Herisau Swiss Quality Hotel

Hotels
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Swiss Quality Hotels
8.8 (217 reviews)
Bahnhofstrasse 14 , Herisau , CH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable amenities
Cons:
Bed configuration issues
Limited variety in breakfast
Customer service post-checkout

Categories

Cleanliness
8.7
Overall positive mentions of cleanliness with some minor issues.
Service
9.2
Generally positive experience with friendly and helpful staff; however, there were complaints regarding post-checkout communication.
Location
9.2
Well-located, central to attractions but still quiet.
Room Quality
8.7
Spacious and comfortable rooms but some commented on bed issues.
Amenities
8.7
Nice amenities such as a sauna and jacuzzi, though some expectations for variety were not met.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
8.2
Breakfast was good but lacked variety in some opinions.
Overall Experience
9
Overall positive experience, with some small room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:16

Property Description

Renovated 3-Star Hotel in Herisau

Modern Amenities: Enjoy a sauna, fitness centre, and Swiss cuisine restaurant on-site. Rooms feature free WiFi, flat-screen TV, and more for a comfortable stay.

Convenient Location: Just a short train ride from Sankt Gallen, with a bus stop 10 meters away and Herisau Train Station within walking distance.

Dining Experience: Indulge in regional specialties at the on-site restaurant, which includes a summer terrace for al fresco dining.

Book your stay at Hotel Herisau now for a relaxing and convenient experience.

Important information:

Please note that the full amount has to be paid on site. The property cannot send the invoice to a third party.

Please note the reception is closed on Sundays. You must contact the hotel in advance by email if you are arriving on a Sunday.

When booking more than 6 rooms, different policies and additional supplements may apply. After you book, the property will contact you with more details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.8
Based on 217 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
M
Marlyse • couple • ch
9
2026-10-17 • via Nuitee
E
Erwin • couple • ch
8
2026-10-12 • via Nuitee
A
Alexandra • solo_traveller • ch
9
Pros:

Sehr nettes Personal, grosses Zimmer, super Frühstück.

2026-10-12 • via Nuitee
T
Thomas • solo_traveller • ch
8
2026-10-11 • via Nuitee
A
Anja • family_with_children • ch
8
Wir kommen gerne wieder, wenn wir in der Nähe etwas suchen
Pros:

Sehr freundliches Personal. Eine spätere Anreisezeit war ohne Problem möglich.
Grosses und schönes Zimmer

2026-10-10 • via Nuitee
S
Stephan • solo_traveller • ch
8
Ein sehr angenehmer Aufenthalt auf meiner Pilgerwanderung.
Pros:

Zentral gelegen. Angenehmes Bett. Freundliches und hilfsbereites Personal. Leckeres Frühstück. Eiergerichte gibt es allerdings nur gegen Aufpreis. Für mich hat alles gut gepasst.

Cons:

Keine negativen Punkte.

2026-10-07 • via Nuitee
C
Corina • solo_traveller • ch
8
2026-09-19 • via Nuitee
V
Von Rauenfeld • solo_traveller • ch
7
Gut
Pros:

Das Personal ist freundlich uns gibt genug Parkplätze.

Cons:

Keine Klimaanlage, Frühstück normaler Standard. So gut wie kein WLAN-Empfang in meinem Zimmer.

2026-09-15 • via Nuitee
S
Stephan • extended_group • de
7
2026-09-13 • via Nuitee
H
Heinrich • solo_traveller • de
7
2026-09-11 • via Nuitee
M
Milda • solo_traveller • ch
8
Gut
Pros:

Lage

Cons:

Dass der Name bei Booking nicht Hotel Herisau heisst

2026-09-07 • via Nuitee
V
Vuletic • solo_traveller • ch
10
2026-09-06 • via Nuitee
T
Thomas • solo_traveller • ch
9
2026-08-29 • via Nuitee
J
Jaakko • solo_traveller • ch
9
2026-08-26 • via Nuitee
A
Andrea • solo_traveller • de
9
Gerne wieder
Pros:

Zimmer groß und sauber, 1 Wasser inklusive, nettes Personal.

Cons:

Beim Frühstück gab es wohl eine große Auswahl, aber es war ständig etwas anderes leer und es dauerte oft länger, bis wieder aufgefüllt war.

2026-08-22 • via Nuitee
E
Edwin • solo_traveller • de
9
Herisau Classic Gewinner
Pros:

Nähe zum Bahnhof. Service und Frühstück waren gut.

Cons:

Dass man ein Rührei extra bezahlen muss. Könnte man kostenlos ins Frühstück mit dazugeben.

2026-08-22 • via Nuitee
J
Jürgen • couple • de
9
Pros:

Sehr sauberes und gepflegtes Hotel. Personal sehr aufmerksam und freundlich.

2026-08-18 • via Nuitee
N
nilskai • solo_traveller • ch
8
2026-08-17 • via Nuitee
M
Marcel • couple • ch
9
2026-08-13 • via Nuitee
E
ETMEN • solo_traveller • it
10
2026-08-12 • via Nuitee