros:

Best service apartment, both in service delivery and location wise....

2026-05-22 via Tripadvisor
W
Willem solo_traveller nl
8
Pros:

Large room, friendly staff.

Cons:

Bit outdated.

2026-05-14 via Nuitee
M
muhammadradityaa Solo travel
10
5 star experience!!
Pros:

The hospitality is worth the price. The staff was really helpful, and I loved the room which was so clean and cozy. I will definitely go back again

2026-05-12 via Tripadvisor
8
821mck Family
10
Amazing
Pros:

Location and rooms is good, amazing experience

2026-05-11 via Tripadvisor
M
Mamadou couple fr
1
Manque de souplesse
Pros:

Propreté

Cons:

L’établissement a refusé d’effectuer l’annulation de mon second booking fait par erreur. Nous étions à l’accueil avec eux et aucun effort pour comprendre la situation.J’ai donc payé deux fois et de surcroît aucun geste commercial offert, pas de surclassement ou petit déjeuner offert. Dans la foulée notre climatisation ne fonctionnait plus au bout de la 3em nuit…
À fuir

2026-05-07 via Nuitee
S
Saeed couple sa
10
2026-05-03 via Nuitee
S
Saeed couple sa
10
2026-05-03 via Nuitee
A
Ayu CL family_with_children id
9
2026-04-27 via Nuitee
A
Alex couple ch
7
Pros:

Gute Lage

Cons:

Mitarbeiter nicht aufmerksam oder zuvorkommend, vom Cleaning Staff abgesehen. Frühstücksbüffet nur durchschnittlich; wurde oft erst auf Nachfrage nachgefüllt

2026-04-26 via Nuitee
R
Rajiv Singh family_with_children in
10
2026-04-26 via Nuitee
بشرى extended_group sa
9
جميله ومريحه
Pros:

النظافه والمرافق وخدمه العاملين

Cons:

لايوجد مطاعم بالقرب منه لابد من اخذ تاكسي

2026-04-23 via Nuitee