Arbors at Island Landing Hotel & Suites

Hotels
9.2 (2636 reviews)
2809 Parkway , Pigeon Forge , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Inadequate towels
Clogged drain in the bathroom

Categories

Cleanliness
8.19
Most rooms were clean, but a review mentioned not enough towels and some minor issues.
Service
9.66
Staff were frequently described as friendly and helpful, contributing to a positive experience.
Location
9.7
The location was consistently praised for convenience to local attractions.
Room Quality
9.15
Rooms were described as clean, well-stocked, and comfortable overall.
Amenities
9.18
Positive mentions of available snacks and breakfast options were noted.
Value for Money
9.14
Guests perceived the property as reasonably priced for the quality.
Food and Beverage
9.19
Breakfast received high praise, with positive comments on snacks available.
Overall Experience
9.36
Guests generally had wonderful experiences and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:49

Property Description

Luxurious Amenities
The Arbors at Island Landing Hotel offers a range of luxurious amenities, including a heated outdoor pool, free pancake breakfast, and rooms with free WiFi. Select rooms even feature balconies with stunning mountain views, spa baths, and sofa beds.

Convenient Services
Guests can indulge in a delicious pancake breakfast at Regan's House of Pancakes, enjoy daily snacks in the lobby, and make use of the on-site pool, hot tub, and barbecue facilities. The front desk also offers sports equipment for outdoor activities like fishing and games by the fire pit.

Prime Location
Located just minutes away from popular attractions like Dollywood, Dixie Stampede Dinner Show, and Comedy Barn Theater, The Arbors at Island Landing Hotel provides the perfect home base for exploring Pigeon Forge. Book your stay now and experience the best of Tennessee hospitality.

Important information:

Guests must be 21 years of age or older to check in.

For a full breakfast, guests must be seated at Regan's House of Pancakes by 9:30 daily for a discount.

Please note that the elevator will be unavailable from April 22-May 22.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

9.2
Based on 2636 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
R
Ronnie • couple • us
9
Always a great stay at Arbors at Island Landing.
Pros:

Check in and out was a pleasure with pleasant, friendly staff. Room was beautiful with unique updates and design. Enjoyed the comfortable beds and large walk in shower with two rain shower heads. Beautiful property inside and well landscaped grounds outside.

Cons:

Balcony on second floor with blocked side views of parkway.

2026-10-30 • via Nuitee
S
Sullivan • family_with_children • us
10
2026-10-30 • via Nuitee
M
Melissa • family_with_children • us
10
Pros:

The staff was amazing!! The room was clean and ready when we got there.They were planting flowers and they were absolutely gorgeous 😍 close to just about everything! We will stay here again for sure!!

2026-10-29 • via Nuitee
K
Kari • family_with_children • us
10
Pros:

Guy at the front desk was amazing! So helpful and friendly (can't remember his name 😞)

2026-10-29 • via Nuitee
E
Erin • couple • us
7
My expectations were a little high after seeing the pictures online but it was still nice.
Pros:

I loved all the plants and greenery.

Cons:

I think they were working on improvements. The area by the river wasn’t as pretty as expected.

2026-10-28 • via Nuitee
D
Deshea • couple • us
10
2026-10-27 • via Nuitee
C
Cindy • solo_traveller • us
9
Great place would stay again
Pros:

Updated rooms

Cons:

Issue with toliet

2026-10-26 • via Nuitee
A
Arsenaux • family_with_children • us
9
2026-10-26 • via Nuitee
G
Gina • couple • us
10
2026-10-26 • via Nuitee
P
Patrice • extended_group • us
8
2026-10-26 • via Nuitee
A
Audrey • couple • us
10
We will stay there again.
Pros:

We didn’t eat breakfast.

Cons:

Crossing the street!

2026-10-26 • via Nuitee
H
Harden • solo_traveller • us
10
2026-10-25 • via Nuitee
C
Costa • couple • us
10
Clean and comfortable!
Pros:

The property was very clean and comfortable! Snacks in the lobby at all times was nice. The staff is very friendly! We met a lot of people during our stay and everyone was extremely nice! Nice short walk to the island!

Cons:

I liked everything!

2026-10-25 • via Nuitee
R
Roxanne • couple • us
10
Pros:

Location and comfortable it’s our 3 time staying here

2026-10-25 • via Nuitee
D
Daphne • family_with_children • us
9
2026-10-24 • via Nuitee
C
Carol • solo_traveller • us
6
Unacceptable for price
Pros:

Old ceiling very old mildew looking in room ceiling and spots plugs in some walls beds were ok
Window shades had to pull down w hand ! A/ C very old and didn’t keep cool temp I selected
Left t hotel in wee hours which I never do but was that uncomfortable !
Not worth the money it cost at all for my room especially since I’m a genius VIP member
Do not recommend …

Cons:

See the above box on didn’t like

2026-10-23 • via Nuitee
V
Victoria • couple • us
8
All around solid hotel choice in Pigeon Forge. We have stayed there twice- we will be back again.
Pros:

The staff was very polite, cheerful, and friendly. The location is perfect for walking to the many attractions in Pigeon Forge. We loved the fire pit and that they provided marshmallows! The pillows were good and not the flimsy- flat pillows that are normally found in hotels. The free breakfast was really delicious and a nice touch.

Cons:

While overall the property was clean, our room had boot tracks on the floor and when we wiped water up after showering, the rag was very dirty. The rest of the room was fine. The mattress was very uncomfortable and we both woke up numerous times.

2026-10-22 • via Nuitee
W
WISEMAN • family_with_children • us
10
Pros:

Staff was excellent. Room was cleaned and fresh towels each day. Hotel provides a lot of nice amenities.

2026-10-22 • via Nuitee
A
Allen • solo_traveller • us
10
Great stay
Pros:

Pool, cleanliness of the whole property. Loved the elevator. Breakfast. Overall was amazing stay

Cons:

Nothing really.

2026-10-22 • via Nuitee
H
Haley • couple • us
10
2026-10-21 • via Nuitee